Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pankaj Singh

Delhi

Summary

DevOps Engineer with 3 years of healthcare production support experience, specializing in AWS services and Microsoft Intune for enterprise device management. Proven expertise in automating infrastructure, deploying scalable systems, and maintaining security compliance in regulated environments. Skilled in CI/CD pipeline creation, ensuring seamless integration and deployment across multiple platforms. Experienced in providing 24/7 production support for critical healthcare applications, managing high-availability environments, and troubleshooting complex issues under pressure. Strong focus on cloud security, compliance with healthcare regulations, and leveraging automation tools to improve operational efficiency and incident response times. Adept at managing multi-platform device compliance and application deployment across mobile, macOS, Linux, and Windows devices, ensuring seamless operation and security across all endpoints.

Overview

5
5
years of professional experience

Work History

DEVOPS ENGINEER

VEERSA TECHNOLOGIES INDIA PVT LTD
07.2021 - Current
  • IMPLEMENT AND MAINTAIN CI/CD PIPELINES FOR APPLICATION DELIVERY USING JENKINS AND GITLAB CI
  • MANAGE AWS INFRASTRUCTURE (EC2, ECR, EKS, LAMBDA) TO DEPLOY SCALABLE, SECURE APPLICATIONS
  • AUTOMATE INFRASTRUCTURE PROVISIONING AND CONFIGURATION MANAGEMENT USING TERRAFORM
  • MONITOR AND TROUBLESHOOT PRODUCTION SYSTEMS USING AWS CLOUDWATCH AND GRAFANA
  • COLLABORATE WITH DEVELOPERS TO STREAMLINE CONTAINERIZED DEPLOYMENTS USING DOCKER AND EKS

INTUNE ENGINEER

VEERSA TECHNOLOGIES INDIA PVT LTD
07.2021 - Current
  • SPEARHEADED THE MANAGEMENT OF DEVICE COMPLIANCE AND APPLICATION DEPLOYMENT ACROSS MOBILE, MACOS, AND LINUX ENVIRONMENTS USING MICROSOFT INTUNE, SUPPORTING OVER 220 EMPLOYEES
  • AUTOMATED THE DEPLOYMENT OF SECURITY AND COMPLIANCE POLICIES ACROSS DIVERSE DEVICES, ENSURING ALL ENDPOINTS ADHERE TO CORPORATE AND REGULATORY STANDARDS
  • MONITORED AND MANAGED DEVICE HEALTH USING POWERSHELL SCRIPTING TO TRACK DEVICE COMPLIANCE, APPLICATION INSTALLATION, AND POLICY ENFORCEMENT IN REAL-TIME
  • DEPLOYED CONDITIONAL ACCESS POLICIES TO SECURE ACCESS BASED ON DEVICE AND USER COMPLIANCE, MINIMIZING THE RISK OF UNAUTHORIZED ACCESS
  • CONDUCTED REGULAR AUDITS OF MOBILE AND DESKTOP DEVICES, ENSURING THAT CORPORATE DATA REMAINS SECURE ON PERSONAL AND CORPORATE DEVICES
  • INTEGRATED NEW POLICIES FOR MACOS, MOBILE, AND LINUX DEVICES, CUSTOMIZING CONFIGURATIONS TO MEET THE ORGANIZATION'S EVOLVING NEEDS
  • SUCCESSFULLY DEPLOYED INTUNE POLICIES ACROSS 220 EMPLOYEES, ENSURING SEAMLESS ONBOARDING AND COMPLIANCE ON MOBILE, MACOS, AND LINUX DEVICES
  • INCREASED OVERALL DEVICE COMPLIANCE BY 30% THROUGH AUTOMATED POLICY DEPLOYMENT AND PROACTIVE MONITORING
  • REDUCED MANUAL INTERVENTION BY 70% BY LEVERAGING AUTOMATION SCRIPTS, WHICH IMPROVED DEPLOYMENT EFFICIENCY AND CONSISTENCY
  • ENHANCED VISIBILITY AND CONTROL OVER DEVICE HEALTH AND COMPLIANCE THROUGH CUSTOM POWERSHELL SCRIPTS, ENABLING QUICKER RESPONSES TO NON-COMPLIANT DEVICES

