Papia Bhadra Roy

Gurugram,HR

Summary

Empowering professional with strong mentoring, mediation and conflict resolution skills. Adept as training and talent management. Champions Diversity and inclusion to create positive working environments. Dependable HR professional with extensive experience of 4+ years in planning, directing and coordinating HR policies. Skilled in various staff affairs such as onboarding, performance and exits. Excellent problem solver, talented at troubleshooting and remedying staff issues and complaints.

Overview

years of professional experience

Work History

Manager-HR

Plunes Healthcare

01.2025 - Current

Strategic Talent Acquisition & Workforce Planning Spearheaded full-cycle recruitment across business verticals via LinkedIn, Naukri, and Indeed, in close coordination with department heads. Implemented workforce planning aligned with organizational goals and manpower budgeting by department and CTC bands.
Onboarding, Culture & Onboarding Excellence Digitized onboarding and exit workflows, improving process efficiency and documentation accuracy. Enhanced retention through structured induction and culture integration initiatives. Managed complex exit scenarios and full & final settlement formalities with precision.
Performance Management & OKR Implementation Designed and rolled out an OKR-based Performance Management System (PMS) integrated with quarterly reviews and continuous feedback loops. Increased goal alignment and manager engagement across departments.
Policy Development & Change Management Drafted and implemented progressive HR policies including leave, attendance, appraisal cycles, and hybrid work models. Led policy transition during organizational change, including restructuring, while ensuring strong change management communication.
HR Tech & ERP Implementation Led the evaluation and onboarding of ERP system (Zimyojin) alignment with industry practices and business needs. Coordinated with vendors for module configuration (e.g., payroll, travel desk, asset tracking, digital signatures) and negotiated cost-effective solutions.
Employee Experience & Engagement Built a peer feedback and engagement framework that fostered a culture of continuous development. Introduced Employee Self-Service (ESS) features for requisitions, appraisals, and query resolution, enhancing transparency and employee autonomy.
Payroll & Compliance Operations Partnered with the payroll team for monthly processing, pay slip generation (bulk in Excel and individual PDFs), and reconciliation post-processing. Ensured timely salary disbursement and compliance with statutory requirements and audits.
Process Optimization & Workflow Automation Automated key HR workflows including travel requests, requisition approvals, invoice tracking, and asset assignment. Applied policy-based logic (e.g., travel mode restrictions, distance thresholds) and exception handling for approvals.
Asset & Lifecycle Management Implemented a comprehensive asset management system with status tagging (assigned, available, damaged, archived) and multi-asset tracking to support efficient audits and reconciliation processes.
Compliance & Audit Collaboration Acted as liaison with cross-functional teams to ensure HR process readiness for internal and external audits. Improved background verification (BGV) protocols through vendor coordination and stricter compliance frameworks.

HR Partner

YASH Technologies

01.2021 - 01.2025

Assisted in Employee life cycle management (Onboarding, documentation checking, coordinating with talent management team
Handling Day one orientation, walkthrough of the portal along with mandatory policies, taking care of full day induction and Lateral and trainees hire, coordinating with presenters.
Worked on Performance management and appraisal discussions.
Worked on LMS reports, employee grievance, succession planning.
Handling on floor CSR events, fun Friday events as well as virtual employee engagement activities.
Worked along with senior management to work on HR procedures, create group benefit database, administrating benefits
Overseeing disciplinary action and managing conflicts and updating connects on SAP Success factor portal.
Resolving conflicts between employees and insurance carriers coordinated with cross team members wellness and concerns.
Maintaining data on a shared basis for important incidents & events (ATR Legal cases, fake candidatures, exit record and retention data.
Identified fake candidatures and BGV red cases.
Worked on projects for revamping welcome kit for new joiners and enhancing the celebration mailers for employees, exit data reports, attrition reports and overall online presence of organization branding.
Initiated the employee evaluation process and recommended policy changes to propel staff progress toward desired readiness goals.
Help solve conflicts, disputes and concerns, offering practical and smart solutions.
Handling PF queries, involuntary cases, F&F process, PIP closures and half yearly review.
Organized orientations, events and activities for employees to deliver objectives of organization.
Organizing quarterly R&R ceremony for business groups.

Education

Post Graduation Diploma in Management - HR & Business Analytics

Bharatiya Vidya Bhavan Usha & Lakshmi Mittal Institute of Management

01.2021

Bachelor of Business Administration - undefined

Gauhati University

01.2019

Skills

Workplace conflict resolution
Grievance management
Exits & retention management
Career progression assistance
SAP Success factor Hand base knowledge
Benefit Administration
Onboarding

MS Office (word, excel, power-point)
Service Now
Zimyo HRMS
R&R
PMS
Client Timesheet Management
Manage engine

Accomplishments

GPTW Survey Completion Achieved employee survey responses target of 100% twice, demonstrating my commitment to for my tagged associates.
Certification and Awards Skillsoft certification in SHRM
Awarded as Rising Roorike for being an Active member

STRENGTHS

COLLABORATIONS Worked closely with cross-functional teams to drive project success, leading to team productivity.
BUSINESS RELATIONS Established strong relationships with AM team and business to get pulse for employee branding, leadership involvement and training alignment.

Timeline