PANKAJ NIKOSE
Senior Service Engineer
NAGPURE
Summary
Experienced Senior Service Engineer familiar with CAT/VIT and RIG sensor equipment . Skilled in testing and calibrating equipment by applying technical expertise and utilizing specific equipment assessments. Eager to take on new role with room for growth and advancement.
Overview
11
11
years of professional experience
11
11
years of post-secondary education
Work History
Senior Service Engineer
ALCON
Nagpur
03.2021 - Current
- Scheduled and implemented maintenance activities for equipment.
- Visited customer locations to assess equipment functioning and develop repair plans.
- Performed industry tests and evaluations of performance in order to collect data and optimize equipment.
- Evaluated problems and developed creative solutions by apply troubleshooting knowledge skills and technical abilities.
- Oversaw startup planning and implementation for New installation at location.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Diagnosed and resolved machine operation variations and equipment problems.
- Adjusted machine settings to maximize performance and equipment longevity.
- Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Dismantled defective machines and equipment and installed new or repaired parts.
- Developed process improvements to increase reliability and equipment performance.
- Organized and directed maintenance shutdowns and startups.
- Conducted cost estimates and performed preventive maintenance CAT/VIT/3D items.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Actualized strategic plans and managed equipment, lifecycles and processes.
- Met with customers onsite to better understand project needs, discuss potential technical issues and resolve concerns.
Service Engineer
Alcon
Nagpur
06.2015 - 02.2021
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
- Worked cross-functionally within organization and external partners, integrators and vendors.
- Installed, configured and tested equipment on specialized platforms.
- Engaged in first-level support for customers requiring routine support and troubleshooting.
- Analyzed and evaluated performance and optimized efficiency.
- Created relationships with key decision-makers and served as external technical spokesperson.
- Participated in client consultations and product capability demonstrations to support sales efforts.
- Provided customer feedback to team to facilitate project road map and relationship planning.
- Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
- Diagnosed and resolved machine operation variations and equipment problems.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Dismantled defective machines and equipment and installed new or repaired parts.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Adjusted machine settings to maximize performance and equipment longevity.
- Conducted cost estimates and performed preventive maintenance CAT/VIT items.
Service Engineer
OFI
Mumbai
09.2013 - 05.2015
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
- Worked cross-functionally within organization and external partners, integrators and vendors.
- Installed, configured and tested equipment on specialized platforms.
- Engaged in first-level support for customers requiring routine support and troubleshooting.
- Tested and checked performance of hardware and software programs.
- Analyzed and evaluated performance and optimized efficiency.
- Performed periodic testing of all networks and systems.
- Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
- Performed troubleshooting and repair for complex electrical equipment.
- Diagnosed and resolved machine operation variations and equipment problems.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Dismantled defective machines and equipment and installed new or repaired parts.
Education
M-Tech - Electronic And Telecommunication
VJTI
Mumbai 06.2009 - 06.2011
Bachelor of Science - Electronics
YCCE
Nagpur 04.2003 - 04.2009
Diplaoma - Electronics Technology
PPN
Nagpur 04.2003 - 04.2006
Skills
Rig Sensor Installation
CAT/VIT/3D equipment installation
Maintenance scheduling
Technical solution development
Repair expertise
Technical troubleshooting
Inventory maintenance
Staff Training
Root Cause Analysis
Equipment maintenance and repair
Scheduling Preventive maintenances
Timeline
Senior Service Engineer
ALCON
03.2021 - Current
Service Engineer
Alcon
06.2015 - 02.2021
Service Engineer
OFI
09.2013 - 05.2015
M-Tech - Electronic And Telecommunication
VJTI
06.2009 - 06.2011
Bachelor of Science - Electronics
YCCE
04.2003 - 04.2009
Diplaoma - Electronics Technology
PPN
04.2003 - 04.2006