Pankaj Kumar Rehal

• Drove the business operations plan for FY 24-25.
• Aided in building relationships with NBFCs/Banks for dealer and consumer financing.
• Improved sales team productivity by setting up new processes.
• Worked on kick starting consumer financing business Managed a team of 10 people to retain and activate inactive customers.
• Conducted market research and gathered market insights Implemented new products to grow the financing arm.
• Utilize CRM software to track sales performance, customer interactions, and forecast future sales trends.
• Maintained detailed record of sales activities and compared trends to identify underserved areas and opportunities for improvement.

Achievements :

• Grew financing penetration from 5% to 55% at a monthly

GTV of INR 6cr .

• Increased EBITDA from INR 2.5 lakh to INR 65 lakh .
• Achieved 80% dealer on-time delivery.

• Complete PEL ownership for financial business operations.
• Drove the business operations plan for FY 23-24.
• Aided in building relationships with NBFCs/Banks for dealer and consumer financing.
• Improved sales team productivity by setting up new processes.
• Worked on kick starting consumer financing business.
• Implemented new products to grow the financing arm.
• Coordinated and aligned with multiple functions on quarterly expectations.

Achievements :

• Grew financing penetration from 15% to 45% at a monthly .
• Increased EBITDA from INR 5 lakh to INR 40 lakh .
• Achieved 80% dealer on-time delivery .

• Worked on dealer financing business.
• Worked to effectively manage key partnerships with dealers .
• Managed front-end and back-end development in the company's Portfolio and Account Management systems.
• Measuring his credit health and ensuring revision within the timelines.
• Managed key partnerships with dealers and others to improve service delivery and customer satisfaction.
• Monitored credit health, ensuring revisions were made within deadlines.
• Built and maintained long-lasting client relationships, contributing to sustained business growth.

Achievements :

• Grew financing penetration in Delhi NCR .
• Managed relationships with over 100 dealers .
• Handled a dealer portfolio of more than 20 Cr .

• Participated in training programs and instructor workshops.
• Responsibilities include equipping students with the required skill set, facilitating classroom discussion, assessing student performance.
• Preparing students to be successful leaders in the Industry profession.
• Proven ability to understand students of practical knowledge.
• Coordinated inter-departmentally to create engaging department activities and touring programs.
• Conducted training programs and instructor workshops to enhance teaching effectiveness.
• Equipped students with industry-relevant skills, preparing them for successful careers.
• Facilitated classroom discussions and assessed student performance to optimize learning outcomes.
• Coordinated inter-departmental activities to provide comprehensive educational experiences.

Achievements

• Successful collaborations with other departments to develop and deliver training programs.

• Effectively managed day-to-day field operations.
• Planned and coordinated with management and ground team for the required outputs.
• Responsible for carrying out operation and maintenance activities wherever there is any minor fault occurred in the live projects.
• Managed day-to-day field operations, ensuring project deliverables met quality standards.
• Planned and coordinated with management and ground team for optimal output.
• Performed operation and maintenance activities, swiftly addressing faults in live projects.

Achievements

• Maintained a maximum efficiency of 99 % .