Pankaj Kumar Rajak
New Delhi
Summary
Detail-oriented Manager with a strong background in MIS and academics. Proven record of academic planning, curriculum development, and managing accreditation processes. Skilled in project management, data analysis, and coordinating interdisciplinary initiatives while maintaining compliance with institutional policies.
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manager-MIS (Academic Department)
New Delhi Institute Of Management
Tughlakabad Institutional Area
08.2023 - Current
- Experienced in academic administration with expertise in accreditation compliance, documentation, scheduling, audits, curriculum development, and student support.
- Skilled in MIS reporting, faculty coordination, event management, and policy implementation, ensuring smooth operations, quality assurance, and continuous institutional improvement across academic and administrative functions.
- Ensured 100% compliance by organizing and maintaining documentation for NBA, AMDISA, NAAC, and AIU accreditation visits.
- Planned and executed 50+ academic schedules, audits, and assessments annually, ensuring timely completion.
- Optimized teaching outcomes by improving timetable planning and exam scheduling, resulting in a 15% increase in academic efficiency.
- Streamlined academic data management through MIS reporting and student record systems, achieving zero delays in reporting.
- Strengthened faculty performance by conducting 20+ training sessions, workshops, and evaluations, enhancing teaching effectiveness.
- Delivered 10+ successful academic events, conferences, and workshops while managing budgets and logistics effectively.
- Supported 1200+ students annually in enrollment, orientation, grievances, and academic advising, improving student satisfaction.
- Maintained discipline and smooth operations, reducing administrative bottlenecks by 25%.
- Improved institutional quality by analyzing academic data, facilitating 5+ external audits, and driving remediation efforts.
- Fostered collaboration among faculty, students, staff, and external stakeholders, resulting in faster decision-making and smoother communication.
Manager-MIS (Skill Development)
F-TEC (Foresight Edutech Private Limited)
Safdarjung Enclave
04.2021 - 07.2023
- Accomplished professional with 15+ years' expertise in project management, MIS, and skill development.
- Reduced reporting errors by 15%, automated dashboards for faster decision-making, and consistently exceeded enrollment and placement targets while ensuring compliance across government initiatives and stakeholder collaborations.
- Led 15+ skilling initiatives (Grow with Google, PMKK, PMKVY, RPL, and fee-based projects), achieving 100% on-time completion and compliance with NSDC/MSDE guidelines.
- Streamlined MIS & reporting by automating 30+ dashboards (Excel, Google Sheets), reducing reporting turnaround time by 40%, and improving decision-making speed.
- Managed 10+ national/state portals (Skill India, SMART, AEBAS, Placement, Symphony, ZOHO) with 99% data accuracy, implementing error-tracking that reduced inconsistencies by 15%.
- Improved placement outcomes by 20% through monitoring 50+ training/assessment batches and aligning activities with Ministry compliance standards.
- Trained and guided 100+ team members, boosting portal/data management efficiency by 35% and ensuring accurate project documentation.
- Strengthened stakeholder partnerships (NSDC, SSCs, State Missions, MORD) by resolving 95% of pending certificates/issues and facilitating 50+ NSDC review meetings.
- Consistently exceeded targets by 10-15% annually in enrollments, assessments, and placements, while preparing 100+ project reports and proposals for senior leadership.
Assistant Manager MIS
Mega Matrix Private Limited
Noida
01.2021 - 04.2021
- Managed Skill India and UPSDM projects across multiple centers, achieving 100% data accuracy, 95% on-time task completion, and 20% performance improvement.
- Streamlined partner coordination, reduced delays, and delivered actionable reports, enabling data-driven decisions and stronger stakeholder relationships.
- Managed data on Kaushal Bharat, Kaushal Panjee, and the Skill India Portal with 100% accuracy, reducing data discrepancies by 20%.
- Ensured timely completion of all assigned tasks on government portals, consistently meeting deadlines with a 95% on-time delivery rate.
- Designed and implemented a performance metrics tracking system for UPSDM centers, resulting in a 15% improvement in overall center performance.
- Supervised UPSDM centers in Etah, Amroha, and Ghaziabad, achieving 100% compliance with UPSDM guidelines during audits.
- Conducted daily follow-ups with UPSDM partners, leading to a 25% improvement in partner response time and stronger collaboration.
- Provided technical support to center staff and implemented a streamlined coordination system, reducing process delays by 30%.
