Pankaj Tiwari
Delhi
Summary
With strong background in optimising workflows and improving operational efficiency, I excel in identifying areas for process improvement. My ability to communicate effectively and collaborate with cross-functional teams ensures streamlined project execution. Skilled in problem-solving and adaptable to changing business environments, I am committed to driving positive change and achieving organisational goals.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Spanish Tutor
The school of foreign languages
Mumbai
04.2018 - 03.2019
- Tutored in-person and online to help students requiring assistance grasp lesson concepts.
- Evaluated student language developments through verbal and written assessments, providing extra support to struggling or underachieving pupils.
- Monitored student progress to facilitate clear communication of development milestones.
- Developed tailored workbooks, presentations, and visual aids to support diverse learning needs.
- Created engaging resources to enhance student learning and align with course objectives.
- Established student capabilities to determine learning programme requirements.
Spanish language translator
Accenture
New Delhi
08.2016 - 07.2018
- Managed simultaneous translation projects, prioritising tasks to meet tight deadlines without compromising quality.
- Translated conversations and documents between two parties in professional situations.
- Researched phraseology and terminology to deliver accurate, authentic translations.
- Proofread and edited translated documents, guaranteeing high accuracy and consistency across texts.
- Collaborated with a team of translators on large projects, effectively managing time to meet tight deadlines.
- Provided customer support in multiple languages, resolving queries and enhancing user satisfaction.
- Quick-thinking professional works in stressful environments completing time-critical information. Processes and transforms information accurately, adapting to client needs.
- Supervised children during activities and play, helping maintain safety and proactively address behavioural problems.
- Managed classroom behaviour by implementing effective strategies, maintaining a respectful and orderly environment.
- Organised classroom spaces and materials to help teacher prepare for lessons.
- Assisted with the administration of standardised tests, ensuring compliance with examination rules and regulations.
- Contributed to the creation of a positive school culture, fostering respect, empathy, and a love for learning among students.
- Offered students one-on-one assistance with class assignments and activities.
- Encouraged student interaction to develop positive learning and socialisation experiences.
Spanish Teacher
Instituto hispania
Mumbai
03.2017 - 05.2018
- Planned, prepared and delivered [Language] classes for students in various age groups.
- Provided constructive feedback on oral and written work, guiding students towards language proficiency.
- Recommended books and resources to enhance students' Spanish learning experience.
- Recorded student development to provide insightful progress reports for tailored support.
- Graded exam papers and identified corrections to enable learning from mistakes.
- Assigned homework to reinforce learning skills and develop good study habits.
- Prepared examination documents to assess student abilities and track progress effectively.
Spanish language trainer
Converges
New Delhi
02.2014 - 02.2016
- Assessed training needs of individuals and organisations and helped set up programs to meet needs.
- Created successful training courses based on evaluation of student needs.
- Designed customised training materials to meet the specific needs of diverse teams within the organisation.
- Coordinated with department heads to identify training needs, aligning programmes with strategic goals to enhance organisational effectiveness.
- Evaluated quality and effectiveness of training programmes through established methods to drive continuous improvement.
- Assessed student progress to respond to additional support needs.
- Reported on learners' progress and predicted course completion timeframes.
- Provided additional materials to enhance training.
- Ensured security of training data and documentation to maintain compliance and safeguard sensitive information.
Spanish language trainer
Ienergizer
New Delhi , India
08.2012 - 02.2014
- Delivered training programmes that met learning objectives within allocated timeframes.
- Developed training courses tailored to student needs based on thorough evaluations.
- Mentored learners to enhance confidence and competence in Spanish language skills.
- Conducted regular assessments to evaluate trainee progress and identified areas requiring further attention.
- Assessed student progress to respond to additional support needs.
- Worked with students in setting and achieving attainable learning goals.
- Coordinated with department heads to identify training needs, aligning programmes with strategic goals.
- Maintained up-to-date knowledge of industry best practices to incorporate into training programmes.
Business Process Leader
Tata service Consultancy
Mumbai
08.2018
- Supported teams during implementations and produced clear instructions outlining changes.
- Oversaw the documentation of all process changes, maintaining a comprehensive knowledge base for future reference.
- Handled complex problems and issues by understanding root causes and implementing solutions.
- Conducted in-depth research and analysis to inform senior management decisions on strategic direction.
- Analysed existing workflows to identify bottlenecks and implemented strategic solutions to optimise productivity.
- Championed a culture of innovation within the organisation, encouraging team members to contribute ideas for process enhancements.
Education
Bachelor of Arts - Political science honours
Central board of secondary education
07-2013
Advance diploma in Spanish - Spanish language experts
University of Delhi
07-2013
Skills
- Spanish language Teacher
- Spanish Tutor
- Spanish language trainer
- Taught it Australian students & United States
- Taught students for DELE preparation B2 level & qualified the examination
Languages
Spanish
English
Hindi
Certification
- Certified in Spanish language
- Diploma in Spanish language
- Advance diploma in Spanish language as C1 level in Spanish.
Custom
6,C2,6,C2,5,C1
Timeline
Business Process Leader
Tata service Consultancy
08.2018
Spanish Tutor
The school of foreign languages
04.2018 - 03.2019
Spanish Teacher
Instituto hispania
03.2017 - 05.2018
Spanish language translator
Accenture
08.2016 - 07.2018
Spanish language trainer
Converges
02.2014 - 02.2016
Spanish language trainer
Ienergizer
08.2012 - 02.2014
Bachelor of Arts - Political science honours
Central board of secondary education
Advance diploma in Spanish - Spanish language experts
University of Delhi