PANKAJ RAHAR
Change Management and Infra Lead
Bahadurgarh
Summary
Experienced with leading organizational change and transformation initiatives. Utilizes strategic planning and effective communication to drive successful outcomes. Track record of fostering collaboration and ensuring smooth transitions.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Infra Lead & Change Management Lead
Constl Technologies Pvt. Ltd.
10.2024 - Current
- Coordinating change requests across multiple teams while ensuring minimal impact on live network services
- Planning and executing scheduled changes with effective rollback strategies and stakeholder communication
- Driving post-implementation reviews and root cause analysis for critical incidents
- Ensuring process adherence as per organizational change management policies and timelines
Technical Support Specialist (Transmission Domain)
Constl Technologies Pvt. Ltd.
04.2024 - 09.2024
- Provided L2/L3 technical support for transmission network issues in DWDM, OTN, and related technologies
- Engaged in real-time fault handling, alarm analysis, and performance monitoring
- Worked closely with NOC teams, field engineers, and vendors for timely resolution of faults
- Leveraged experience from Airtel NOC to maintain SLA and ensure network stability
Network Engineer (Transmission)
Bharti Airtel Ltd. (Payroll: V5 Global Services Pvt. Ltd.)
06.2022 - 04.2024
- Prompt troubleshooting of various alarms generated by network elements
- Fault management and alarm monitoring through NMS platforms
- Addressed hardware faults, degradation/errors, and span losses within SLA
- Coordinated with field teams, NMT, and area managers for issue resolution
- Interacted with equipment vendors for hardware support and escalation
- Generated RCA and incident reports for planned and unplanned outages
Education
B.Tech - Electronics & Communication Engineering
01.2013 - 01.2017
HSC (12th) - undefined
01.2012 - 01.2013
SSC (10th) - undefined
01.2010 - 01.2011
Skills
Change Management
Accomplishments
- Created onboarding strategies and documentation for new joiners
Interests
Internet Surfing
Music & Photography
Traveling
Gym
Tools Technologies
Ciena Blue Planet MCP, Huawei I-Manager & U2000, CIENA One Control V6.3.0, ADR (Nokia) NMS, TEJAS NMS v5.0, ECI NMS v9 & v11, NPT NMS, BMC Remedy 7.1 & 9.1, IBM Netcool, Cygnet, WFM, RFMS, GIS, C6500, C8700, C5400, C6200, C5160, C3930, OSN 8800, 9800, 1800, 1500, 6800, 7500, 3500, XDM2000, XDM100, BG-20/30/40/60, N1200P, N1600, NPT1600C, NPT1800, NPT1020, TJ1600, TJ1310, TJ1250, TJ1610, TJ100ME, A2500, A1500
Disclaimer
I hereby declare that the information provided above is true and correct to the best of my knowledge and belief.
Personal Information
- Father's Name: Mr. Ashok Rahar
- Date of Birth: 06/08/95
- Gender: Male
- Nationality: Indian
Timeline
Infra Lead & Change Management Lead - Constl Technologies Pvt. Ltd.
10.2024 - Current
Technical Support Specialist (Transmission Domain) - Constl Technologies Pvt. Ltd.
04.2024 - 09.2024
Network Engineer (Transmission) - Bharti Airtel Ltd. (Payroll: V5 Global Services Pvt. Ltd.)
06.2022 - 04.2024
Maharshi Dayanand University (MDU) - B.Tech, Electronics & Communication Engineering
01.2013 - 01.2017
PDM Public School - HSC (12th),
01.2012 - 01.2013
Bal Bharti School - SSC (10th),
01.2010 - 01.2011
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