Pankaj Srivastava
Lucknow
Summary
To give my hundred percent toward life & career opportunities, and to generate creative response towards challenges as per my ability and competitive skills.
Overview
19
19
years of professional experience
Work History
DME
NAVI FINSERVE
Lucknow
07.2024 - Current
Team Supervisor
INDUSIND BANK (C.C DIVISION)
LUCKNOW
01.2024 - 07.2024
Sr. FOS
Home Credit
Lucknow
03.2015 - 03.2023
- Worked as Sr. Associate: handling the Kanpur road team with 5 field executives. I started as a field associate for collecting EMIs from customers, working on 0-90 bucket cases for daily allocation, with limited time slots. Later, we started working on monthly allocation simultaneously. Along with this, I was responsible for loan and house verifications of new files and approving further to proceed with the loan amount to the customer. My performance was recognized, and I received rewards from the company and our managers as well. Later, as per my performance, I got the promotion and took responsibility for handling the Kanpur road team, as well as taking care of the performance and processes of my team. Roster planning, disputed customers' joint visits, conference calls, depositions, etc.
Team Supervisor
CITI BANK
01.2006 - 02.2015
- Worked as a team leader(customer handling & resolve query (Credit Card Division CITI BANK)
Sales Executive
Chitranshi Marketing
Sales Executive
Automobile
Steno Apprentice
Team Supervisor
Indusind Bank
Education
Intermediate -
U.P. Board
01.2000
High School -
U.P. Board
01.1998
Post Graduation -
Kanpur University
Graduation -
Kanpur University
Modern Office Management and Secretarial -
Polytechnic
SitapurSix Month Diploma -
Computer Application (D.C.A.)
Desktop Publishing -
D.T.P.
Advance Diploma -
Computer Application (A.D.C.A)
Typing - English & Hindi
Skills
- MS Word
- MS Excel
- PowerPoint
- Basic Internet Functions
Languages
- Hindi
- English
Disclaimer
I hereby declare that the above given information are true to the best of my knowledge.
Academic Vignette
- Post Graduation, Kanpur University
- Graduation, Kanpur University
- Intermediate, U.P. Board, 2000
- High School, U.P. Board, 1998
Personal Information
- Father's Name: Shri H.V.D. Srivastava
- Date of Birth: 30-OCT-1982
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Declaration
I hereby declare that all the particulars given in the application are truly complete to the best of my knowledge.
Timeline
DME
NAVI FINSERVE
07.2024 - Current
Team Supervisor
INDUSIND BANK (C.C DIVISION)
01.2024 - 07.2024
Sr. FOS
Home Credit
03.2015 - 03.2023
Team Supervisor
CITI BANK
01.2006 - 02.2015
Sales Executive
Chitranshi Marketing
Sales Executive
Automobile
Steno Apprentice
Team Supervisor
Indusind Bank
Intermediate -
U.P. Board
High School -
U.P. Board
Post Graduation -
Kanpur University
Graduation -
Kanpur University
Modern Office Management and Secretarial -
Polytechnic
Six Month Diploma -
Computer Application (D.C.A.)
Desktop Publishing -
D.T.P.
Advance Diploma -
Computer Application (A.D.C.A)
Typing - English & Hindi
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