Parag Birje
Bhaynder
Summary
To Develop myself as a valuable team member contributing quality ideas and work and apply my skills in management where there is an ample of scope for both individual and organization growth.
Overview
14
14
years of professional experience
Work History
RC (Reginal champ, Team lead)
Wipro
01.2018 - Current
- Handling complete dell field services including Desktop support and Enterprise Support.
- Supporting them for technical issues and routine issues
- SELF ASSESSMENT Training For Engineers
- Engineer Management
- First Level Technical support
- Employee Management
- Client Management
- Preparing daily reports for business analyst
Server & Storage L2 Engineer
Wipro
01.2014 - 01.2018
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Performed root cause analysis of reported issues to enact corrections.
- Working as Dell Server Storage support L2 Engineer having exposure of all kind of hardware troubleshooting and problem resolution.
- Configuring management network on server, storages and networking devices.
- Configuring various RAID levels.
- Worked experience on Rack,Tower and Blade Servers.
- Knowledge on OS deployment and basic troubleshooting. (Windows server,)
- All Kind of Dell Storages.
Teacher Trainer
Pratham InfoTech
05.2010 - 06.2013
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Provided assistance to faculty and staff by teaching classes, conducting orientation programs and issuing transcripts.
Hardware Engineer
Comtech Computers
06.2009 - 12.2009
- Worked As Desktop & laptop Support Engineer.
Education
Bachelor of Accountancy -
LSP College, Mumbai University
Ratnagiri03.2012
H.S.C -
Swami Swarupanand Kanista Mahavidyalaya
03.2009
High School Diploma -
Vishweshwar Vidya Mandir High School
05.2007
Skills
- Employee Management
- Client Management
- Troubleshooting
- Team Building
- Recordkeeping
Hobbies And Interests
Playing Chess, Listening Music, Weightlifting
Additional Qualification
- MS-CIT from Manisha IT Centre
- Diploma in Software Technology from Ratnagiri School of Management
- Office Automation from Pratham InfoTech
- Basic Hardware from Ratnagiri School of Management
- Tally 9.0ERP Version from Ratnagiri School of Management
- DTP master with school of management
Self Assessment
- Ability to work well, both as an individual & in team environment
- Good team player with effective organizational & good communication skills
- Strong Desire to learn & work on new projects
Personal Information
- Gender: Male
- Marital Status: Single
- Date of Birth: 04/25/91
Timeline
RC (Reginal champ, Team lead)
Wipro
01.2018 - Current
Server & Storage L2 Engineer
Wipro
01.2014 - 01.2018
Teacher Trainer
Pratham InfoTech
05.2010 - 06.2013
Hardware Engineer
Comtech Computers
06.2009 - 12.2009
Bachelor of Accountancy -
LSP College, Mumbai University
H.S.C -
Swami Swarupanand Kanista Mahavidyalaya
High School Diploma -
Vishweshwar Vidya Mandir High School
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