Summary
Overview
Work History
Education
Skills
Academics Curricular Activities
Additional Information
Linkedin Profile
Personal Information
Accomplishments
Timeline
Generic

Pankaj Nighut

Mumbai

Summary

15+ years Manufacturing, Majorly in E-commerce Supply chain Forward and reverse logistic in warehousing, Responsible for ensuring product and process criteria are developed and implemented, which ensure consistent product quality from all sources and business loss reduction.

Overview

3
3
Languages

Work History

Sr. Manager II

  • Improve the L0 Quality Metrics ( Process and Material handling audit, Knowledge assessment, PDR and PCR management, ISO 9001 QMS certification and other Quality health metrics)
  • Enhance the Customer and partner experience (Misshipment and vendor escalation reduction)
  • Reduce the BGM and Mobile vertical losses (
  • Future building capability ( MRP Tag printing capability, Resealing the Seal damage products, X- ray AI capability for reverse products before reinventorising)
  • Prexo losses reduction (Improve PV grading accuracy to have zero vendor escalation, fraud loss reduction)
  • People : (Identify and retain the critical talent, increase the diversity by 25 %)
  • Reduce RTO and RVP losses (Improve the Refurb yield of lifestyle category, Apparel, footwear, watches)
  • Key achievement:
  • Customer experience : Misshipement reduced by 25% for both FKI as well as Myntra.
  • MRP tag printing capability established in reverse supply chain thereby reducing the losses by60L per month.
  • Prexo fraud loss reduction from 6% to 1.5% achieved to the GMV.

Sr. Manager I

  • Reduction of Misshipment across the Ekart supply chain
  • Reduce RTO and RVP ;losses (RTO sealing process deployment)
  • Design and implement the Quality gate framework in revser supply chain (eslatish the PV Pass and PV gfil and other grading audit framework)
  • Drive the Cost avoidance framework( identify the levers for reducing the cost in supply chain)
  • People management
  • Set up the practice of Cost of Poor Quality to gear up investment in Detection & Prevention of Failure.
  • Managing Pan India team of 30+ people to ensure compliance of processes across Supply Chain 29 Fulfilment center including FKI, Flex, and 3PL > Driving end to end ISO 9001:2015 certification for Fulfillment center, In 2015 supported and implemented in 4 FCs
  • In 2018 driving implementing in 11 FCs.
  • Ensure the LBH adherence there by impriving the packing adhnece
  • A member for CRT in docyment approval process in supply chain.
  • Key Achievement
  • RTO sealing framework implemented successfully in reverse supply chain.
  • Build EAN based scanning process both at FW as well as Revrse supply chain to reduce the human intervention.
  • Successfully incorporated Myntra sites in ISO 9001 QMS certification process.

Manager II

  • Strong focus around quality at company level towards customer facing processes & product.
  • Set up the practice of Cost of Poor Quality to gear up investment in Detection & Prevention of Failure.
  • Managing Pan India team of 30+ people to ensure compliance of processes across Supply Chain 29 Fulfilment center including FKI, Flex, and 3PL
  • Driving end to end ISO 9001:2015 certification for Fulfillment center, In 2015 supported and implemented in 4 FCs
  • In 2018 driving implementing in 11 FCs.
  • Implemented the legal Metrology framework PAN India as per the Government Prepacked commodity norms.
  • Ensure All audit done in time Process audit, Material Handling audit, closing all NCs within TAT.
  • Handling the Government officer, coordinating with legal team and category for improvement on product lable
  • Evolved X-Ray based detection mechanism @FC against prohibited products and identified fraud mobiles in reverse supply chain
  • Created a deployment framework and roll out communication to ops, Daily publishing of reports during TBBD ensuring right product, in right shape reach to customer.
  • Created New approach for mis shipment methodology, Aligned the stake holder in improving the overall mis shipment.

Manager I

  • Handling west and South region
  • Identify Defects, non Value Process & Wastes, eliminate to reduce time effort
  • Reduce the Rework to eliminate the effort/time ,etc… IRT Resolutions - 100% closure - 48 Hours, Streamling Lookup attributes, QMS Tool implementation.
  • Catalog Corrections Area / Damage Area Validation
  • Replacement Order, 100% RCA for Mis-shipment/Customer complaints/Management escalations
  • Delivery Output of Right quality in Right time and Using Right Process.
  • Usage of data driven approach along with experience of persona, Quality news letter, NC Closure

Assistant Manager

  • Handling West region
  • Implementation of 5S (Sort, Set-In-Order, Shine, Standardize, Sustain) @ Flipkart Fulfillment Center
  • The 5S Process, or simply "5S", is a structured program to systematically achieve total organization.
  • To develop a robust and Efficient differential model of QC depending on the supplier rating and evolve a culture of building quality at supplier end.
  • FMEA for supply chain processes & raising quality/process alerts through CAPA model
  • Inventory Stock audit and process audit

Senior Executive Q.A

Godrej & Boyce Limited
  • Vendor up gradation’ & Vendor development.
  • ISO 9001:2000 documentation and internal audits. line rejection analysis.
  • Vendor Audits ( Job worker & Brought supplier ).
  • Coordinating in CII vendor cluster development activities by imparting 5’s , 3M & key indicators at vendor end .

Q.C Executive

Bharat Gears Limited
  • In process & final inspection
  • Performance testing of bevel gears.
  • ISO 9001:2000 documentation and internal audits.
  • Warranty and line rejection analysis.
  • Vendor representative for Spicer India Ltd.

Education

Skills

Quality Managementundefined

Academics Curricular Activities

  • 1st PRIZE IN 'PRODUCT DESIGN' EVENT IN TECHNOVANZA-2003 (VJTI).
  • PARTICIPATION IN 'PRODUCT DESIGN' EVENT IN (TECHNOVANZA-2004 (VJTI).
  • PARTICIPATION PRIZE IN 'METAMORPHISIS' EVENT IN FERVOR-2004 (PIET).
  • CERTIFICATE OF PARTICIPATION IN SEMINAR ON 'MECHATRONICS' (S .H. JONDHALE POLYTECHNIC).

Additional Information

15+ years, Min two months

Linkedin Profile

https://www.linkedin.com/in/pankaj-nighut-94a74a26

Personal Information

  • Date of Birth: 01/21/83
  • Marital Status: Married

Accomplishments

> Enhancing the Customer experience

1. Misshipment reduction from 500PPM to 200PPM

2. Picklist item lost (Packing cancellation reducing from 400 PPM to 150 ppm

3. NPS score improve from 72 % to 78% .

> Loss reduction :

1. Inbound QC rejection reduction from 4.5% to 1.5%

2. RTO RI imprrovement from 97% to 98.5%

3. Prexo fraud loss reduction from 4.5% to 2.5% at GMV level

4.Resealing and Refrubshipment ConV improved from 60% to 85%

Timeline

Sr. Manager II

Sr. Manager I

Manager II

Manager I

Assistant Manager

Senior Executive Q.A

Godrej & Boyce Limited

Q.C Executive

Bharat Gears Limited

Similar Profiles

CREATE PROFILE
Pankaj Nighut