Pankaj Singh

General administration and facility management

· Daily smooth operations of all administrative activities in the facility management.

· Monitor operations to ensure that staff members comply with administrative policies and procedures and safety rules.

· Communicate and coordinate with different departments to ensure the operational support timely and efficiently.

· Manpower handling of outsourced staff (Housekeeping, Security and other maintenance Staff)

· Maintenance and proper upkeep of Infrastructure like office premise, maintenance and replacement of office equipment’s, appliances, furniture, furnishings, building, etc.

· Maintaining overall record of equipment/machineries maintenance & rendering reports to concerned authorities.

· Direct investigations to verify and resolve employee’s complaints.

· Taking care of petty cash expenses and preparing monthly MIS for different kinds of expenditures.

· Preparation of weekly, monthly and quarterly reports (food consumption, Security, Consumable stock, maintenance etc.).

· Checking bills invoice for quantity/amount accuracy against the price and ordered quantity and bills submission to Finance department for processing of Invoice.

· Vendor management and coordination.

· Cafeteria management.

· Daily food testing is done and feedback shared with partner if required.

· Weekly monitoring of menu to ensure there is no repetition of the food.

· Focusing on automation, suggesting initiatives and cost saving ideas to save efforts, manpower and cost.

· Timely renewal of annual maintenance contracts of all physical assets/equipment’s/vendors purchase orders.

· Coordination with building management team for smooth functioning/operations.

· Ensuring smooth arrangements for Clients and internal meetings.

· Coordinating with various outlets for Corporate Discounts (Medical Centers, Food Joints, and Gymnasiums etc.).

· Tracking & reconciliation of outward physical asset/equipment movements.

· Taking care of Access Control Management.

· Data Backup, analysis & reconciliations of Access Control and CCTV recordings with Zoning of Premises.

· Taking care of Fire Alarm & PA system management.

· Taking care of Closed Circuit Television (CCTV) management.

· Taking care of Visitor Management System (VMS) management.

· Taking care of Cafeteria Managements System (CMS) management.

Transport management

· Making the daily pickup/drop plan roster of employees.

· Plan, direct, and coordinate the transportation operations within an organization.

· Direct activities related to routing and tracking transportation vehicles.

· Taking care of transport compliance.

Compliance and internal audits.

· Coordinating in complete planning & management activities for ensuring completion of Client, internal & statutory audits within time.

· External ISAE 3402/SAS 70 Audit (Administration, Facilities and Transport – Conducted by KPMG auditors)

· External ISO 27001:2013 recertification and surveillance audit (Conducted by BM Trada – Agency).

· Ensuring the background screening & paper documentation of 3rd Party Contractual Staff (Security, Housekeeping and Transport staff).

• Applied effective time management techniques to meet tight deadlines.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Identified issues, analyzed information and provided solutions to problems.