Summary
Overview
Work History
Education
Skills
Affiliations
References
Certification
Languages
Timeline
Generic
Pankaj Kumar

Pankaj Kumar

Delhi

Summary

Seasoned Ramp Operations Manager with 20 years of experience in team leadership and operational oversight. Enhances workflow efficiency and ensures timely aircraft turnarounds while prioritizing safety compliance. Expertise in flight coordination and safety protocol enforcement, fostering a culture of safety and efficiency within teams.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Ramp Operations Manager

Saudia Ground Services
Jeddha
02.2024 - Current
  • Oversaw ramp operations, achieving timely aircraft turnarounds.
  • Supervised ground staff in loading and unloading baggage and cargo.
  • Coordinated with flight crews to facilitate seamless ramp service execution.
  • Scheduled staff shifts to align with service demands.
  • Assisted in planning special events requiring additional support from Ramp Operations team members.

Senior Manager

R.J. Industries
Mohali
08.2021 - 01.2024
  • Managed team performance, delivering training that enhanced skills and operational efficiency.
  • Oversaw daily manufacturing operations, ensuring smooth workflow and supporting productivity.
  • Coordinated with supply chain, improving inventory management and reducing waste.
  • Conducted quality control inspections to ensure compliance with product standards and specifications.

Manager

Group Handling Services
Juba
08.2018 - 04.2021
  • Coordinated ground support activities, ensuring timely and efficient flight operations.
  • Trained new staff on ground handling procedures, enhancing team readiness and safety compliance.
  • Conducted thorough safety checks on equipment, minimizing risk during operations.
  • Positioned and moved loads using hand signals from crew members to ensure safety and efficiency., responding to hand or audio signals from crew members.

Turnaround Coordinator

Danata Erbil Airport Services
Erbil
02.2016 - 04.2017
  • Ensured timely aircraft departures by coordinating effective baggage handling operations.
  • Performed extensive safety checks on equipment and vehicles to guarantee readiness.
  • Managed loading and unloading of cargo adhering to weight restrictions and safety standards.
  • Utilized ground support equipment for streamlined aircraft servicing processes.

Ramp Agent

Etihad Ground Handling Services
ABU DHABI
05.2015 - 10.2015
  • Loaded and unloaded baggage from aircraft in a timely manner.
  • Loaded and unloaded baggage from aircraft, ensuring proper handling and timely delivery.
  • Operated ground support equipment to support efficient ramp operations.
  • Coordinated aircraft movements on the ramp, enhancing safety protocols.

DUTY MANAGER RAMP SERVICES

BASRAH GROUND HANDLING SERVICES
BASRAH
03.2014 - 04.2015
  • Oversaw ramp operations, achieving timely aircraft turnarounds.
  • Established safety protocols, enhancing security of work environment.
  • Conducted training sessions for new employees on operational procedures.
  • Tracked equipment performance, supporting operational efficiency.
  • Responded promptly to any emergency situations that arose during shifts.

Duty Officer

CELEBI GROUND HANDLING DELHI PVT. LTD.
DELHI
09.2010 - 09.2012
  • Coordinated ground handling operations for arriving and departing flights, ensuring timely departures and arrivals.
  • Managed communication between airline representatives and ground staff, facilitating efficient operations.
  • Supervised team members to ensure adherence to company policies and procedures.
  • Coordinated with other agencies to streamline operations and enhance collaborative efforts.

Load Controller

CAMBATA AVIATON PVT. LTD.
DELHI
07.2004 - 08.2010
  • Coordinated load planning and scheduling, optimizing transport operations for timely departures.
  • Monitored cargo weights, ensuring compliance with safety regulations to mitigate risk.
  • Verified proper securing of all cargo, enhancing safety and preventing damage during transport.

Education

Diploma in Computers -

International School of Computer And Technologies
Delhi

Bachelor of Arts -

Delhi University
Delhi

Skills

  • Cargo handling
  • Ramp safety protocols
  • Aircraft turnaround management
  • Ground support operations
  • Staff scheduling
  • Inventory optimization
  • Team development
  • Ground handling
  • Load planning
  • Flight coordination
  • Scheduling management
  • Security processes

Affiliations

 Load Control
 Cargo Management
 Ramp Operations
 Weight Distribution
 Dangerous Goods Handling (DG)
 Airside Safety Protocols
 Aircraft Loading/Unloading
 Load Sheet Preparation

References

References available upon request.

Certification

 Live Headset (GACAR)
 Dangerous Goods Course CAT-8 and 10 (Dnata, Saudia, GACAR)
 Human Factors Training (Emirates, GACA)
 Ramp Safety Driving Course (EIA, GACA)
 Airside Safety Certification (Emirates College, GACAR)
 Safety Risk Management Training (Emirates College, GACA)
 Airside Load Management Training (Emirates College, Saudia Airlines, GACA)
 SMS for All (Emirates College, GACA)
 Safe ULD Handling (Dnata, Saudia Airlines)
 Live Animal Regulations Training (Emirates, Saudia Airlines, Fly Nas, Flyadeal, Others FOA)
 Load Control Courses
 Load Control Authorized for Middle East Airlines (A330/A321/A320; License for Manual Load Sheet, valid until January 2020)
 Load Control Authorized for Royal Jordanian (A320 and A321 CLC)
 Load Control Authorized for Zagros Jet (A321 CLC)
 Load Control Authorized for Atlas Global (A320 and A321 CLC)
 Load Control Authorized for Fly Dubai, Qatar Airlines (CLC)

Languages

English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Punjabi
Advanced (C1)
C1

Timeline

Ramp Operations Manager

Saudia Ground Services
02.2024 - Current

Senior Manager

R.J. Industries
08.2021 - 01.2024

Manager

Group Handling Services
08.2018 - 04.2021

Turnaround Coordinator

Danata Erbil Airport Services
02.2016 - 04.2017

Ramp Agent

Etihad Ground Handling Services
05.2015 - 10.2015

DUTY MANAGER RAMP SERVICES

BASRAH GROUND HANDLING SERVICES
03.2014 - 04.2015

Duty Officer

CELEBI GROUND HANDLING DELHI PVT. LTD.
09.2010 - 09.2012

Load Controller

CAMBATA AVIATON PVT. LTD.
07.2004 - 08.2010

Diploma in Computers -

International School of Computer And Technologies

Bachelor of Arts -

Delhi University

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