TALLY ERP 9
Pankaj Singh Bandral
Store Officer
Kathua
Summary
Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Overview
12
12
years of professional experience
Work History
Store Officer
Sonalac Paints & Coatings LLP
Kathua
08.2015 - 05.2023
- Supplied daily support to buyer and assistant buyer.
- Led merchandise selection, pricing, planning and marketing.
- Unloaded arriving product stock and moved to store display areas.
- Rotated manufacturer products.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Answered questions about store policies and addressed customer concerns.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Organized shift meetings to communicate and resolve issues for night operations.
- Conducted inventory analysis to determine optimal stock levels.
Store Supervisor
Satyam TMT Saria
kathua
11.2014 - 07.2015
- Organized shift meetings to communicate and resolve issues for night operations.
- Answered questions about store policies and addressed customer concerns.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Conducted inventory analysis to determine optimal stock levels.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Developed marketing strategies by creating and implementing plans to promote store, attract new customers and increase sales.
- Managed supply chain by ordering products from suppliers, negotiating prices and requiring on-time delivery.
- Implemented loss prevention by preventing losses due to theft or other types of shrinkage.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
- Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Researched issues to obtain appropriate answers to customer inquiries.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Account Clerk
Parasmani Group of College
Kathua
01.2011 - 09.2013
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Educated clients on new products or services to increase customer engagement with brand.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
- Applied mathematical abilities to calculate and check figures in accounting systems.
- Tracked and documented expenses for budgetary purposes.
- Provided clerical support to department, such as filing, copying and restocking supplies.
- Created and distributed invoices and processed incoming payments to keep records accurate and current.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Maintained accounting, budgetary, personnel, cost, purchasing and other records as required.
- Examined documents for accuracy, legality and compliance with pertinent regulations.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Completed bi-weekly payroll for company employees.
- Created account process manuals for facilities management accounts.
- Set up and updated Excel spreadsheets to track financial data.
- Worked with vendors and management to resolve issues quickly.
Education
High School Diploma -
AMAR JYOTI HIGH SCHOOL
Kathua 04.2001 -
Bsc-it -
PUNJAB TECHNICAL UNIVERSITY
Kapurthla 04.2001 -
Master of Computer Applications -
PUNJAB TECHNICAL UNIVERSITY
Kapurthla 04.2001 -
Skills
Stocking
Software
TALLY PRIME
MS WORD
MS EXCEL
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Store Officer
Sonalac Paints & Coatings LLP
08.2015 - 05.2023
Store Supervisor
Satyam TMT Saria
11.2014 - 07.2015
Account Clerk
Parasmani Group of College
01.2011 - 09.2013
High School Diploma -
AMAR JYOTI HIGH SCHOOL
04.2001 -
Bsc-it -
PUNJAB TECHNICAL UNIVERSITY
04.2001 -
Master of Computer Applications -
PUNJAB TECHNICAL UNIVERSITY
04.2001 -
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