Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Pankaj Nagpal

Assistant General Manager
Delhi
Pankaj Nagpal

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

17
years of professional experience
2
years of post-secondary education

Work History

Weblink.In Pvt Ltd
Delhi

Assistant General Manager
02.2007 - Current

Job overview

  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Mentored and motivated team members to achieve challenging business goals.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Resolved problems promptly to elevate customer approval.
  • Collaborated with other departments to establish productive and timely completion of projects.
  • Managed budget implementations, employee evaluations, and contract details.
  • Developed and implemented policies and procedures to improve customer service and satisfaction.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Education

Delhi University
Delhi

B Com from Commerce
04.2005 - 03.2007

PGDM

Skills

Training and development background

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Timeline

Assistant General Manager

Weblink.In Pvt Ltd
02.2007 - Current

Delhi University

B Com from Commerce
04.2005 - 03.2007

PGDM

Pankaj NagpalAssistant General Manager