PANKAJ KUMAR

To gain knowledge, improve understanding and innovate delicately to contribute to the improvement and development of the organization and simultaneously leverage the opportunity to groom my personality. I want a career that has a myriad of challenges and can help hone my skills. Besides that, it should be able to provide the best job satisfaction with a respectable livelihood. Dedicated housekeeping executive with significant experience in managing large cleaning teams, ensuring high standards of cleanliness, and improving guest satisfaction. Skilled in staff training, scheduling, and budgeting. Strengths include strategic planning, team leadership, and process improvements that result in operational efficiency. Have consistently delivered improved customer satisfaction ratings through attention to detail, and a focus on exceptional service quality. Observant Housekeeping Executive with many years of experience supervising housekeeping personnel. Accomplished at maintaining efficiency and labor costs and ensuring quality services are rendered in meeting guest requirements. Excellent scheduling, budgeting, and interpersonal communication talents.

• Date of birth: 11/02/87
• Gender: Male
• Nationality: Indian
• Marital status: Married

Housekeeping executive

Making sure that all guest rooms have appropriate supplies and linens in the guest rooms. Ensuring that rooms and bathrooms are cleaned on a daily basis. Inspecting guest rooms and guest areas. Directing housekeeping staff to ensure a high standard of cleanliness in all public areas. Brief the team about VIP arrival and any special guest arrival. Set up the entire Housekeeping Operation (Rooms, Mini Bar, Control Desk, Linen Room, and Uniform. Coordinate with engineering department for maintenance of guestroom as well public area. Responsible for public area (Snagging and taking care of public area and maintaining high standard). Control desk operation (taking care of Housekeeping desk in terms of operation, training team member for handling desk). Able to do all type of inventories in the dept. Lost and found procedure.

Listening music and playing cricket