Pankaj Omprakash Premani
Pune,MH
Summary
Dynamic professional with over three years of experience in managing B2B support systems, demonstrating a strong commitment to delivering exceptional service. Recognized as a collaborative team player and an enthusiastic go-getter, consistently striving for excellence in every task. Adaptable to change and passionate about tackling challenges, driving continuous improvement and innovation in work processes. Proven ability to thrive in fast-paced environments while maintaining a customer-centric approach. Dynamic individual with hands-on experience in US payroll implementation and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
7
7
years of professional experience
Work History
Analyst
ADP India Pvt. Ltd.
08.2023 - Current
- - Managed US payroll processing and tax for a diverse client base, ensuring accurate and timely execution
- Workforce Now proficiency
- Expertise in Payroll regulations and tax laws
- - Currently serving as a key member in fixing Year to Date numbers on company level.
- Multi-State and multi-company payroll processing
- Adherence to handling sensitive and confidential information
Senior Process Associate
ADP India Pvt. Ltd.
08.2021 - 08.2023
- Facilitated seamless payroll processing for clients.
- Conducted thorough payroll audits.
- Conducted thorough evaluations of employer-level tax obligations.
- Guided clients through US benefits and HR processes.
Customer Service Executive
Concentrix Daksh Services India Private Limited
08.2018 - 03.2020
- I am responsible to handle client needs and enhance their experience as a consumer by guiding them on the ways to process HR and US payroll needs.
Education
B.B.A - International Business
Vishwalata Arts, Commerce and Science College
Bhatgoan03.2018
12th - Commerce
Sant Janardan Swami Maharaj Maharishi School
Kokamthan04.2015
10th - English
St. John's English Medium High School
Rahata01.2012
Skills
- Effective communication and problem solving skills
- Presentation Skills
- Workforce Now proficiency
- MS Excel Proficiency
- US payroll and tax knowledge
- Leadership
- Operation
- Customer Management
Accomplishments
Employee of the Quarter Awards
Q2, 2025
Q3, 2025
Employee of the Year (Alex Award)
2022
Languages
English
Hindi
Marathi
Sindhi
Hobbies and Interests
I love playing and watching Cricket.
Personal Information
- City: Pune
- Country: INDIA
Timeline
Analyst
ADP India Pvt. Ltd.
08.2023 - Current
Senior Process Associate
ADP India Pvt. Ltd.
08.2021 - 08.2023
Customer Service Executive
Concentrix Daksh Services India Private Limited
08.2018 - 03.2020
B.B.A - International Business
Vishwalata Arts, Commerce and Science College
12th - Commerce
Sant Janardan Swami Maharaj Maharishi School
10th - English
St. John's English Medium High School
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