PANKAJ KUMAR
Senior Manager - Key Account
New Delhi
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Senior Key Accounts Manager
Planet PCI InfoTech Ltd
Gurgaon
09.2017 - Current
- Handling Business Development & Key Accounts responsibility
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Trained teams to optimize service delivery in alignment with individual needs to boost customer satisfaction.
- Develop the foundation for many new client accounts and strategically nurtured the already existing client accounts
- Supported sales and reporting for large and medium-sized accounts.
- Monitored over 4 Managers & 60+ employees' for day-to-day activities and made plans to rectify issues.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Tracked and analyzed profitability and key metrics to improve overall profitability and bring in new clientele.
- Interacted well with customers to build connections and nurture relationships.
- Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
Manager - Sales
OltreMetirca Consulting Services Pvt Ltd
Gurgaon
01.2017 - 04.2017
- Handling sales and Business Development for domestic division by opening up new accounts across IT & NON-IT verticals
- Market Research and Market Intelligence and adopting to new recruitment trends
- Account mining for existing large accounts Meeting up with new SPOC and opening up new opportunities with them
- Involved in Vendor contract signing and client Relationship management and generate Leads/ Prospects and develop relationships and grow them into clients
- Exploring possibilities of new client & promoting the services
- Negotiating and agreeing on commercial terms & conditions
- Effective handing over of client requirements to client relation & delivery team
- Compliance with company’s policies & reporting processes
- Liaison with client to handle queries & to promote other service offerings.
Business Development Manager – Team Lead
INDIA SHINE EMPLOYMENT SOLUTION PVT LTD
New Delhi
06.2016 - 01.2017
- Identifies, negotiates and manages strategic relationships with Potential clients
- Prepare business presentations, proposals and showcase company capabilities to prospective clients and their HR teams
- Providing Help and guidance to the team as when required
- Regular liasioning with HR Director / MD / President / CEO level people to develop and promote brand name
- Close new business deals by coordinating requirements, developing & negotiating contracts, integrating contract requirements with business operations
- Analyze the client's requirements and discuss with specific Team Members
- Be a point of contact between the client and the team
- Guide the recruitment team of 13 peoples in terms of best places to poach candidates, head hunting strategies, profile explanation, etc
- Coordinate with client for timely feedback including making repeated visits to client as and when required
- Utilizing client feedback & personal network to develop marketing intelligence for generating leads
- Conducting competitor analysis by keeping abreast of market trends to achieve market share metrics
- Driving business growth through identification & penetration of new market segments
- Performing the Employee Engagement activities on regular basis.
Business Development Manager
Evolution HR Services Pvt Ltd
New Delhi
01.2014 - 06.2016
- Develop business opportunities from Prospect New clients by networking, cold calling, advertising and other means that generate interest from the potential clients and maintain a long term relationship improving the win-win situation for both the parties
- Identify the potential clients and decision makers within the client organization and set up meetings to understand their niche, client needs, concerns and objectives
- Identify the new business development, Present new solutions and offers to the existing clientele
- Co-ordinate with Mid, Senior, Top level management and with all other Managers of associated departments for smooth transition of business activities
- Involved in tracking Implementation partners and preferred Vendors and increasing the quality of submissions and client handling with hot serving and dedication
- Responsible for sourcing and filling full time placement orders
- Deliver revenue by building and maintaining relationships with senior level clients; consistently multi-tasking between new business acquisition and account management
- To identify the particular needs of clients for full time positions
- Cultivate good rapport with corporate clients and ensure, our company becomes the choice for their new job openings
- Effective at making verbal and written proposals, negotiating, calculating burden and mark-up
- Utilize knowledge of clients’ requirements and contact previous candidates for referral or to skill market new candidates
- To interpret and provide solutions to customers’ needs for both usual and unusual assignments
- Responsible for quality control and delivering quality service to all clients, prospects and candidates
- Prepared and managed the sales budget, pipeline tracking & reporting, forecasts and attainment of revenue objectives.
Sr. Business Development Executive
WHITE ROSE ADVERTISING PVT. LTD
New Delhi
08.2012 - 12.2013
- Promoting the magazine
- Maintaining Records of clients to be approached
- Allocating duties to team members for marketing
- Meeting prospective clients for magazine ads
- Training team on marketing tools
- Training and updating team about magazine and its features
- Follow Up with Clients
- Converting prospective clients into leads for ad generation
- Keeping Track of on Team’s performance and meetings with clients
- Conducting promotional events for magazine circulation.
Financial Advisor
AVIVA LIFE INSURANCE, About
New Delhi
06.2009 - 11.2009
- Data Collection for Prospective Clients
- Calling Clients and informing about offers with the company
- Making & Maintaining Daily Reports of calls made and meetings fixed
- Updating Records after Meetings with Clients
- Follow up with Clients
- Updating Clients on their Insurance Policy Status
- Keeping Track on Clients Premium Payment Dates & Amount
- Attending Seminars & Conferences on Latest updations in Insurance
- Preparing Monthly Reports on Target Set and Target Achieved.
Education
Masters in Business Administration - Marketing
Institute of Management & Technology, CDL
Bachelor of Commerce -
P.G.D. A.V. College, Delhi University
New Delhi 04.2001 -
Matriculation & Intermediate - undefined
CBSE Board
Skills
Key Account Management
undefinedTimeline
Senior Key Accounts Manager
Planet PCI InfoTech Ltd
09.2017 - Current
Manager - Sales
OltreMetirca Consulting Services Pvt Ltd
01.2017 - 04.2017
Business Development Manager – Team Lead
INDIA SHINE EMPLOYMENT SOLUTION PVT LTD
06.2016 - 01.2017
Business Development Manager
Evolution HR Services Pvt Ltd
01.2014 - 06.2016
Sr. Business Development Executive
WHITE ROSE ADVERTISING PVT. LTD
08.2012 - 12.2013
Financial Advisor
AVIVA LIFE INSURANCE, About
06.2009 - 11.2009
Bachelor of Commerce -
P.G.D. A.V. College, Delhi University
04.2001 -
Masters in Business Administration - Marketing
Institute of Management & Technology, CDL
Matriculation & Intermediate - undefined
CBSE Board
Similar Profiles
PREETAM SINGHPREETAM SINGH
Chief Business Manager- Sales at Planet PCI Infotech LimitedChief Business Manager- Sales at Planet PCI Infotech Limited
Mathankumar GMathankumar G
SCM Executive at Planet PCI Info TechSCM Executive at Planet PCI Info Tech
ANTONIO ARENAANTONIO ARENA
Facilities Director at PCI Industries CorporationFacilities Director at PCI Industries Corporation