Pankaj Sharma
Senior Associate
New Delhi
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Senior Associate
Tata Consultancy Services
New Delhi
06.2015 - Current
- Worked as Quality Analyst in TCS Citibank Account Maintenance Team (2018-2021)
- Handling the customer query on email, Issuing and authorized Debit card and day to day transactions for IPB and UKC clients.
- Worked as Process associate in Flagstar Bank (2015-2018)
- Two years experience in US Mortgage under through Quality control as well.
Education
Bachelor of Science - Mathematics
Jammu University
Jammu 08.2009 - 05.2012
Skills
Cloud Computing, Troubleshooting, Banking, MS Excel
Certification
Associate Cloud Certification
Accomplishments
Best Individual Award form CitiBank
10 times Star Performance Award
Timeline
Associate Cloud Certification
09-2022
Certificate in Retail Banking Functions and Delivery
10-2020
Senior Associate
Tata Consultancy Services
06.2015 - Current
Bachelor of Science - Mathematics
Jammu University
08.2009 - 05.2012
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