Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Hobbies and Interests
Activities
Accomplishments
Timeline
Generic

Pankaj Mayekar

Mumbai

Summary

Experienced Senior Associate/Research Analyst in logistic, Insurance, Banking operation process and Accounting field. Maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Successful at stepping into diverse positions and making immediate positive contribution.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Senior Associate

DHL Global Forwarding Freight Shared Services
04.2022 - Current
  • Handle multiple process - Gateway billing of AIR & ROAD Freight - Export & Import Globally, Direct Delivery, SRVA/B - Supporting Global Services and Shipment Enrichment process
  • Responsible for maintaining & tracking of shipments (Exports & Imports)
  • Hands on experience with GS-Connect application related to all the transport, import and export activities
  • Responsible to record the shipment data in CARGOWISE (CW1) application, creation of job cases and process them on different priority level i.e Low, medium and high
  • Work on emails sent by the business partner for Invoice related query and co-ordinate with the station supervisor for the same
  • To check and analyze various data statements such as Tariff Sites, Invoices, packaging list, certificate of origin, bill of lading etc
  • Ensure the smooth functioning of SOP provided by the Management
  • Ensuring the TAT is been fulfilled within the provided SLA
  • Understanding Business Partners requirements related to the process and delivering it
  • Resolving Query’s for the Business partner and share the updates within the team
  • Training and development withing the team
  • Responsible to handle complete SPOC activities for team along with supervision of Lead and Manager.

Senior Associate

Concentrix Daksh Services India Pvt. Ltd. [IBM]
02.2008 - 01.2022
  • Allocate & monitor work as per the SLA and resource availability
  • Achieve targets to maintain productivity, quality, and service standards
  • Meet and track the SLA and TAT of the various processes in the team
  • Responsible for new updates on product & procedures for continuously improving and enhancing the quality of work delivered
  • Reduced Query percentage and error percentage for the process requirement
  • Responsible for providing data analysis and preparing MIS reports as requested
  • Responsible for keeping original insurance policies safe
  • Prepare documents for training and conduct training to newcomers and refresher training to the backfills of those who migrated from other teams
  • Measure and review performance and productivity of the team to ensure high quality and accuracy as a manager’s backup activity
  • Provide timely and accurate responses to data requests and inquiries regarding insurance programs and premium allocations
  • Responsible for organizing underwriting data requests, completing insurance applications, and creating underwriting submissions for insurance renewals
  • Responsible for providing analysis for underwriting, claims, budgeting, and investment decision-making
  • Addressing various queries, issues, and grievances raised by the clients and resolving those at the earliest possible time
  • Handled calculation of premiums ensured accurate and complete documentation
  • Verify the documents and process the different financial requests like loan against the policy, rollover the policy to another company, surrender the policy as per customer requirements partial or full
  • EFT change, Bank changes, payment mode change, payer owner insured name change, address change, etc
  • Reviewing the higher value policy’s while doing rollover and surrender to achieve the accuracy level as determined by the client
  • Accountable for settling vendor claims after thorough verification, keeping track of all the Renewal.

Team Member

JP Morgan Chase
10.2005 - 02.2008
  • Banking Receivable operations - Treasury & Securities Services
  • Processes the payments of global clients
  • Identify, verify and capture the information from the check and bill images and validate the same into the system
  • Encodes the checks with the intended amount to be remitted to the receiving customer
  • Allocate the funds (excess & intent) as requested
  • Quality Check – To check the financial transactions and match the payments before the remittance
  • Created spreadsheets using Microsoft Excel on a daily, weekly, and monthly basis for various productions site & reported to respective Team leader or Process Manager
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement
  • Maintained excellent attendance record, consistently arriving to work on time
  • Exceeded goals through effective task prioritization and a great work ethic.

Junior Accountant

AL-Gyas Export Pvt. Ltd
12.2004 - 09.2005
  • Responsible for Accounting & Inventory Transactions
  • Maintain day-to-day transactions of administrative, local & export expenses
  • Updating daily cash/bank balances according to banker’s conversation
  • Prepare Bank Reconciliation Statements, Inter-Company reconciliation
  • Handle accounts of Debtors & Creditors
  • Obtain reports and stocks summaries from the shipping companies and verify with the statement of actual stock received by the client
  • Maintain and record the transactions of all expenses related to shipping and exports into the system
  • Maintain daily Stock Reports in tally (as pr Daily Arrival / Dispatch reports of GRN & GDN, Records of Stock Journal as per Job Sheets of the Production department
  • Prepare monthly Stock Summary, Purchase-Sales summary & submit it to Banks & Insurance companies
  • Prepare Stock reconciliation statements
  • Reviewed financial documents to verify accounting data and mathematical accuracy.

Education

Bachelor of Commerce -

Mumbai University
03.2003

Skills

  • Computer Proficiency
  • Proactive Self-Learner
  • Teamwork & Collaboration
  • Planning & Coordination
  • Multitasking and Prioritization
  • Analytical & Problem-Solving Skills
  • Accounts and Inventory Management
  • Invoice Preparation and Processing
  • Accounts Payable & Receivable
  • Schedule Management

Certification

  • Completed trainings - Certified International Forwarder and Global Service Center Specialist, organize by Certified Trainers of DHL Global Service such
  • DCCA “Diploma in computer commercial Application” from CSI [Computer Station Institute]
  • All MS Office Applications, Accounting Applications- Tally 5.4, Tally 6.3, Tally 7.2, Hardware Applications - Computer peripherals & assembling the PC up to Software installations.

Personal Information

  • Passport Number: G6250409
  • Date of Birth: 03/01/83
  • A-wing/ 701, Om Suryodaya Co. Op. Hsg Society Ltd. Shiv Vallabh Cross Road, Rawalpada, Dahisar East,Mumbai-400068

Hobbies and Interests

Aquarium pet lover, love to travel and visit new places.

Activities

Participates in different cultural activities, fun activities and many more employee engagement program.

Accomplishments

  • During concentrix career - Got an opportunity to handle complete SPOC activities for team and promoted as Senior Advisor to streamline the migrated process within a year under supervision of Managers.
  • During IBM career - Awarded as good performer for achieving production targets consistently with 100% accuracy and efficiency under DQC and Team Accuracy Project.

Timeline

Senior Associate

DHL Global Forwarding Freight Shared Services
04.2022 - Current

Senior Associate

Concentrix Daksh Services India Pvt. Ltd. [IBM]
02.2008 - 01.2022

Team Member

JP Morgan Chase
10.2005 - 02.2008

Junior Accountant

AL-Gyas Export Pvt. Ltd
12.2004 - 09.2005

Bachelor of Commerce -

Mumbai University
Pankaj Mayekar