PAPU MONI BARUAH
KAMRUP (M),ASSAM
Summary
Results-driven Retail Sales Leader achieved significant sales growth through strategic planning and effective team collaboration. Managed inventory and enhanced customer service, demonstrating adaptability in fast-paced environments. Focused on building cohesive teams to consistently meet and exceed sales targets.
Overview
1
1
Language
12
12
years of professional experience
Work History
Senior Retail Sales Manager
Bata India Ltd.
05.2018 - Current
- Collaborated closely with marketing teams to develop promotional campaigns that increased foot traffic and boosted overall sales results.
- Implemented visual merchandising standards that enhanced product presentation and drove sales growth.
- Delivered compelling product presentations that educated customers about unique features while demonstrating their practical applications in everyday life situations.
- Oversaw the recruitment, hiring, and training of new employees to ensure a skilled and motivated workforce.
- Enhanced customer loyalty by implementing targeted loyalty programs that incentivized repeat business and generated positive word-of-mouth referrals.
- Increased sales revenue by implementing effective sales strategies and training programs for retail staff.
- Streamlined operations by implementing efficient processes that reduced labor costs while maintaining high-quality service standards.
- Conducted regular performance evaluations for staff members, providing constructive feedback to support professional development.
- Analyzed sales data to identify trends and opportunities for improvement in both individual and team performance.
- Leveraged detailed knowledge of industry trends to make informed decisions regarding merchandise assortment planning.
- Managed inventory effectively, reducing shrinkage and ensuring optimal stock levels at all times.
- Played a critical role in store expansions, contributing to the successful launch of multiple new locations.
- Mentored junior managers as they transitioned into leadership roles within the organization, fostering a supportive environment conducive to learning and growth.
- Drove consistent achievement of monthly targets through effective goal-setting, communication, and motivational techniques for retail staff members.
- Established a culture of accountability within the workforce, fostering an atmosphere where employees took ownership for their performance and were dedicated to achieving exceptional results.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Sales Promoter
BATA INDIA LTD.
01.2014 - 05.2018
- Advanced to Senior Store Manager after initially being appointed as Store Manager at Dimapur COCO store on May 23, 2018.
Education
Tourism Diploma Certificate - Tourism And Travel Management
INDIAN INSTITUTE OF TOURISM AND TRAVEL MANAGEMENT (Ministry of Tourism), Gwalior (M.P).
Gwalior, India 04.2001 -
Bachelor of Arts - History
Dhing College, Guwahati University
Assam 04.2001 -
PG DIPLOMA - Computer Application
EPITOME, Institute For Vocational & Professional Studies
Assam 04.2001 -
H.S. - (A.H.S.E.C.)
Dhing K B H S School
ASSAM01-2009
H.S.L.C. - (S.E.B.A.)
Dhing K B H S School
ASSAM01-2007
MBA - Sales And Marketing
Amity University
Noida 04.2001 -
Skills
Store operations management
Retail KPI management
Sales forecasting
Inventory and merchandise planning
Store compliance management
Shrinkage reduction strategies
Team development
Customer Service
Interests
Playing Cricket, listening songs & travelling
Timeline
Senior Retail Sales Manager
Bata India Ltd.
05.2018 - Current
Sales Promoter
BATA INDIA LTD.
01.2014 - 05.2018
Tourism Diploma Certificate - Tourism And Travel Management
INDIAN INSTITUTE OF TOURISM AND TRAVEL MANAGEMENT (Ministry of Tourism), Gwalior (M.P).
04.2001 -
Bachelor of Arts - History
Dhing College, Guwahati University
04.2001 -
PG DIPLOMA - Computer Application
EPITOME, Institute For Vocational & Professional Studies
04.2001 -
MBA - Sales And Marketing
Amity University
04.2001 -
H.S. - (A.H.S.E.C.)
Dhing K B H S School
H.S.L.C. - (S.E.B.A.)
Dhing K B H S School
DECLARATION:-
I hereby declare that the above information’s given my one is true to the best of my knowledge and belief. Date: 2025-10-29 Place: Dimapur
PERSONAL INFORMATION:-
- Father’s Name : Ramani Baruah
- Address : Village: Ratna Nagar P.O.: Dhing, PIN- 782123 Dist.: Nagaon State: Assam