PARAG DATTATRAYA GAWADE
Pune
Summary
Experienced Splunk Admin and IT Analyst with over 9 years of expertise in infrastructure monitoring and support. Proficient in managing Splunk environments, developing dashboards and alerts, onboarding data, and integrating with tools such as ServiceNow . Collaborative team player with practical knowledge of IT operations and system monitoring.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Splunk Administrator / IT Analyst
Moneygram
01.2023 - Current
- - Manage and support Splunk Enterprise setup in a production environment.
- - Build custom dashboards, alerts, and reports using SPL.
- - Onboard data from different servers and applications using Universal Forwarder (UF) and Heavy Forwarder (HF).
- - Use KV Store and lookup tables to enhance search and reporting.
- - Integrated ServiceNow with Splunk to trigger automatic alerts and tickets.
- - Work with IT, application, and business teams for monitoring and issue resolution.
GOC Monitoring Engineer
Nuance India Ltd.
01.2018 - 12.2022
- - 24x7 monitoring of servers and network devices using SolarWinds, WhatsUp Gold.
- - Managed tickets using Footprints and Remedy Force.
- - Escalated issues, analyzed logs, and ensured timely resolution of incidents.
- - Created custom alerts and views for system/network monitoring.
- - Supported Windows/Linux systems, checked disk space, memory, CPU usage.
Technical Support Engineer
TCS (TATA Sky Project)
01.2016 - 01.2018
- - Physical and remote monitoring of datacenter devices.
- - Installed and configured Cisco routers (1900, 2900, 3900).
- - Helped L2/L3 teams with logs and basic troubleshooting.
- - Managed VLANs and basic network configurations.
Education
B.E. - Electronics & Telecommunication
University of Pune
Diploma - E&TC
CWIT Pune
SSC & HSC - undefined
Maharashtra State Board
Skills
- Splunk administration
- Performance monitoring dashboards
- Data onboarding processes
- KV Store, Lookup Tables
- Integration with ServiceNow
- Proficient in LogicMonitor and SolarWinds
- Ticketing Tools: ServiceNow, Remedy
- Windows, Linux, Networking (CCNA)
- AWS: EC2, S3, CloudWatch, IAM
- ITIL Processes (Incident, Change)
Certification
- CCNA – Cisco Certified Network Associate
- ITIL Foundation – Basic ITSM Knowledge
Strengths
- - Strong hands-on experience with Splunk and monitoring tools
- - Quick learner and good in solving technical issues
- - Effective communication and coordination with cross-functional teams
- - Good understanding of IT operations, servers, and cloud basics
Timeline
Splunk Administrator / IT Analyst
Moneygram
01.2023 - Current
GOC Monitoring Engineer
Nuance India Ltd.
01.2018 - 12.2022
Technical Support Engineer
TCS (TATA Sky Project)
01.2016 - 01.2018
Diploma - E&TC
CWIT Pune
SSC & HSC - undefined
Maharashtra State Board
B.E. - Electronics & Telecommunication
University of Pune
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