Pankaj Khubchandani
Mulund West
Summary
Accomplished pre-sales professional with over a decade of experience delivering business growth and driving impactful results in technology-driven organizations. Proven ability to lead teams, define technical sales strategies, and engage with clients at all levels, while also demonstrating deep, hands-on expertise in solution design, sales enablement, and complex problem-solving. Adept at working independently or collaboratively to optimize sales processes, build strong client relationships, and support organizational objectives and revenue growth.
Overview
13
13
years of professional experience
Work History
Presales Manager
VYMO TECHNOLOGIES PVT LTD
Mumbai
12.2024 - 11.2025
- Collaborated with sales teams to identify customer needs and solutions.
- Developed product demonstrations highlighting key features and benefits.
- Facilitated training sessions for sales staff on new offerings.
- Engaged with clients to provide technical support during the sales process.
- Prepared proposals and presentations tailored to client requirements.
- Analyzed market trends to enhance product positioning strategies.
- Coordinated cross-functional meetings to streamline project workflows.
- Maintained updated knowledge of industry developments and competitive landscape.
- Interacted with clients and sales team to understand requirements, identify current pain points and design solutions to win business.
- Liaised with stakeholders to research growth areas, implement regulations and review business impact.
- Conducted detailed technical reviews with customers and prospects to understand their requirements.
Senior Solutions Consultant
WebEngage
Mumbai
01.2023 - 02.2024
- Engaging in versatile industry sales for WebEngage products
- Assisting customers in addressing their challenges during their journey of digital transformation and marketing automation
- Collaborating with Account Executives and Partner Managers during discovery calls
- Conducting presentations and product demonstrations for WebEngage products
- Addressing technical and functional RFI (Request for Information) by liaising with Account Executives and Technical Sales Engineers
- Offering in-depth technical knowledge and expertise to potential clients, understanding their specific needs, and proposing appropriate solutions
- Conducting presentations and product demonstrations to showcase the capabilities and features of the proposed solutions, aligning them with the client's needs
- Analyzing client requirements to customize and recommend suitable product or service configurations that meet their business objectives
- Conducting training sessions for the sales team and clients, providing comprehensive insights into products and services
- Identify potential risks associated with proposed solutions and develop mitigation strategies to address client concerns
Pre-Sales Consultant
Resulticks
Mumbai
01.2022 - 01.2023
- Analyzed and captured technical requirements to formulate suitable solutions
- Educated the sales team and clients on the features and offerings of our Products and Services
- Collaborated with the sales team during client calls and meetings to contribute technical insights for solution development
- Addressed customer inquiries and concerns in both pre-sales and post-sales stages.
- Responded to and managed Request for Proposals (RFPs), Request for Information (RFIs), and Request for Quotations (RFQs), creating proposals, Statements of Work (SOW), and presentations tailored for business and technical teams
- Designed and communicated solutions that align with time and budget constraints
- Architected functional aspects of customized projects and transfer knowledge to the development and product teams
- Offered guidance to clients during project delivery and assist them in User Acceptance Testing (UAT)
- Monitored project progress during development, providing necessary assistance to developers, and reporting status to relevant stakeholders
- Provided insights for enhancing existing products and propose new ideas for product development based on market needs
- Aided in the development of internal systems by documenting requirements, organizing User Acceptance Testing (UAT), providing training, and troubleshooting technical issues
Presales Manager
Accentiv India Pvt. Ltd.
Mumbai
04.2020 - 05.2021
- Worked closely with the sales team in evaluating product suitability and managing service delivery expectations
- Advised on bid/no-bid decisions based on technical and commercial considerations
- Articulated (through written submissions and oral presentations) solutions to both technical and non-technical customers
- Supported sales efforts with comprehensive product and business knowledge
- Maintained a thorough understanding of the company's products, service offerings, and methodologies
- Collaborated with product development teams to capture new customer requirements and contribute to the expansion of the product portfolio
- Contributed to a SaaS-Based Loyalty Solution
Technical Solution Consultant
Cheetah Digital (Formerly known as Experian Services India)
Mumbai
11.2016 - 07.2019
Worldwide Client Partner Group Ops Specialist
Gartner
Maharashtra
09.2015 - 11.2016
Sr. Analyst
eClerx Services Ltd.- Data & Analytics Company
Mumbai
10.2012 - 09.2015
Education
MBA - Information Technology
Punjab Technical University
01.2013
B.Sc. - Information Technology
Mumbai University
01.2011
Skills
- Proven expertise in leading presales teams, defining technical sales strategy, and delivering customer-focused solutions that support revenue growth and market expansion
- Deep technical proficiency in RDBMS, SQL, HTML, Postman, Salesforce, Confluence, JIRA, and Microsoft Office Suite
- Strong understanding of system architecture, APIs, and database management, with hands-on experience in solution design, proof-of-concept creation, and software demonstrations
- Strategic leader in market research, competitive analysis, and business objective alignment to inform go-to-market plans and positioning
- Skilled in crafting RFP/RFI responses, managing proposal development, and supporting large-scale bids through technical storytelling and value articulation
- Adept at value-based selling, client needs assessment, and risk mitigation across complex sales cycles
- Demonstrated success in stakeholder engagement, including executive-level discussions, C-suite influence, and cross-departmental alignment
- Proficient in technical sales support, sales enablement, and facilitating product demonstrations that translate technical features into business value
- Experienced in resource planning, project oversight, and fostering cross-functional collaboration between Sales, Product, Engineering, and Customer Success
- Familiar with sales funnel management, customer order operations, and optimizing presales to post-sales handoff processes
- Proven ability to build and retain strong client relationships and channel partnerships, driving customer retention and satisfaction
- Active in generating qualified connections at key networking forums to support sales enablement and territory expansion
- Strong leadership in team development, sales training, and cultivating a culture of performance, accountability, and continuous improvement
- Experienced with closing techniques, account acquisition, and scaling digital and direct sales initiatives
- Excellent communicator and presenter with strong analytical thinking, problem-solving, and influencing skills
- Highly adaptable, detail-oriented, and effective at managing multiple priorities in fast-paced, cross-functional environments
Accomplishments
- Successfully met quotas for both New and Existing Businesses
- Received 'Spot awards' for efficient client management, garnering client appreciation, and performing thorough analyses
- Earned recognition from higher management for reviewing the entire process during the absence of immediate managers
- Received client appreciation for maintaining quality and meeting Service Level Agreements (SLAs)
- Experience in Selling products across industries including BFSI, Automobiles, Real estate, CPG, Education, Healthcare, Media, and Travel
Languages
- English
- Hindi
- Marathi
Number Of Dependents
3
Personal Information
- Passport Number: N3230357
- Date of Birth: 11/06/88
- Nationality: Indian
- Marital Status: Married
Timeline
Presales Manager
VYMO TECHNOLOGIES PVT LTD
12.2024 - 11.2025
Senior Solutions Consultant
WebEngage
01.2023 - 02.2024
Pre-Sales Consultant
Resulticks
01.2022 - 01.2023
Presales Manager
Accentiv India Pvt. Ltd.
04.2020 - 05.2021
Technical Solution Consultant
Cheetah Digital (Formerly known as Experian Services India)
11.2016 - 07.2019
Worldwide Client Partner Group Ops Specialist
Gartner
09.2015 - 11.2016
Sr. Analyst
eClerx Services Ltd.- Data & Analytics Company
10.2012 - 09.2015
MBA - Information Technology
Punjab Technical University
B.Sc. - Information Technology
Mumbai University
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