PANKAJ KAUSHIK
Senior Business Analyst
Jaipur
Summary
- Offering 12+ years of experience in managing Web based solutions, Mobile applications, Games and Salesforce industry solutions.
- Expert on business and systems requirements, user acceptance testing and end-user training.
- Collaboration in complete software development lifecycle - from concept to delivery of next-generation applications and customizable solutions.
- Expert in client interaction, inter team communications, requirement gathering and understanding, knowledge transfer, decision making, and to setup a strong base to design, develop and deliver a cutting-edge software applications.
- Known for quick decision-making skills - able to analyze the conflicts or problems and perform decision making exercise to suggest best solution which is well-researched, cost-effective.
- Practice process improvement exercises to improve productivity with in team and organization.
- Worked in multiple domains for Salesforce, Web/Mobile apps and Gaming applications using technologies like HTML 5 , PHP, .NET, Native Apps IOS and Android, React Native, Flutter, Unity Games.
Overview
12
12
years of professional experience
Work History
Senior Business Analyst
MTX Group
11.2022 - Current
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Facilitated efficient discovery sessions, resulting in clear project objectives and deliverables.
- Created detailed user stories from discovery sessions to make sure all the requirements are covered
- Conducted sprint planning and backlog grooming
- Created UAT test cases to ensure all the required scenarios are validated
- Conducted release demos to key stakeholders
- Conducted learning sessions on regular basis to ensure the complete team is up to date with system functionalities
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
- Improved project efficiency by analyzing business processes and identifying areas for improvement.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
Business Analyst / Product Owner
Nine Hertz India
2 2019 - 10.2022
- Worked as a Product Owner with a Scrum team of 16 - 20 resources (Requirement Gathering, Planning, Execution & Deployments)
- Delivered software solutions consistent with product road map, release plan milestones and key performance indicators
- Boosted company efficiency and customer satisfaction by eliminating inefficient processes
- Defining Product Backlogs
- Sprint Planning and Deliveries
- Sprint Retrospective
- Sprint Review with stakeholders
- Backlog Grooming.
Business Manager
Shopozilla
05.2017 - 01.2019
- Making the Startup Live from Concept to Online Launch
- Scoping and Planning
- Defining Business Process
- Management of Designing, Implementation and Maintenance
- Customer Acquisition
- Planning Sales Processes
- Customer Support Processes
- Managed business operations for 10 employee
- Strategized long-term business needs, driving customer feedback for process improvements
- Boosted revenue, facilitating sales activity while developing employee measures for exceeding goals
- Evaluated sales and expense records and made proactive adjustments to policies and procedures
- Optimized revenue streams by consistently exceeding client expectations
- Grew customer base by acquiring new customers and identifying needs to deliver relevant products.
Business Analyst/Usability Analyst
Fullestop
10.2011 - 05.2017
- Business Relations & Project Management
- Project Management (Requirement Gathering, Development, Execution & Deployments), Documentation & Reporting
- Client handling towards Project Management, Deliveries & Reporting
- Central-point-of-contact between direct clients, outsourcing companies/groups and development teams/individuals
- Organizing and delivering Presentations/ Demos, Proposals, Business plans, Project workflows and development life- cycles to offshore clients & development teams
- Communication and Business Progression in close co-ordination with clients
- Manage actively in all phases of the project including planning and analysis, design, development, testing and implementation, related to their area of expertise
- Provide leadership and management to development teams and projects.
Quality Analyst
Fullestop
10.2010 - 10.2011
- Review functional and design specifications to ensure full understanding of individual deliverables
- Identify test requirements from specifications, map test case requirements and design test coverage plan
- Develop, document and maintain functional test cases and other test artifacts
- Execute and evaluate test cases and report test results
- Hold and facilitate test plan/case reviews with cross-functional team members
- Identify any potential quality issues per defined process and escalate potential quality issues immediately to management
- Ensure that validated deliverables meet functional and design specifications and requirements
- Isolate, replicate, and report defects and verify defect fixes.
Education
B.Tech - Information Technology
Regional College for Education Research & Technology
Jaipur, RJIntermediate - undefined
Shri Ram Public School
Jaipur, RBSEMatriculation - undefined
Central Academy School
Jaipur, RBSESkills
Decision Making
Communication
Problem Solving
Critical Thinking
Stability under Pressure
Analytical Skills
Documentation
Visual Modelling
Relationship Building
Client and team management
Timeline
Senior Business Analyst
MTX Group
11.2022 - Current
Business Manager
Shopozilla
05.2017 - 01.2019
Business Analyst/Usability Analyst
Fullestop
10.2011 - 05.2017
Quality Analyst
Fullestop
10.2010 - 10.2011
Business Analyst / Product Owner
Nine Hertz India
2 2019 - 10.2022
B.Tech - Information Technology
Regional College for Education Research & Technology
Intermediate - undefined
Shri Ram Public School
Matriculation - undefined
Central Academy School