Pankaj Kumar
Serial Entrepreneur, Founder, Seasoned CEO
Bengaluru
Summary
Experienced Founder with a demonstrated history of working in the financial services & technology industry for more than a decade. Skilled in Digital payments, Card management solutions, Domestic & International remittances, UPI based merchant management programe & international business development. Recognized as Most Influential Top 50 Payment Professional across Asia.
Accomplished CEO with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
Co-Founder
OdinMo Technologies
Bengaluru
08.2021 - Current
- Established foundational processes for business operations.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Established and cultivated solid business relationships with new or existing customers.
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Recruited, interviewed and hired new staff members and developed training materials for employees.
- Directed market expansions to propel business forward, meet changing customer needs.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
- Interviewed, supervised and motivated 100+ staff members to achieve optimal productivity.
- Increased business profits 30% by streamlining processes and trimming unnecessary positions.
Managing Director & Founder
Msewa Software Solution Pvt. Ltd
BENGALURU
02.2014 - 08.2021
- MSS Payments develops and deploys digital payment platform for financial institutions, Remittance Companies & NBFCs
- We are specialized in Digital wallets, Prepaid Cards, Middleware for card management, UPI, AEPS, BBPS,
- Marketplace, Compliance Engine, remittance platform, prepaid gift cards,
- Global merchant aggregator, Admin & Merchant payment module, Data analytics, Customer Care management
- We are currently providing our digital payment platform in India, Kenya, Ethiopia, Indonesia, Colombia, Panama,
- Dominica & Canada
- Our core competency is to provide end to end solutions to our clients from customer/merchant acquisition to technical upgrade to operation & reconciliation.
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
- Monitored sales forecasts and projected financial planning for organization to achieve revenue goals.
- Monitored and coordinated workflows to optimize resources.
- Increased sales by $ 500,000 by establishing goals, overseeing performance and mentoring staff.
- Managed 100+ team members across 8 departments, resulting in approximate $ 500,000 increase in annual revenue.
- Built loyal account base and long-term business relationships with 100+ accounts across the Globe.
- Supervised daily operations of multi-million dollar fintech operation.
- Monitored over 100+ employees' day-to-day activities and made plans to rectify issues.
Chief Marketing Officer
F1Soft International
Singapore
07.2011 - 12.2013
- Oversaw development of traditional and social media marketing campaigns to drive sales and customer engagement.
- Managed branding campaigns and event marketing initiatives in print, video, web and social media.
- Developed and recommended product positioning, packaging and pricing strategy to produce highest possible long-term market share.
- Conducted and evaluated market research to adjust marketing strategy to meet changing market and competitive conditions.
- Coordinated teams of design and implementation professionals to manage all project objectives.
- Increased market awareness and penetration through development of creative collateral.
- Developed and implemented B2B marketing strategy and overall communication plans to produce long-term partners.
- Negotiated advertising and commercial sponsorship contracts to save company money.
- Utilized detailed market research, specific population demographics and lifestyle data to identify product target markets.
- Developed strategies to incorporate PR and media to further enhance brand and build market share.
Business Development Manager
Symphony Global Singapore
Singapore
01.2009 - 06.2011
- Symphony Global is a business media and consulting company that aims to provide the best networking platforms for global business connections
- It aims to provide networking platforms for effective information exchanges and global business connections that not only meets our clients´ needs but exceed their expectations
- Reached out to potential customers via telephone, email and in-person inquiries.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Generated new business with marketing initiatives and strategic plans.
- Worked with existing customers to increase purchases of products and services.
- Created reports and presentations detailing business development activities.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Developed and promoted successful company sales and account management personnel into leadership positions to drive company growth.
Education
MBA - International Business Management
James Cook University Australia
Singapore 01.2006 - 01.2008
Bachelors in Technology - Electronics & Telecommunication
College of Engineering Roorkee
Roorkee Uttarakhand 09.2002 - 06.2006
Skills
Domestic & International Business Management
Fintech & Payment Platforms
Digital Wallet, Card Management & Remittance
Payment Aggregator Platform, LOS, LMS, UPI Collection & Payouts
Core Banking System
Additional Information
- Honors-Awards Speaking Engagements Red Herring Top 100 Asia Winner 2015 Best Initiative in Mobile Payments 2015 Startup of the year 2015 in Mobile Payments IT Innovation and Excellence Award 2012
Accomplishments
- Top 50 Most Influential payment professional across Asia
- Red Herring Top 100 Tech company Asia
- IT Innovation & Excellence Award
Timeline
Co-Founder
OdinMo Technologies
08.2021 - Current
Managing Director & Founder
Msewa Software Solution Pvt. Ltd
02.2014 - 08.2021
Chief Marketing Officer
F1Soft International
07.2011 - 12.2013
Business Development Manager
Symphony Global Singapore
01.2009 - 06.2011
MBA - International Business Management
James Cook University Australia
01.2006 - 01.2008
Bachelors in Technology - Electronics & Telecommunication
College of Engineering Roorkee
09.2002 - 06.2006