PAPPU SAIKIA
Store Manager
Guwahati
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
11
11
years of professional experience
3
3
Languages
Work History
Store Manager
Jdds Supermarket
10.2025 - 12.2025
- Managed procurement, order processing, and supplier payments.
- Executed effective merchandising, seasonal promotions, and visual displays.
- Handled customer complaints and improved service delivery for enhanced satisfaction.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Store Manager
Smart Pick
10.2020 - 09.2025
- Directed complete store operations, ensuring seamless workflow and excellent customer service.
- Designed and implemented dynamic sales strategies that boosted revenue and market share.
- Recruited, trained, and mentored staff, fostering a high-performance culture.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Beauty Specialist Cum Store In-Charge
ColorBar Cosmetics
03.2018 - 08.2020
- Spearheaded promotional campaigns and customer outreach to drive sales.
- Oversaw retail operations, staff recruitment, and training programs.
- Maintained compliance with brand standards and operational policies.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Increased sales through effective product demonstrations and sharing expert knowledge on skincare routines.
- Built strong relationships with clients through attentive listening skills and genuine interest in their beauty goals.
Store In-Charge
DailyBazaar
03.2015 - 12.2017
- Coordinated POS systems, merchandising layouts, and inventory management.
- Supported marketing initiatives and conducted sales performance analysis.
- Improved team productivity through targeted coaching and training.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Resolved problems, improved operations and provided exceptional service.
Education
Bachelor of Arts -
G.h.s.s
Skills
Sales Strategy & Revenue Growth
Team Leadership & Staff Training
Customer Relationship Management (CRM)
Market Research & Sales Forecasting
Vendor & Supplier Negotiation
Employee training
Store operations
Staff management
Store displays
Timeline
Store Manager
Jdds Supermarket
10.2025 - 12.2025
Store Manager
Smart Pick
10.2020 - 09.2025
Beauty Specialist Cum Store In-Charge
ColorBar Cosmetics
03.2018 - 08.2020
Store In-Charge
DailyBazaar
03.2015 - 12.2017
Bachelor of Arts -
G.h.s.s
Additional Information - Hobbies
- Reading
- Movies
- Adventure Activities
- Music
Personal Information
- Date of Birth: 14 Oct 1989
- Father's Name: Lt. Madhab Saikia
- Mother's Name: Hema Saikia
- Gender: Male
- Nationality: Indian
- Religion: Hinduism
- Permanent Address: North Lakhimpur,Assam