Affable Solutions Consultant with 9+ years of experience helping companies connect customers with ideal solutions. Dedicated to taking ownership of full customer lifecycle .Consistently evangelizes for high-quality products and exceptional services. Keen to form strong, lasting business relationships between clients and providers.
Awarded Shining Star of the year (2018-19) at Zycus for demonstrating exemplary customer handling skills
1. Consulting the clients to help them provide solution to manage their contracts using the SirionOne CLM tool.
2. Leading and Managing the Projects.
3. Preparing Project Scope, Project Plan, timelines, setting Milestones to achieve the finalized goals and deliverable in collaboration with project team and stakeholders.
4. Identifying and Managing Project dependencies, critical paths, Stakeholders and Team.
5. SPOC for client stakeholder and delivery team.
6. Schedule the Workshops meetings for Design discussion of CLM tool.
7. Schedule the discussions for Legacy Migration and Integration.
8. Requirement Gathering, Gap Analysis and prioritizing the Gap deliverable.
9. Log the new requirements on Jira tool.
10. Preparing user stories use cases, Flow chart and writing system requirement specifications.
11. Proactively manage changes in project scope, identify potential risks, and devise contingency plans and Risk Management.
12. UAT preparation, UAT sign-off, project Go-live preparation.
13. Tracking project milestones and deliverable.
Information gathering