Parag Verma
Faridabad
Summary
Dynamic Inside Sales Coordinator with proven expertise at Jeena & Co. in enhancing customer satisfaction and driving sales growth. Skilled in pricing negotiation and customer relationship building, I excel at delivering tailored solutions and fostering teamwork to achieve business objectives. Committed to optimizing service delivery and ensuring client success.
Overview
6
6
years of professional experience
Work History
Inside Sales Coordinator
Jeena & Co.
Gurgaon
06.2024 - Current
- Managed daily communication with clients to ensure timely order processing.
- Analyzed customer feedback to identify areas of improvement in service delivery.
- Answered customers' questions about products, prices, and availability.
- Followed up with customer to identify and resolve service, account, or technical issues and maintain satisfaction.
- Calculated production, delivery, and installation costs to provide customers with accurate quotes.
- Contacted new and existing customers to discuss how specific products can meet individual needs.
- Assisted in preparing quotations for customers based on their requirements.
- Contacted new and existing customers to discuss product and service solutions.
- Contacted current and potential clients to promote, upsell, and cross-sell products and services.
- Supported sales team members to drive growth and development.
Pricing and Customer service Executive
ALONSO LOGISTICS INDIA PVT. LTD.
NEW DELHI
09.2021 - 05.2024
- Procuring rate from counterparts, IATA's & Local vendors of Air (Export & import) & ocean (import) queries.
- Served as the liaison between customers, management and sales team.
- Execution of Ocean Import and Air (Export & Import) shipments.
- Organize shipments with Branch offices, suppliers and customers.
- Shipment tracking and updating the customers on timely basis.
- Co-ordination with overseas counterpart.
SITE ENGINEER ( CIVIL)
M/S SWADESHI CIVIL INFRASTRUCTURE PVT. LTD.
07.2019 - 11.2020
- Planning and execution of construction activities.
- To ensure the desired quality level of work done as per specification.
- Co-ordination with client and contractor regarding progress of work.
Education
MBA - Logistics And Supply Chain Management
IGNOU
New DelhiB.TECH - CIVIL ENGINEERING
Ch. Devi Lal state Institute of Engineering & Technology
Sirsa07.2019
DIPLOMA - CIVIL ENGINEERING
Govt. Polytechnic Sirsa
Sirsa07.2016
INTERMEDIATE -
ST JOHNS'S SCHOOL
Faridabad01.2013
HIGH SCHOOL -
ST. ALBANS SCHOOL
Faridabad01.2011
Skills
- MS Excel
- MS Word
- Sales coordination
- Customer relationship building
- Pricing negotiation
- Follow up on consistency
- Leadership
- Teamwork management skills
Hobbies and Interests
- TRAVEL
- SPORTS
- GEOPOLITICS
Personal Information
Date of Birth: 06/29/95
Languages
- HINDI
- ENGLISH, Full Professional Proficiency
- HINDI, Full Professional Proficiency
Timeline
Inside Sales Coordinator
Jeena & Co.
06.2024 - Current
Pricing and Customer service Executive
ALONSO LOGISTICS INDIA PVT. LTD.
09.2021 - 05.2024
SITE ENGINEER ( CIVIL)
M/S SWADESHI CIVIL INFRASTRUCTURE PVT. LTD.
07.2019 - 11.2020
MBA - Logistics And Supply Chain Management
IGNOU
B.TECH - CIVIL ENGINEERING
Ch. Devi Lal state Institute of Engineering & Technology
DIPLOMA - CIVIL ENGINEERING
Govt. Polytechnic Sirsa
INTERMEDIATE -
ST JOHNS'S SCHOOL
HIGH SCHOOL -
ST. ALBANS SCHOOL