Pankaj Tripathi
Summary
Results-driven Branch Manager with 10+ years in gold loans, retail financing, and team leadership. Proven track record in driving sales growth, managing high-value portfolios, and delivering doorstep banking excellence. Seeking a leadership role to scale operations, mentor high-performing teams, and exceed revenue targets in a dynamic NBFC environment.
Overview
12
12
years of professional experience
Work History
Branch Manager
Capri Global Capital Limited
01.2023 - Current
- Lead team handling, retail sales, marketing, and branch operations
- Manage portfolio performance and ensure compliance with company standards
Gold Loan Manager
Basant India Limited
07.2022 - 12.2022
- Directed sales team and managed end-to-end gold loan operations
- Oversaw portfolio management and customer relationship activities
Sales Manager
Rupeek Fintech Pvt Ltd
06.2020 - 05.2022
- Delivered doorstep gold loan services to customers, including HNI clients
- Managed and mentored team members to achieve sales targets
Senior Relationship Officer
Quess Corp Limited
11.2018 - 05.2020
- Built and maintained client relationships to drive business growth
Relationship Officer
Manappuram Finance Limited
08.2016 - 09.2018
- Attended walk-in customers at branch and pitched gold loan benefits
- Processed loan applications and ensured smooth customer onboarding
CSA (Consumer Durable Loans)
Homecredit India Finance
04.2014 - 03.2016
- Facilitated consumer durable financing through retail dealer partnerships
- Processed loan applications and coordinated with dealers for closures
Education
Bachelor of Business Administration -
Rajiv Gandhi Institute of Management and Technology
Intermediate -
Govt Boys Senior Secondary School
Skills
- Sales
- Team Building
- Problem Solving
- Decision Making
- Portfolio Management
- Customer Relationship Management
- Retail Operations
- Gold Loan Processing
- HNI Client Handling
Languages
English, Hindi
First Language
Timeline
Branch Manager
Capri Global Capital Limited
01.2023 - Current
Gold Loan Manager
Basant India Limited
07.2022 - 12.2022
Sales Manager
Rupeek Fintech Pvt Ltd
06.2020 - 05.2022
Senior Relationship Officer
Quess Corp Limited
11.2018 - 05.2020
Relationship Officer
Manappuram Finance Limited
08.2016 - 09.2018
CSA (Consumer Durable Loans)
Homecredit India Finance
04.2014 - 03.2016
Bachelor of Business Administration -
Rajiv Gandhi Institute of Management and Technology
Intermediate -
Govt Boys Senior Secondary School