PANKAJ PANDAY

Work History

Business Manager-National ( IT & Services)

Savex Technologies Pvt Ltd

03.2022 - Current

Responsible for the complete profitability of SAAS and Security product Portfolio. SAAS product include Customer Experience & Employee Experience product like Freshworks, Zoho & Security product include Kaspersky.
As a Product/Business Manager managing the regional Cloud Sales team , Pre-Sales, Digital Marketing & Inside Sales team across India.
GTM planning, Market Segmentation, Digital Marketing activities for lead generation, partner onboarding, and vendor management.
Anticipated financial impact from operational issues and worked with leadership to develop solutions.
Assisted with hiring process and training of new employees.
Enhanced and redefined organizational structure to maintain competitive edge across territories.
Supported business management projects by monitoring and tracking risks, issues and action items.
Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Understanding and developing budgets, including expenditures, research and development appropriations, return-on-investment, and profit-loss projections
Managing Sales & Marketing campaign for product suite including pricing and Incentive Structure for partners
Building quarterly plan and assign sales quota to regional team based on TAM.
Coordinated sales activities with partners and resellers to identify and close new business.

Senior Manager- Sales & Marketing ( IT & Services)

Vigyanlabs Innovation Pvt Ltd (North & East India)

New Delhi

09.2015 - 02.2022

Managing Sales & Marketing in North & East India for Enterprise segment for entire patent product suite of IPM+ Endpoints (including Power Management, Asset Management, Patch Management and Productivity Management Module)
Crafting Marketing Strategy and efficiently managing market offering through region’s Channel, Enterprises, Government & Education vertical
Works in conjunction with CXO in the Key Corporate and Government accounts for product introduction
Responsible for Managing Channel Business for National Distributors and training their team
Managing a multi-cultural environment and delivering reseller partnerships, sustained profitability, business turn around and growth in dynamic conditions
Meeting end-customer expectations and delivering product functionality with help of internal engineering assessment on customer value
Managing digital advertising campaigns and supervising Marketing executive for company conferences, trade shows, and major events
Responsible for an innovative POC driven delivery approach that provided confidence to the client and mitigated the internal risk of technology solution fitment to business requirements.
Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Held monthly meetings to create business plans and workshops to drive successful business.
Brainstormed and developed sales strategies to achieve short and long term sales revenue objectives.
Recommended and implemented successful strategies to maximize revenue.
Provided strong leadership to enhance team productivity and morale.

Manager- Business Development

Computer Exchange Pvt Ltd (East India)

Kolkata

03.2014 - 08.2015

Responsible for leading Software Business development & Operation in the East region
Responsible for the Promotion, Market Development & Sales of solution-based IT products like End Point Security, UTM, NAS, Backup Software, Ncomputing, etc based on key accounts requirement
Developed and maintained relationships with customers and suppliers through account development.
Understanding customer need and mapping of correct products and technology
Lead the Sales Territory Representatives and Technical Specialists, inclusive of managing performance, coaching, mentoring, hiring and career development.
Leveraged data and analytics to make informed decisions and drive business improvements.

Manager- Business Development ( IT & Services)

NCS COMPUTECH LTD (KOLKATA & NCR)

Kolkata

07.2010 - 02.2014

Managed Channel, Sales & Marketing for products like Desktop Virtualization, Thin Clients, Unified Threat Management, Data Vault through Spook, Data Backup solution, Enterprise NAS Solution, Monitoring Software, Antivirus, Microsoft Licensing
Responsible for identifying a new partner who has the potential to work on NCS solution products and enable them to gradually scale up their capability with the evolution
Tracked Channel Partner capability to address NCS solution business which includes financial as well as technical competencies and take up certain defined targets for various products
Tracking generated new Leads & referrals resulting from field activity.

Assistant Project Manager (CDMA) – Network Service Department

Toshniwal Enteprise Controls Pvt Ltd

05.2008 - 06.2010

Carried detailed planning and scheduling and coordinated with internal & external partners to ensure execution of projects as per the defined technical & functional specifications
Managed client expectations including mitigation handling, project life cycle governance, and quality audit achieving zero variance in project delivery timelines
Analysing the drive data, network-related problems (Call drop, Handover failure, Call set up failure, Site Auditing, etc.) on CNA, X-CAP and ACTIX GA 10 and recommending relevant solutions
Tracking and maintaining the PO, SOW, WCC of all projects with Project Budgeting
Anchoring and coordinating on-site activities to ensure smooth work progress and conceptualizing and implementing measures for enhancing operational efficiency and optimizing resource utilization.
Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
Partnered with project team members to identify and quickly address problems.
Led team meetings to assess project progress and plan appropriately to meet delivery targets.
Documented project progress to fulfill project requirements and establish traceability.
Negotiated contracts and agreements with vendors for constructive supplier relations.
Planned, monitored and analyzed project costs to meet financial goals.

Summary

Overview

Work History

Business Manager-National ( IT & Services)

Senior Manager- Sales & Marketing ( IT & Services)

Manager- Business Development

Manager- Business Development ( IT & Services)

Assistant Project Manager (CDMA) – Network Service Department

Education

MBA - Strategy & Sales

B.Tech (Electronics & Communication) -

HSC -

SSC -

Skills

Accomplishments

Personal Information

References

Timeline

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