Pankaj Thakur
Sales & Marketing Manager
Raipur
Summary
Marketing & Sales Manager Seeking a managerial role on business operations and give efficient and effective solution that would help organization to sustain its competitive advantage and increase the overall productivity. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
10
10
years of professional experience
4
4
Certificates
2
2
Languages
Work History
Key Account Manager
Swiggy
Raipur Chhattisgarh
12.2018 - 03.2023
- Launched both Swiggy Restaurant & Swiggy Stores business in Chhattisghar.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Driving RPO targets for the region across different products: Discounts, CPC,CPV & User Targeting ads.
- Onboarded 850+ Swiggy partner to drive sustainable business growth on online platforms through various Organic/Inorganic growth levers.
- Manage 1.9cr+ GMV portfolio & led onboarding team to on-board new restaurant & drive city parity targets to match competition in the region.
- Successfully retain key accounts restaurants and ensure month-on-month growth, identify levels of improvement on the restaurant delivery process, & tackle operational issue.
- Managed BTL Marketing activities & Sales and brand promotions for several Swiggy campaigns.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Trained teams to optimize service delivery in alignment with individual needs to boost customer satisfaction.
Senior Business Development Manager
Aesthetic Group
Bangalore
11.2015 - 10.2018
- Maintain fruitful relationship with company key clients of different projects to continuously generate business.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Plan and execute marketing campaigns of the different projects (housing schemes) through digital media (in collaboration with agents) and below the line marketing tools.
- Managing field executives as team leader, for successful deal closure & achieving targets.
- Successfully negotiated and closed high-value contracts in 10% increase in annual revenue.
- Coordinate with team of real estate agents and business development executives.
- Supervise daily operations of researching new client acquisition & leads, setting up meetings for pitching and converting leads into business.
Enterprise Account Manager
Value First
Bangalore
02.2013 - 08.2013
- New business development & managing corporate sales portfolio of 15 Lakhs(digital/online)
- Identification and segregation of potential Market Segments
- Market research, competitor's analysis, and operational work, sourcing inventory
- To pitch products and services to the corporate and convert them into clients and generate revenue
- To building relationships with multiple departments of clients and increase their transactions.
- Developed creative solutions to meet individual client needs.
- Collaborated with customers to learn business operations and capitalize on upselling and cross-selling opportunities.
Education
MBA - Marketing Management And Research
IBS Bangalore
Bangalore 07.2011 - 2013.03
Bachelor of Engineering Technology - Information Technology
Rungta College Of Engineering & Technology
Bhilai 08.2006 - 2010.09
Skills
Growth Manager
Additional Information
- PERSONAL PROJECTS , Radical change in farming (10/2018) Awarded as progressive farmer award by Rastriya Chemical fertilizer for peak production of tomato crop with sustainable farming practices. Awarded by Krishi Samridhi group for remarkable contribution for helping farmers to develop new age automatic standalone fertigation system in Natural farming. Successfully managed ways to convert chemical farming practices into natural farming.
Accomplishments
Swiggstar Award JFM'22
- Achieved 250% on quarterly Ads Target & driving city Upsell & RDGMV project with significant impact on city revenue.
Swiggstar -JFM'20 Strive For Excellence
- Achieved 110% target by completing exceptional achievement on scale up & driving the 3 focus charters for MP-CG region with accuracy and efficiency.
Star Performer Award'19
- Achieved Best performer award for exceptional restaurant onboarding & 170% achievement on ads revenue generation.
Certification
Project Management Essentials-Udemy
Timeline
Generative AI learning path- Google Cloud Skills Boost
06-2023
Project Management Essentials-Udemy
05-2020
Leadership: Practical Leadership Skills- Udemy
05-2020
Key Account Manager
Swiggy
12.2018 - 03.2023
The Fundamental of Digital Marketing- Google
10-2018
Senior Business Development Manager
Aesthetic Group
11.2015 - 10.2018
Enterprise Account Manager
Value First
02.2013 - 08.2013
MBA - Marketing Management And Research
IBS Bangalore
07.2011 - 2013.03
Bachelor of Engineering Technology - Information Technology
Rungta College Of Engineering & Technology
08.2006 - 2010.09
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