PANKAJ SHARMA
ACCOUNT MANAGER
UCHANA
Summary
A highly motivated and detail-oriented commerce graduate with a strong academic background and excellent language proficiency. Adept at financial management, business operations, and customer service. Enthusiastic about applying analytical and problem-solving skills in a dynamic professional environment. Fluent in English, Hindi with strong communication abilities and teamwork experience.
Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
2024
2024
years of post-secondary education
1
1
Language
Work History
Account Manager
BALAJITECH ASSOCIATE
06.2020 - Current
- Achieved recognition for outstanding client service, contributing to team's reputation for excellence.
- Increased upsell opportunities with strategic account reviews, identifying and addressing client needs.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Maintained current knowledge of evolving changes in marketplace.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Stayed current on company offerings and industry trends.
- Generated advertising brochure for vendor use.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
Bachelor of Commerce -
Maharaja Agrasen Himalayan Garhwal University (MAHGU)
Skills
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Highlights
- Utilized advanced accounting software for accurate billings and record-keeping like Tally Prime, Zoho Books, Quik Books
- Facilitated smoother cash flow by consistent follow-up on unpaid invoices and VAT, GOODS AND SERVICE TAX, TDS etc.
- Coordinated with finance team for efficient invoice processing.
Timeline
Account Manager
BALAJITECH ASSOCIATE
06.2020 - Current
Bachelor of Commerce -
Maharaja Agrasen Himalayan Garhwal University (MAHGU)
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