DEVOPS PRODUCTION SUPPORT ENGINEER - EMR HEALTHCARE PROJECT

VEERSA TECHNOLOGIES INDIA PVT LTD
07.2021 - Current
  • DELIVERED 24/7 PRODUCTION SUPPORT FOR CRITICAL EMR APPLICATIONS, ENSURING UNINTERRUPTED ACCESS TO PATIENT RECORDS AND HEALTHCARE DATA ACROSS MULTIPLE DEPARTMENTS
  • LED THE DESIGN AND OPTIMIZATION OF CI/CD PIPELINES FOR EMR SOFTWARE DEPLOYMENTS, STREAMLINING UPDATES AND MINIMIZING SYSTEM DOWNTIME DURING FEATURE RELEASES AND BUG FIXES
  • IMPLEMENTED AUTOMATED DATA BACKUP AND RECOVERY STRATEGIES FOR EMR DATABASES, SECURING PATIENT RECORDS AGAINST POTENTIAL DATA LOSS WHILE MEETING REGULATORY DATA RETENTION REQUIREMENTS
  • MANAGED CROSS-FUNCTIONAL COORDINATION BETWEEN DEVELOPMENT, SECURITY, AND OPERATIONS TEAMS TO ENSURE THAT ALL EMR ENVIRONMENTS ADHERED TO HEALTHCARE DATA PROTECTION REGULATIONS, SUCH AS HIPAA AND GDPR
  • ENHANCED SYSTEM RELIABILITY THROUGH AUTOMATED INFRASTRUCTURE PROVISIONING USING TERRAFORM AND CLOUDFORMATION, ENSURING THE EMR SYSTEM COULD SCALE DYNAMICALLY TO MEET THE DEMANDS OF INCREASING PATIENT LOADS
  • UTILIZED AWS SERVICES (EC2, S3, RDS, LAMBDA) FOR CLOUD-BASED EMR DEPLOYMENTS, OPTIMIZING RESOURCE UTILIZATION AND ENSURING SECURE STORAGE OF SENSITIVE PATIENT INFORMATION
  • INTEGRATED AZURE INTUNE FOR MANAGING DEVICE COMPLIANCE AND SECURING ENDPOINTS ACCESSING THE EMR SYSTEM, ENSURING THAT ONLY AUTHORIZED DEVICES WERE GRANTED ACCESS
  • CLOUD MIGRATION: SUCCESSFULLY LED THE MIGRATION OF LEGACY ON-PREMISES EMR SYSTEMS TO AWS CLOUD, IMPROVING SYSTEM PERFORMANCE, SCALABILITY, AND RELIABILITY, WHILE REDUCING OPERATIONAL COSTS BY 25%
  • SECURITY ENHANCEMENTS: INTRODUCED AUTOMATED VULNERABILITY ASSESSMENTS AND SECURITY COMPLIANCE CHECKS FOR EMR APPLICATIONS, REDUCING POTENTIAL THREATS AND IMPROVING ADHERENCE TO HEALTHCARE DATA PROTECTION STANDARDS
  • PERFORMANCE OPTIMIZATION: IMPROVED SYSTEM RESPONSE TIMES BY 30% THROUGH PERFORMANCE TUNING OF EMR DATABASES AND IMPLEMENTING OPTIMIZED LOAD BALANCING ACROSS SERVERS
  • COMPLIANCE & AUDITS: STREAMLINED AUDIT PROCESSES BY INTEGRATING MONITORING AND LOGGING TOOLS SUCH AS AWS CLOUDTRAIL AND SPLUNK, ENSURING REAL-TIME TRACKING OF SYSTEM CHANGES AND COMPLIANCE WITH HEALTHCARE REGULATIONS

Digital Marketing Intern

beyond stories.media
06.2020 - 07.2020
  • As an intern, I've gained valuable experience in this company, as it has provided me with a new platform for growth
  • I'm grateful for the opportunity to work with such supportive people and to delve into new technologies, market analysis, SEO marketing, and creating videos and ads tailored for social networking platforms

Education

MBA - INFORMATION TECHNOLOGY

CDAC, NOIDA, GGIPU UNIVERSITY
Noida, India
01.2021

B.Tech - Electronics & communication

MIMIT, Punjab Technical University
01.2018

Skills

  • Fluent Communicator in English and Hindi
  • Editing Proficiency
  • AWS Cloud Services
  • Infrastructure Automation
  • Jenkins Proficiency
  • Container Management
  • AWS CloudWatch Monitoring
  • Scripting Proficiency
  • Microsoft Intune Management
  • Identity Management Expertise

Timeline

DEVOPS ENGINEER

VEERSA TECHNOLOGIES INDIA PVT LTD
07.2021 - Current

INTUNE ENGINEER

VEERSA TECHNOLOGIES INDIA PVT LTD
07.2021 - Current

DEVOPS PRODUCTION SUPPORT ENGINEER - EMR HEALTHCARE PROJECT

VEERSA TECHNOLOGIES INDIA PVT LTD
07.2021 - Current

Digital Marketing Intern

beyond stories.media
06.2020 - 07.2020

MBA - INFORMATION TECHNOLOGY

CDAC, NOIDA, GGIPU UNIVERSITY

B.Tech - Electronics & communication

MIMIT, Punjab Technical University
Pankaj Singh