Pankaj Kaur
Travel Agent
Gurugram
Summary
Veteran Senior Executive adept at increasing profit margins by growing sales . Driven to always be improving business operations. Specializing in Travel operations with 9years track record of success in travel industry.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work History
Senior Executive
Yatra.com
Gurgaon
01.2017 - Current
- Handling Corporate accounts as Senior Executive along with Client management - Operations Service Delivery and Client Management ( Cooperates Like – HCL and IGT )
- On a daily basis I am handling senior leadership as well mid level management clients.
- Till now I have taken care 10000 clients to their desired destination (Hotels)
- Every year during BCP we transport at least 500 clients safely from work and provide them with a safe hotel.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Monitor team members activity to ensure that travelers and travel arrangers travel requirements (from initial enquiry to file completion) in accordance with their travel policy are met in accordance with Service Level Agreement (SLA)
Recruitment Executive
Amazon
New Delhi
05.2014 - 10.2015
- (On payroll of IKYA Human Consulting)- ecommerce division
- Handling full life cycle of requisition right from sourcing to onboarding for ecommerce sector
- Handling multiple vendors, helping them to achieve the requirements , end to end vendor management, which includes briefing the agencies on the job specifications, conversion & challenges, target organizations and closing the feedback
- Have handed mass walk-ins and expertise in bulk hiring
- Recruited 200 employees in bulk hiring.
Senior Recruitment Executive
with Value jobs Pvt Ltd
New Delhi
12.2012 - 04.2014
- Reporting to Director
- Responsible for maintaining entire life cycle of recruitment
- Handling recruitments for various IT and Non-IT positions from Middle level to Senior Managerial level.
Recruitment Executive
MNR Solutions Pvt Ltd
New Delhi
07.2012 - 11.2012
- Handling Telecom and IT Recruitments at all levels independently for Internal as well as external clients
- Experience in sourcing, screening & interviewing for junior, Middle and Senior Level positions.
Recruitment Executive
Talent Hub Consultancy
New Delhi
05.2010 - 02.2011
- Handling end to end recruitment cycle, starting from understanding the requirement, finding the right candidates to short listing CVs, coordinating interviews, and getting the candidates placed.
Team Member
RDM Lufthansa
Gurgaon
06.2007 - 05.2010
- Global distribution of Lufthansa's fares worldwide
- This distribution process involves a wide range of activities such as coding rules, Updating fares and finally sending the filing information to different government bodies for approval (GFS)
- Process data and apply in an accurate manner to the database using technical and financial knowledge to add value.
Education
Graduate - Commerce
National Degree College
Lucknow 07.2003 - 05.2006
Skills
Detail-orientedStrong, Proactive follow-up skillsProficiency GDS systems(Galileo)
Accomplishment - Calculated travel and accommodation costs within customer budget and offered recommendations for cost savings
Appreciation for handling BCP situationProcedure implementation
Performance improvement
Staff Management
Travel coordination
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Executive
Yatra.com
01.2017 - Current
Recruitment Executive
Amazon
05.2014 - 10.2015
Senior Recruitment Executive
with Value jobs Pvt Ltd
12.2012 - 04.2014
Recruitment Executive
MNR Solutions Pvt Ltd
07.2012 - 11.2012
Recruitment Executive
Talent Hub Consultancy
05.2010 - 02.2011
Team Member
RDM Lufthansa
06.2007 - 05.2010
Graduate - Commerce
National Degree College
07.2003 - 05.2006
Solo traveler
Solo travel is a great way to explore the world, learn about yourself, and grow as a person . It can be a daunting experience at first, but it's also incredibly rewarding.
Solo traveler
Solo travel is a great way to explore the world, learn about yourself, and grow as a person . It can be a daunting experience at first, but it's also incredibly rewarding.