Pankaj Mittal
Program Manager
Hyderabad
Summary
Experienced Program Manager skilled in managing functional operations and projects related to supplies and logistics. Advanced understanding of organizational strategies, financial management, procurement and contracting. Expertise in logistical analysis, inventory and supply chain performance, development and standardization. Thorough understanding of inventory management, procurement and acquisition regulations. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
26
26
years of professional experience
11
11
years of post-secondary education
Work History
Program Manager
HSBC Software India Limited
Hyderabad
09.2022 - Current
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Provided program management expertise in lean Six Sigma strategies and agile methods, practices and execution.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
Program Manager
Tech Mahindra Limited
Hyderabad
01.2006 - 09.2022
- Managed various customer such B&W (US), Louisville water Corporation, Central Public Works Department (CPWD) Municipal Corporation of Delhi (MCD), IOCL, MTNL CitiFinancial
- Performed various Project Manager, Technical Lead, Sr Solution Architect.
- Interacted with customers and clients to identify business needs and requirements.
- Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
- Devised creative solutions to critical customer and user needs.
- Participated in vendor selection and management process for program initiatives.
- Built teams to address project goals and objectives for multiple projects.
- Managing Account P&L & Managing EBIDTA
- Resource planning & Management incoordination with RMG & HR team
- Account Mining using account relationship
- Supporting the RFP, which includes solutioning, costing & collaborating with different business & competency units
Project Lead
QualtechConsultantsPrivateLimited
Delhi
06.2006 - 10.2006
- Development & Implementation of decentralization of I-Spend Application dealing with Expense management of Company employee’s and claims of vendors through
- Produced quality standards, checklists, report templates, and processes.
- Partnered with project team members to identify and quickly address problems.
- Met with manager weekly to provide detailed project report and milestone updates.
- Analyzed financial reporting systems and project schedules to proactively address potential problems.
- Reduced risk and coordinated project specifications to meet safety and federal compliance.
- Reported regularly to managers on project budget, progress and technical problems.
- Monitored project progress, identified risks and took corrective action as needed.
- Employees
- Responsible for Delivery, Requirement Gathering, Interaction with Customer IT & Business
- Team, Approvals & Maintenance of project document.
Project Lead
Omax Info System Limited & PACL India Limited
Delhi
10.2000 - 06.2006
- Partnered with project team members to identify and quickly address problems.
- Produced quality standards, checklists, report templates, and processes.
- Met with manager weekly to provide detailed project report and milestone updates.
- Planned, executed, and controlled assigned projects, ensuring work performed complied with contractual requirements.
- Responsible for Requirement Gathering, Analysis & Design the application
- Project delivery, requirement traceability and managing project team of five members
- Maintaining project artifacts
- Providing post production Support
- Perematt Private Limited and PGF Spices Limited o Developing & Implementing the Inventory and Store management system
- PACL Insurance, (Corporate Insurance Agent for Kotak Mahindra Insurance)
- Developing & Implementing the Insurance Management system (New Insurance, Renewals, Agent Management, Spot Commission, Over Ridding Commission etc)
- Responsible Requirement Gathering, Analysis & Design the application
- Project delivery, requirement traceability and managing project team of seven members
- Maintaining project artifacts
- Providing post production Support
- Set up and managed team meetings.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
Software Developer
Bestochem Formulation Pvt Limited
Meerut
01.1997 - 09.2000
- Developed Inventory and Store module for Ware house with data gathered from their distributor across India
- Developed Raw Material Management System for their manufacturing units, including the Master Formulae, system has the capability for generating the batch wise material utilization along with forecasting the raw material required for the proposed medicine batches
- Developed Sales Incentive Application, which calculates the Incentive amount under various promotional schemes as per the defined slabs for all sales Representatives
- Developing various MIS and on Fly Reports such as Sales Vs Expenses of Medical
- Representatives, Slow, medium & fast moving medicines analysis, Raw Material requirement forecast on the basis of past sales data
- Support for the application Issues.
Education
Master of Computer Applications - Computer Science
Maharishi Dayanand University
Rohtak 06.2003 - 07.2007
Master of Science - Computer Science
Maharishi Dayanand University
01.2005 - 12.2006
Advanced Post GraduateDiploma - Computer Applications
Maharishi DayanadUniversity
01.2004 - 12.2004
Business Professional Programmer -
DOEACC Society (Ministry of Information
01.1996 - 12.1996
Post GraduateDiploma - Computer Science
National Instituteof Computer Education
Bachelorof Science - Maths
Meerut University
07.1990 - 07.1993
Certification People Champion Awardfrom Tech Mahindra in - undefined
NAD Certification– Micro services IITL v 3.0Certification from APMG-Internationalin - undefined
SatyamFunction Point Champion - undefined
Basic of Banking Certificationin - undefined
Initiativeof theYearAward –Process RTES in - undefined
Skills
Operating SystemsWin2000, Win2003, Win XP, WinVista, Unix, Linux, AIXLanguages: C#, VB 60, VBNET, Java
Databases: MS Server 2000/2005/2008/2016, Oracle9i
Oracle 10g, DB2 921, PostgresGUI: HTML, DHTML,XML
Project Management Tools: MS Project, Knowledge Plan, JIRA
Web Related: ASP, ASPNET, XML, XSD, WebServices, WSDL, WCF, JBOSS, Oracle App Server, IIS 70Tools, Products & Utilities: Crystal Reports 80, Erwin, PeopleContent Management Tools: Share Point, Alfresco, confluence & Word Press
Policy and procedure improvements
Budget coordination
Team leadership and direction
Documentation proficiency
Performance monitoring
Cost Estimates & Budgets
Budgeting and Resource Management
Accomplishments
- Greater Noida Industrial Development Authority
- This project has SAP (HANA) implementation along with implementation of other bespoke modules such as Online Building Plan
- Work experience on various OSS such as Implementation of ERP solution off Biz.
- Managed State of Art Online Building Plan
- Representing Organization in High level meeting such as Commissioner MCD, Jt Secretary, Delhi State Level, Addl Secretary(UD, DIPP), Secretary (UD, DIPP)
- Co-ordination various initiatives for integrating MCD Services with related other Government Departments such Delhi Fire Services, ASI, GSDL etc
- Managing a team of 80+ associates operating from client location at delhi
Timeline
Program Manager
HSBC Software India Limited
09.2022 - Current
Project Lead
QualtechConsultantsPrivateLimited
06.2006 - 10.2006
Program Manager
Tech Mahindra Limited
01.2006 - 09.2022
Master of Science - Computer Science
Maharishi Dayanand University
01.2005 - 12.2006
Advanced Post GraduateDiploma - Computer Applications
Maharishi DayanadUniversity
01.2004 - 12.2004
Master of Computer Applications - Computer Science
Maharishi Dayanand University
06.2003 - 07.2007
Project Lead
Omax Info System Limited & PACL India Limited
10.2000 - 06.2006
Software Developer
Bestochem Formulation Pvt Limited
01.1997 - 09.2000
Business Professional Programmer -
DOEACC Society (Ministry of Information
01.1996 - 12.1996
Bachelorof Science - Maths
Meerut University
07.1990 - 07.1993
Post GraduateDiploma - Computer Science
National Instituteof Computer Education