Pankaj Barua

Work History

MediBuddy (Phasorz Technologies Pvt Ltd)

Remote, India

03.2024 - Current

Sales Operations & Category Management: Oversaw city-level partnerships and streamlined operational workflows, ensuring seamless execution while driving category growth across healthcare services.
Regional Leadership & B2B Excellence: Directed business operations across Eastern India (WB, Odisha, Jharkhand, Bihar, Assam, NE), exceeding 100%+ performance targets and managing 10+ Cr monthly GMV.
Partner Enablement & Channel Management: Built and nurtured strong alliances with hospitals, clinics, and healthcare providers; enabled channel partners with strategic support, driving adoption and long-term engagement.
Strategic Negotiations & Key Accounts: Secured and managed high-value partnerships with healthcare institutions, resolving operational challenges and strengthening key account relationships.
Executive & Stakeholder Engagement: Cultivated strong relationships with CXOs, MDs, and senior executives, enhancing patient experience and ensuring timely closures in accounts receivable.
Revenue & Market Expansion: Spearheaded portfolio expansion, pipeline management, and partner-driven revenue growth through category development and channel collaboration.
Cross-Functional Collaboration: Partnered with Medical Directorate, Category, PR, and Marketing teams to align go-to-market strategies, optimize efficiency, and maximize visibility.

Pristine Care (GHV advanced care Pvt. Ltd)

Dhaka, Bangladesh

06.2023 - 03.2024

Sales Operations & Category Management: Oversaw city-level partnerships and streamlined operational workflows, ensuring seamless execution while driving category growth across healthcare services.
Regional Leadership & B2B Excellence: Directed business operations across Eastern India (WB, Odisha, Jharkhand, Bihar, Assam, NE), exceeding 100%+ performance targets and managing 10+ Cr monthly GMV.
Partner Enablement & Channel Management: Built and nurtured strong alliances with hospitals, clinics, and healthcare providers; enabled channel partners with strategic support, driving adoption and long-term engagement.
Strategic Negotiations & Key Accounts: Secured and managed high-value partnerships with healthcare institutions, resolving operational challenges and strengthening key account relationships.
Executive & Stakeholder Engagement: Cultivated strong relationships with CXOs, MDs, and senior executives, enhancing patient experience and ensuring timely closures in accounts receivable.
Revenue & Market Expansion: Spearheaded portfolio expansion, pipeline management, and partner-driven revenue growth through category development and channel collaboration.
Cross-Functional Collaboration: Partnered with Medical Directorate, Category, PR, and Marketing teams to align go-to-market strategies, optimize efficiency, and maximize visibility.

Pristyn Care

Kolkata, India

02.2022 - 06.2023

Strategic Partnerships & Negotiations: Built and expanded key partnerships with hospitals, clinics, and healthcare institutions, enabling category growth and service expansion in Eastern India.
Key Account & Financial Management: Oversaw accounts receivable/payable and maintained strong stakeholder relationships, ensuring financial compliance and business stability.
Channel Partner & Operational Leadership: Directed day-to-day operations with a focus on channel partner engagement, business process optimization, and achievement of core KPIs.
Growth & Expansion Strategy: Supported corporate growth initiatives by identifying opportunities for regional expansion and aligning strategies with overall business objectives.

The Assam Bengal Navigation Company

, India

08.2018 - 02.2022

Sales & Revenue Growth: Drove cruise package sales through targeted marketing, upselling strategies, and customer engagement, contributing to consistent revenue growth.
Business Development & Partnerships: Built relationships with travel agencies and corporate clients, enabling B2B bookings and expanding distribution channels.
Customer Experience & Retention: Enhanced guest satisfaction through personalized service and loyalty-building initiatives, resulting in repeat business and referrals.
Marketing & Promotional Campaigns: Supported brand visibility by coordinating promotional events, digital campaigns, and cross-selling initiatives with tourism partners.
Operational & Team Leadership: Managed daily tour operations, aligning service excellence with sales objectives while leading cross-functional staff for smooth execution.
Onsite