Pankaj MALIK

• During my 1.5 years pursuing an international MBA, I focused on advancing my expertise in digital transformation and data mining, skills I am keen to leverage for the organization's success
• While studying, I engaged in freelance RPA projects, delivering comprehensive automation solutions to clients
• My MBA research was concentrated on digital transformation and data mining, particularly emphasizing how small RPA teams within EY's finance departments optimize financial processes
• Based on this research.

• Spearheaded automation initiatives at a global beverage company, resulting in a 60% reduction in reconciliation time and a significant decrease in errors.
• Implemented UiPath Process Mining to optimize the process by creating dashboards and process graphs, identifying process inefficiencies, and uncovering automation potential
• Implemented automation solutions to enhance transactional efficiency and employee satisfaction, resulting in a doubling of transactional throughput.
• Managed automation of SAP processes for a global consumer goods company using the Scrum framework, leading to a reduction in weekly time spent by 20 hours
• Acted as Scrum Master for multiple automation projects, managing timelines, enhancing team collaboration through meticulous coordination of bots' schedules, maintaining the automation backlog, facilitating all Scrum meetings, and taking care of the Definition of Done.
• Implemented and managed UiPath automation strategies using Orchestrator, focusing on long-term efficiency through rigorous scheduling, monitoring, and continuous optimization of processes.
• Developed and executed comprehensive test plans to ensure the reliability and quality of RPA solutions, achieving high-quality automation results.
• Maintained strong stakeholder relationships, ensuring effective communication and timely achievement of project milestones. Provided continuous support for automation initiatives, fostering collaboration and alignment with business objectives.

Orchestrated seamless automation of critical business processes and data integration across major systems, focusing on technical documentation. Provided expert guidance in automating processes for a US Bank within UiPath's Automation Hub, serving as both a Business Analyst and an Automation Specialist. Leveraged UiPath to oversee over 500,000 monthly transactions, boosting process efficiency by 40%.

Designed, developed, and deployed automation solutions using UiPath software. Analysed business processes, identified automation opportunities, created workflows, configured robots, tested scripts, and ensured successful implementation. Diagnosed and refined existing bots for improved performance, managed comprehensive testing, and coordinated swift deployment of optimized solutions.

Expert in UiPath Orchestrator, managing and monitoring robots, schedules, assets, and queues to ensure seamless execution of automation processes.

• Worked with Zurich Development Centre to automate Zurich Insurance UK's early morning validation process using UiPath, significantly reducing manual labor by over 30 hours daily.
• Integrated various tools and technologies with UiPath to develop optimized automation solutions.
• Implemented automated ServiceNow ticket creation for failed validations, saving 5 hours daily and demonstrating effective problem-solving.
• Conducted stakeholder analysis to identify and propose automation opportunities, ensuring alignment with business needs.
• Translated business requirements into technical specifications, documented and designed automation workflows in UiPath Studio, with excellent knowledge of Solution Design Documents (SDD) and Process Design Documents (PDD).
• Managed end-to-end testing, deployment, and documentation of automation projects, utilizing UiPath Orchestrator for streamlined process management.
• Established monitoring and continuous improvement processes to ensure ongoing system efficacy.
• Implemented the RE Framework to enhance the reliability and scalability of automated workflows.