Pankaj Rawat

Responsibilities

• Vendor Management
• Building Maintenance management
• Housekeeping & Security
• General Administration
• Procurement
• Cafeteria
• Pest control
• Client visit Management
• Event management
• Key Responsibilities Area

Vendor Management:

• Cost comparison amongst vendors of same products/services
• Maintaining good rapport with vendors and service providers
• Invoices processing on a timely basis and payment follow-up with finance, get the Statement of Account / NDC for records on a monthly basis
• Vendor Market Study carrying out every quarterly and doing the vendor evaluation accordingly
• Courier / Freight services

Building Maintenance Management:

• Liaison with the property management vendor for utilities like AC, Electrical, Plumbing, Carpenter, Mason Etc
• Liaising with Government bodies as and when required
• Managing the Renovations of Existing Branch / Interiors and Infrastructure of New Branch Set-up under
• Ensuring all Facility related Maintenance / Rental Invoices are properly scrutinized and submit the same without any delay
• Hiring external professionals for repairs of the building equipment
• Addressing all critical issues with no time and keep updating the corporate admin

Housekeeping & Security:

• Selection of vendors, contracting / set policies & review their services from time to time
• Renew contracts / identify new vendors in case of replacement
• Liaison for any additional requirement from the company
• Maintain the SLA
• Ensuring upkeep of facilities on a daily basis
• Responsible for the management of the entire office key
• Monitor and control access points to the premises.
• Verify and authorize entry of employees, visitors, and contractors.
• Conduct regular training sessions on security policies, procedures, and emergency protocols.

General Administration (Stationery, office automation etc.)

• Maintaining First Aid Box
• Access Control management
• Renewal of AMC
• Maintaining the inventory of Office Assets
• Maintaining office automation equipment viz
• Photocopier, fax, tea-coffee / water vending machine, AC, UPS, EPABX, and Telephone lines etc
• Keep the equipment under AMC
• Stationery Management
• Manage stay and travel booking and all related logistics
• Compliance and Coordination with Telecom Authorities
• Coordinate with internal leadership and central teams to facilitate and align with on key project events
• Monitoring & controlling administration capex/opex expenditure and maintaining cost efficiency in admin assets inventory as per budget guideline
• Ensure timely payments of Mobile, Telephone, and Electricity Bills
• Sending regular Reports to HO Admin on Cost and Other Activities
• Planning and maintenance of physical environment & space utilization
• Maintaining and preparing monthly expense reports of all administration-related areas and submit it to the manager for analyses

Procurement

• Responsible for all IT and Non IT procurement for the branch office
• Collaborate with key persons to ensure clarity of the specifications and expectations of the company
• Ensuring that their business purchases the goods and services that will best help them achieve their goals
• Analyze and compare financial reports and pricing proposals from several trusted suppliers before negotiating terms and prices to obtain the best deal for the company

Cafeteria

• Ensures the basic protocol of hygiene to be maintained in Cafeteria
• To ensure caterers maintain a high standard of hygiene & cleanliness in the services areas
• To manage and supervise the quality, quantity and the cost of meal and refreshments being served in the cafeteria
• To ensure that the table & chairs are cleaned at all times and the frequency shall be modulated according to the traffic
• Ensure PPE are used by vendor staff while serving, cooking and washing.
• Oversaw staff scheduling, training, and performance evaluations to ensure high customer service and operational efficiency.
• Collaborated with cross-functional teams to cater special events, meetings, and conferences, ensuring seamless execution and client satisfaction.

Pest control

• Skillfully managed relationships with pest control service providers, ensuring timely service delivery, adherence to quality standards, and cost-effective solutions while strongly emphasizing sustainability and environmental responsibility
• Reviewing reports from technicians to ensure that they are performing their jobs effectively and efficiently
• Maintaining a database of all pest control work orders and projects for future reference

Clients visit Management

• Necessary arrangement for clients as per the requests - End to End support rendering without any escalations
• Supporting to HR and project teams in weekend drives
• Adeptly managed end-to-end client visit arrangements for corporate clients, ensuring seamless and personalized experiences that fostered positive relationships and strengthened partnerships.
• Utilized data and feedback analysis to continually refine and improve visit arrangements, leading to increased efficiency and the ability to anticipate client needs.

Event Management

• Organize and coordinate for arrangements of events/welfare activity/function/get together etc when required
• Working out event budget, and logistics (venue, catering, etc)
• Ensuring that on the day logistics are running smoothly (catering, venue, equipment)
• Analyzing feedback and report data to measure whether event goal was achieved 5

Initiative and Ownership

• Learning & Development as per market for better understanding
• Taking initiatives to create new processes and thus creating betterment in handling tasks
• Anticipating problems and voluntarily taking appropriate actions.

• Industrial Training hotel ITC Nor-us-sabha palace Bhopal.