- Generated and analyzed monthly KPI reports, enabling data-driven decisions that boosted project efficiency by 18%.
- Established effective communication channels with UPSDM partners, reducing miscommunications and project delays by 20%.
- Monitored and aligned partner activities with project timelines, achieving a 95% adherence rate to milestones.
- Prepared and submitted comprehensive reports to higher management, ensuring 100% accuracy in representing project progress and outcomes.
Assistant Manager MIS
Valeur Fabtex Private Limited
Pitampura
01.2021 - 04.2021
- Liaised with NSDC, SSC, and assessment agencies to ensure 100% compliance; managed 500+ assessments across multiple states; streamlined operations to improve team productivity by 20%; reduced delays by 25%; and implemented standardized procedures with real-time MIS tracking.
- Liaised and coordinated with NSDC, SSC, and assessment agencies, ensuring 100% compliance with project objectives and guidelines.
- Reduced project delays by 25% through proactive resolution of operational issues for internal teams and training partners.
- Improved team productivity by 20% by implementing a streamlined issue-resolution and coordination system.
- Managed end-to-end assessment operations, scheduling with Training Centers (TCs) and assessors, and successfully monitoring 500+ batch assessments.
- Coordinated and scheduled assessments, improving assessment efficiency by 30% and ensuring adherence to protocols.
- Handled coordination with assessing bodies, achieving 100% compliance with assessment standards.
- Implemented a standardized assessment framework, reducing procedural errors by 15%.
- Organized and executed state-level assessments/exams across 3+ states, consistently meeting or exceeding project timelines.
- Developed and streamlined MIS dashboards using Google Sheets, Forms, and Drive, reducing reporting time by 40%.
- Prepared weekly attendance, assessor pay-outs, and result reports, enabling real-time tracking and cutting delays by 20%.
MIS Executive
Primero Skills And Training Private Limited
South Delhi
03.2019 - 12.2020
- Improved data upload efficiency on SDMS-NSDC and NULM Portals, managed master files with validation systems, streamlined assessments and certification workflows, ensured 100% compliance in document management, maintained accurate MIS data, and successfully executed RPL training across regions.
- Improved data upload efficiency by 30% by implementing streamlined processes on SDMS-NSDC and NULM Portals.
- Managed master files and implemented a data validation system, achieving 99% accuracy in candidate data.
- Arranged training dates and scheduled assessments for YUVA Delhi Police and Delhi Center, consistently meeting or exceeding 100% of project timelines.
- Enhanced assessment scheduling efficiency, reducing delays by 25%.
- Maintained physical and digital copies of candidate documents, achieving 100% compliance with retention policies.
- Implemented a document retrieval system, cutting retrieval time by 40%.
- Maintained complete MIS data, ensuring data integrity and accuracy, and improving reporting efficiency by 20% through audits and validation.
- Managed the entire certification process, streamlining workflows and reducing processing time by 30%.
- Coordinated all RPL (Recognition of Prior Learning) training for Northeast and West Bengal, ensuring 100% compliance with guidelines.
- Successfully uploaded data and collected documents, achieving a 100% project completion rate across all assignments.
Data Entry Operator
BISHNU CLEARING AGENCY PRIVATE LIMITED
Siliguri
01.2017 - 02.2019
- Skilled in logistics reporting and data management with expertise in preparing accurate daily loading/unloading reports, streamlining processes, and implementing real-time reporting systems.
- Maintained 99% accuracy in INVO software, ensured compliance with standards, and consistently delivered timely, error-free operational reports.
- Prepared daily loading/unloading reports, ensuring accuracy and completeness in recording activities.
- Reduced reporting errors and implementation of a systematic data verification process.
- Implemented a real-time reporting system, resulting in reduced reporting cycle time and improved operational visibility through generated log sheets and equipment working reports.
- Conducted data entry in INVO software, maintaining a 99% accuracy rate in inputting information.
- Streamlined the daily loading/unloading reporting process.
- Implemented quality control measures for loading/unloading reports, ensuring compliance with company standards.
- Ensured timely generation and submission of daily reports, meeting deadlines consistently.
Data Entry Operator Executive
MAS Marine Services India Private Limited
Mundra
01.2015 - 01.2017
- Managed daily import/export cargo operations, ensuring timely shipments and accurate reporting.
- Streamlined reporting systems, maintained precise data entry, and leveraged expertise in Excel, VLOOKUP, databases, Microsoft Word, and Google Drive to support efficient cargo management and operations.
