PANKAJ SHARMA
ACCOUNT MANAGER
UCHANA
Summary
A highly motivated and detail-oriented commerce graduate with a strong academic background and excellent language proficiency. Adept at financial management, business operations, and customer service. Enthusiastic about applying analytical and problem-solving skills in a dynamic professional environment. Fluent in English, Hindi with strong communication abilities and teamwork experience.
Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
2024
2024
years of post-secondary education
1
1
Language
Work History
Account Manager
BALAJITECH ASSOCIATE
06.2020 - Current
- Achieved recognition for outstanding client service, contributing to team's reputation for excellence.
- Increased upsell opportunities with strategic account reviews, identifying and addressing client needs.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Maintained current knowledge of evolving changes in marketplace.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Stayed current on company offerings and industry trends.
- Generated advertising brochure for vendor use.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
Bachelor of Commerce -
Maharaja Agrasen Himalayan Garhwal University (MAHGU)
Skills
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Financial accounting and Bookkeeping
Account management
Teamwork and collaboration
Account servicing
Sales analysis
Account servicing skills
Sales reporting
Contract negotiation
Account verification
Vendor management
Issue resolution
Highlights
- Utilized advanced accounting software for accurate billings and record-keeping like Tally Prime, Zoho Books, Quik Books
- Facilitated smoother cash flow by consistent follow-up on unpaid invoices and VAT, GOODS AND SERVICE TAX, TDS etc.
- Coordinated with finance team for efficient invoice processing.
Timeline
Account Manager
BALAJITECH ASSOCIATE
06.2020 - Current
Bachelor of Commerce -
Maharaja Agrasen Himalayan Garhwal University (MAHGU)