Pappu Kumar Sharma

• Shift Engineer Infra Utility, Monitoring JIO Network PAN India Through IP Access, TT Report, Node Down Report, Interface Down, Pan India Report, Live Alarm Monitoring And Resolve, TT creation on Field Level Access And Coordinate With Field Team and Resolution.L2 Switch and CSS devices from fiber fault troubleshooting. Utility and IP health point of view, correction of network and minimize the risk of outage which occurs from fiber, IP and utility fault.
• Improved customer satisfaction by addressing and resolving complaints promptly.

• Implementation and maintenance, monitoring networks, customer interaction (ongc Mumbai), report Making of outage, down and up time. Availability of MW link. Offshore link maintenance quarterly. Making pm report based on activity. Fault management.
• Inspected changes before client performed user acceptance testing.
• Created statistical reporting policies and procedures currently serving as optimal performance benchmarks.

• Expertise in CERAGON Equipment IP20C 13GHz for RJIL Projects (Normal, XPIC, 4+0 & 4*4 Commissioning & Configurations &
• Testing of ODU) and IP10G, IP20S, IP20G,IP20N, IP20C 15GHz ODU & IDU used for BHARTI AIRTEL Projects. Excellent in SAMSUNG ENB equipment’s RRH, GSM Antennas, CDU & RDU for RJIL Projects.
• Ericsson and NOKIA MW/BTS related all activity, UBR Wi-Fi & Small Cell Commission & Configurations. FATP, LOS Survey CoOrdination & Report making. Knowledge in monitor microwave server tools
• Net Master/ Citrix/ IP-20C Server. I&C of CISCO, Ciena & E1 Krone Punching. Expertise in supporting XPI/RSL value
• rectification remotely. Switching Application, Rectifier, Battery Bank, SMPS, Power Transmission line. Expertise in alarm monitoring of MW links & gives necessary support to field team to rectify them. Warehouse Store Keeping management ( MRN & Deployment)

eNB Part: Controlling and coordinating teams for eNB installation. Check RFI Survey of eNB. eNB installation and commissioning of

Samsung eNB. All Typeof Alarm Rectification and troubleshooting of Alarm. Microwave Antenna I&C.

• Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.

• Integration of Ceragon Microwave ODU. Microwave Installation & Commissioning (IP20C, IP20N 1RU, 2RU/G/GX) Microwave Links, alarm checking and fault finding. Installation of antenna and RRH (Huawei).
• Identified technical risks within managed projects.
• Evaluated change order requests in response to out-of-scope work activities.