PARAG CHANNE

Program Manager (Dec 2022 – Present | Pune)

• Own estimation, budgeting, contracting, governance, and release planning for enterprise-scale digital programs.
• Direct onshore–offshore delivery involving technical teams, architects, and cross-functional stakeholders.
• Lead SharePoint and Microsoft Teams migration initiatives, improving communication and collaboration across business functions.
• Build transparent executive reporting frameworks covering risks, dependencies, schedule progress, and delivery KPIs.
• Oversee modernization and AWS migration projects for a major global pharmaceutical client.

Agile Project Manager (Oct 2021 – Nov 2022 | Pune)

• Managed Scrum-based delivery and Agile maturity for distributed technology teams.
• Aligned project delivery to business roadmaps while facilitating continuous improvement.
• Conducted Agile ceremonies, backlog grooming, sprint planning, retrospectives, and performance reporting.

Automation Deployment Manager (Jan 2019 – Sep 2021 | Pune)

• Led deployment and adoption of enterprise cognitive automation solutions across multiple client environments.
• Partnered with product engineering teams to execute DevOps-based production deployments.
• Defined delivery milestones aligned to KPIs, business goals, and automation adoption outcomes.

Service Delivery Manager (May 2017 – Jan 2019 | Pune)

• Managed end-to-end implementation of the ServiceNow ITSM platform for a major European manufacturing and logistics company.
• Ensured coordinated execution across cross-functional technical teams, tool owners, and service stakeholders.

Project / Portfolio Manager (May 2014 – May 2017 | Miami, FL, USA)

• Managed a USD 10+ million IT portfolio covering budgeting, forecasting, staffing, delivery governance, and performance tracking while operating onshore in Miami, FL.
• Acted as the primary point of contact for five customer-side Program Managers, handling new business opportunities, resource requirement planning, delivery alignment, and issue escalation.

Project Manager (Oct 2010 – Apr 2014 | Pune)

• Led development and enhancements for a mission-critical core banking payments engine.
• Managed end-to-end project lifecycle including scope, change, resource management, and delivery timelines using MS Project.
• Served as a hands-on contributor in mainframe technology aspects.
• A 15-year growth journey starting from Project Management responsibilities and progressing to Program Leadership, Delivery Ownership, and multi-account technology modernization.

• Managed a 6-member team, providing hands-on technical leadership across mainframe (MF) modules for high-availability financial systems.
• Led development and enhancement of a mainframe-based 401K tracking platform for a major US investment bank, ensuring robust, compliant, and secure system performance.
• Delivered complex retirement plan enhancements, overseeing development, deployment, and production support in a high-stakes, regulated environment.
• Ensured code quality and stability through proactive reviews, technical guidance, and implementation of development best practices.

• Managed end-to-end execution of Claims batch cycles while leading requirements analysis, design updates, new module development, peer reviews, cross-team collaboration, and quality improvements through defect tracking and checklist refinement.