PANKAJ KAUSHIK
Senior Business Analyst
Jaipur
Summary
- Offering 12+ years of experience in managing Web based solutions, Mobile applications, Games and Salesforce industry solutions.
- Expert on business and systems requirements, user acceptance testing and end-user training.
- Collaboration in complete software development lifecycle - from concept to delivery of next-generation applications and customizable solutions.
- Expert in client interaction, inter team communications, requirement gathering and understanding, knowledge transfer, decision making, and to setup a strong base to design, develop and deliver a cutting-edge software applications.
- Known for quick decision-making skills - able to analyze the conflicts or problems and perform decision making exercise to suggest best solution which is well-researched, cost-effective.
- Practice process improvement exercises to improve productivity with in team and organization.
- Worked in multiple domains for Salesforce, Web/Mobile apps and Gaming applications using technologies like HTML 5 , PHP, .NET, Native Apps IOS and Android, React Native, Flutter, Unity Games.
Overview
12
12
years of professional experience
Work History
Senior Business Analyst
MTX Group
11.2022 - Current
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Facilitated efficient discovery sessions, resulting in clear project objectives and deliverables.
- Created detailed user stories from discovery sessions to make sure all the requirements are covered
- Conducted sprint planning and backlog grooming
- Created UAT test cases to ensure all the required scenarios are validated
- Conducted release demos to key stakeholders
- Conducted learning sessions on regular basis to ensure the complete team is up to date with system functionalities
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
- Improved project efficiency by analyzing business processes and identifying areas for improvement.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
Business Analyst / Product Owner
Nine Hertz India
2 2019 - 10.2022
- Worked as a Product Owner with a Scrum team of 16 - 20 resources (Requirement Gathering, Planning, Execution & Deployments)
- Delivered software solutions consistent with product road map, release plan milestones and key performance indicators
- Boosted company efficiency and customer satisfaction by eliminating inefficient processes
- Defining Product Backlogs
- Sprint Planning and Deliveries
- Sprint Retrospective
- Sprint Review with stakeholders
- Backlog Grooming.
Business Manager
Shopozilla
05.2017 - 01.2019
- Making the Startup Live from Concept to Online Launch
- Scoping and Planning
- Defining Business Process
- Management of Designing, Implementation and Maintenance
- Customer Acquisition
- Planning Sales Processes
- Customer Support Processes
- Managed business operations for 10 employee
- Strategized long-term business needs, driving customer feedback for process improvements
- Boosted revenue, facilitating sales activity while developing employee measures for exceeding goals
- Evaluated sales and expense records and made proactive adjustments to policies and procedures
- Optimized revenue streams by consistently exceeding client expectations
- Grew customer base by acquiring new customers and identifying needs to deliver relevant products.
Business Analyst/Usability Analyst
Fullestop
10.2011 - 05.2017
- Business Relations & Project Management
- Project Management (Requirement Gathering, Development, Execution & Deployments), Documentation & Reporting
- Client handling towards Project Management, Deliveries & Reporting
- Central-point-of-contact between direct clients, outsourcing companies/groups and development teams/individuals
- Organizing and delivering Presentations/ Demos, Proposals, Business plans, Project workflows and development life- cycles to offshore clients & development teams
- Communication and Business Progression in close co-ordination with clients
- Manage actively in all phases of the project including planning and analysis, design, development, testing and implementation, related to their area of expertise
- Provide leadership and management to development teams and projects.
Quality Analyst
Fullestop
10.2010 - 10.2011
- Review functional and design specifications to ensure full understanding of individual deliverables
- Identify test requirements from specifications, map test case requirements and design test coverage plan
- Develop, document and maintain functional test cases and other test artifacts
- Execute and evaluate test cases and report test results
- Hold and facilitate test plan/case reviews with cross-functional team members
- Identify any potential quality issues per defined process and escalate potential quality issues immediately to management
- Ensure that validated deliverables meet functional and design specifications and requirements
- Isolate, replicate, and report defects and verify defect fixes.
Education
B.Tech - Information Technology
Regional College for Education Research & Technology
Jaipur, RJIntermediate - undefined
Shri Ram Public School
Jaipur, RBSEMatriculation - undefined
Central Academy School
Jaipur, RBSESkills
Decision Making
Timeline
Senior Business Analyst
MTX Group
11.2022 - Current
Business Manager
Shopozilla
05.2017 - 01.2019
Business Analyst/Usability Analyst
Fullestop
10.2011 - 05.2017
Quality Analyst
Fullestop
10.2010 - 10.2011
Business Analyst / Product Owner
Nine Hertz India
2 2019 - 10.2022
B.Tech - Information Technology
Regional College for Education Research & Technology
Intermediate - undefined
Shri Ram Public School
Matriculation - undefined
Central Academy School
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