PANNEERSELVAM S
Namakkal
Summary
Aiming to leverage my skills in problem-solving, communication, and customer service in a challenging environment to contribute to organizational success and personal growth.
Overview
6
6
years of professional experience
Work History
Customer Service Executive
AI AIRPORT SERVICE LIMITED
Chennai
12.2022 - Current
- Executed guest handling, boarding, and arrivals with adherence to regulations.
- Collaborated with management to align with market trends, customer needs essential documentation, and registers.
- Ensured on-time task completion and maintained essential documentation and registers
- Excelled in calming upset customers by providing superior and amiable service.
Call Agent
Tenacious Transformation (P) LTD
08.2018 - 04.2022
- Receiving and rectifying the complaints and data entry
Education
B.E - Mechatronics Engineering
Paavai Engineering College
05.2018
Skills
- Customer Service
- Clear Communications
- Problem Solving
- Team work
- Conflict Resolution
- Up selling
- Time Management
Personal Information
- Title: Customer Service Executive
- Date of Birth: 05/08/97
Awards
- Hit and exceeded sales for the months of October in 2023.
- Got the employee of the month award for September and October
- Solved 80+ tickets in a single day (MINNAGAM TANGENGO)
- Participated in "THE SPOKEN TUTORIAL" in R.V.S College of engineering & technology, Coimbatore.
Languages
- Tamil
- English
- Malayalam
- Telugu
Hobbies and Interests
- Traveling
- Music listing
- Painting
- Photography
- Cycling
- Cooking
Timeline
Customer Service Executive
AI AIRPORT SERVICE LIMITED
12.2022 - Current
Call Agent
Tenacious Transformation (P) LTD
08.2018 - 04.2022
B.E - Mechatronics Engineering
Paavai Engineering College
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