PANKAJ YADAV
Gurugram
Summary
Experienced Warehouse Operations Manager with over 13 years of expertise in managing teams and improving operational efficiency, seeking to leverage extensive background in warehouse logistics and team development to drive success and deliver outstanding customer service. Skilled in leading teams of up to 700 associates in inventory control, order fulfillment, and shipping processes.
Overview
14
14
years of professional experience
Work History
Warehouse and Distribution Manager
GLobalbees Brands Pvt. Ltd.
New Delhi
10.2024 - Current
- Manage complete warehouse operations of two processing centers and seven flex locations across India, performing inventory controls of 20,000 SKUs with 85 lac inventory, and keeping quality standards high for audits.
- Coordinated supply chain operations for the distribution of goods across multiple regions, resulting in a 20% increase in customer satisfaction.
- Achieve a 98% order fulfillment rate, minimizing stockouts and backorders. Improved inventory accuracy by 15% through regular audits and data validation.
- Managed cross-departmental collaboration and training that reduced overall operational costs by 8% within the first year.
- Collaborated with cross-functional teams to enhance supply chain processes, and reduce lead times.
Senior Manager- SCM/WH
Electrical Control System
Gurugram
11.2023 - Current
- Oversaw complete warehouse operations of 2.5 lac sq. ft. facility, performing inventory controls of 5000 SKUs and keeping quality standards high for audits.
- Coordinated logistics, ensuring timely delivery and maintaining customer satisfaction levels above 95%.
- Developed packaging standards and reduce cost by 20%, using shredded corrugated boxes as fillers during final product packaging.
- Designed & developed new packing station layout to reduce discrepancies and improve productivity by 30%.
- Negotiated with suppliers to secure better freight rates, saving the company 6 lac annually.
- Overhauled inventory management system, reducing on-hand inventory costs by 20% while ensuring 99% order accuracy across multiple SKUs.
Manager
Lenskart
Gurugram
08.2022 - 10.2023
- Oversaw operations of 1.8 lac sq. ft. warehouse, ensuring a 25% increase in order processing speed while maintaining 99% accuracy in order fulfillment.
- Led a team of 700 employees, successfully handled inventory of 1.5 Cr with over 8000 SKUs.
- Managed cross-departmental collaboration that reduced overall operational costs by 8% within the first year.
- Integrate changes in WMS with tech team, to implement FEFO in CL/Sols.
- Managed replenishment of 2000 retail outlet stores pan India with 99% OTIF.
- Streamlined process flow of JIT orders by TMS removing NVA, achieving a 98% on-time shipping rate.
- Fostered an environment of continuous team engagement and development, leading to a 10% decrease in staff turnover by reducing absenteeism & attrition.
Department Manager
Flipkart
Gurugram
08.2019 - 08.2022
- Taking care end to end operation of Fulfilment Centre and Return Centre, managing on FLO software for E-commerce operations and monitoring quality adherence in real-time operations.
- Managed a team of 250 employees responsible for the packing and dispatching of packages in outbound operations.
- Led a team for meeting all major KPI's within target R2S in 8 hrs, wrong PV-zero, RTO re inventorization- 99.5%, RVP re inventorization- 95% in Returns.
- Designed & developed new process for Orphan Shipments processing and improve productivity by 25%.
- Streamlined reporting processes using WMS, enhancing real-time decision-making capabilities.
- Improved productivity of product verification of footwear's category from 60/hr. To 70/hr. By new table design and improving ergonomics of operators.
- Overall, saving of 7.5 lac per annum.
- Awarded as Kaizen King in 2022 for submitting maximum Kaizen's in North Zone.
Senior Engineer
Asahi India Glass Limited
Bawal
01.2014 - 07.2019
- Company Overview: (AIS Adhesives)
- Spearheading complete Warehouse operations and ensuring timely completion of production targets & customer deliveries.
- Developed and executed a cycle count program to identify and correct inventory disparities.
- Supporting Logistics functions for ensuring availability & delivery of right quality materials/parts at the right time, price & terms with 99% OTIF.
- Played vital role in procuring and commissioning of new refilling line, which increases the throughput by 80%.
- Improved layout and workflow of the warehouse, boosting worker productivity by 20%.
- (AIS Adhesives)
Engineer
S.D Technical Services Ltd.
Gurugram
01.2011 - 01.2014
- Increased production efficiency by 15% by ensuring daily equipment setup and start-up met targets.
- Enhanced Operator efficiency by 10% through developing comprehensive technical and procedure manuals.
- Formulated SOPs for different processes on shop floor and ensured strict adherence to the same.
Education
MBA - Operations Management
Maharishi University of Information Technology
Rohtak07.2016
B.Tech - Mechanical Engineering
Kurukshetra University
Kurukshetra, Haryana06.2010
Skills
- Warehouse Management Systems – WMS
- Kaizen
- Safety Audit
- Process Improvement
- Material handling
- Knowledge Assessment
- Stakeholder management
- People management
- Six Sigma Black Belt
- Inventory control
- Logistics Management
- Team leadership
- Operational Efficiency
- Supply Chain Collaboration
- Fire Safety Audit
Accomplishments
- Kaizen King Award, Received kaizen king award in 2022 in north zone for submitting maximum kaizens at Flipkart.
- Employee of the Year, Received 'Employee of the Year' award for outstanding performance in managing plant/warehouse operations at AIS Adhesives.
- Inventory Accuracy Record, Achieved a record-high inventory accuracy rate of 98% at Lenskart, streamlining inventory management and reducing loss.
- Operational Cost Savings, Initiated process optimizations at Electrical Control Systems, reducing operational costs by 15% in the first year.
- Safety Program Success, Designed and implemented a safety program that led to a 40% reduction in work-related accidents at Lenskart.
Languages
- English, Native
- Hindi, Native
Timeline
Warehouse and Distribution Manager
GLobalbees Brands Pvt. Ltd.
10.2024 - Current
Senior Manager- SCM/WH
Electrical Control System
11.2023 - Current
Manager
Lenskart
08.2022 - 10.2023
Department Manager
Flipkart
08.2019 - 08.2022
Senior Engineer
Asahi India Glass Limited
01.2014 - 07.2019
Engineer
S.D Technical Services Ltd.
01.2011 - 01.2014
MBA - Operations Management
Maharishi University of Information Technology
B.Tech - Mechanical Engineering
Kurukshetra University
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