- Managed daily import/export cargo operations, handling 50+ shipments per day efficiently.
- Implemented a streamlined reporting system, ensuring 100% on-time submission of daily reports.
- Entered and maintained critical cargo information with 99% accuracy, minimizing data errors.
- Recognized for precision and reliability, contributing to a 20% reduction in reporting discrepancies.
- Leveraged Excel, VLOOKUP, databases, survey reporting, Microsoft Word, and Google Drive to improve operational efficiency by 25%.
Data Entry Operator
Nevaeh Technology Private Limited.
Alipurduar
01.2011 - 04.2011
- Executed accurate and efficient data entry for population enumeration blocks, maintaining 100% data integrity, performing validation checks, uploading records to the NIC server seamlessly, meeting deadlines consistently, and ensuring confidentiality and security of sensitive population information.
- Executed accurate and efficient data entry for population enumeration blocks, handling 120+ records daily, improving data processing speed by 25%.
- Maintained 100% accuracy, ensuring the integrity of census information and reducing data errors by 20%.
- Uploaded population data to the NIC server, achieving error-free transfers and improving upload efficiency by 30%.
- Implemented data validation checks, identifying and correcting errors in real-time, enhancing overall data quality.
- Ensured confidentiality and security of sensitive population data while consistently meeting or exceeding project deadlines.
Education
MBA - Service Management
Indira Gandhi National Open University
MHD -
Indira Gandhi National Open University
B.Ed -
Indira Gandhi University, Meerpur
MeerpurBecheler of Arts - Pol. Sc. Hons
Magadh University
Arts -
Alipurduar Hindi Madhyamik Vidyalaya (H.S.)
Alipurduar10th Standard -
Workers High School
Skills
- Microsoft Office Suite
- Power BI
- Google Workspace
- ERP & LMS Systems
- Data Security & Integrity
- Critical thinking
- Creativity
- Proficiency with computers
- Programming languages
- Evaluate Performance
- Computer Science
- Large data sets
- Mathematics
- Data Analysis & Reporting
- ERP Management
- Project Coordination & Execution
- Academic Operations & Compliance
- Database Management
- Training & Capacity Building
- Business Intelligence Tools
- Process Optimization
- Skilling & Assessment Operations
- Verbal and written communication
- Problem solving skills
- MIS reporting
- Accreditation compliance
- Data management
- Event management
- Project management
- Team leadership
- Problem solving
- Analytical thinking
- Time management
- Product management
- Expense tracking
- Data analysis
- Operations management
- Staff management
- Resource allocation
- Strategic planning
- Employee onboarding
- Skype
- Teamwork
- Documentation and reporting
- Task delegation
Certification
- Google Data Analytics Professional Certificate, Coursera, 11/01/22
- Data Science & Business Analytics - Data Scientist, Simplilearn, 11/01/23
- MS Excel Course, Learnvern, 08/01/25
Hobbies and Interests
- Playing Cricket
- Reading Books
Languages
Hindi
First Language
English
Upper Intermediate
B2
Bengali
Advanced
C1
Accomplishments
- Supervised team of 25 staff members.
- Collaborated with team of 25in the development of PMKVY.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Manager-MIS (Academic Department)
New Delhi Institute Of Management
08.2023 - Current
Manager-MIS (Skill Development)
F-TEC (Foresight Edutech Private Limited)
04.2021 - 07.2023
Assistant Manager MIS
Mega Matrix Private Limited
01.2021 - 04.2021
Assistant Manager MIS
Valeur Fabtex Private Limited
01.2021 - 04.2021
MIS Executive
Primero Skills And Training Private Limited
03.2019 - 12.2020
Data Entry Operator
BISHNU CLEARING AGENCY PRIVATE LIMITED
01.2017 - 02.2019
Data Entry Operator Executive
MAS Marine Services India Private Limited
01.2015 - 01.2017
Data Entry Operator
Nevaeh Technology Private Limited.
01.2011 - 04.2011
MBA - Service Management
Indira Gandhi National Open University
MHD -
Indira Gandhi National Open University
B.Ed -
Indira Gandhi University, Meerpur
Becheler of Arts - Pol. Sc. Hons
Magadh University
Arts -
Alipurduar Hindi Madhyamik Vidyalaya (H.S.)
10th Standard -
Workers High School