To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction, self-development and help me achieving Personal as well as organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Relationship Manager Affluent (Wealth & Trade)
ICICI Bank
04.2024 - 05.2025
Management of Trade High Value customers SME customers for their Business Banking Requirements.
Conducting due diligence on customer transaction to cater various AML and Regulatory requirements.
Complete life-cycle management of the customer acquisition, on-boarding, portfolio, activation and attrition management.
Focus on business development across liabilities, assets & fee to sustain and achieve growth in relationship value, revenues & improved client stickiness.
Ensuring client contactability at all time through updation of latest contactdetails in all necessary systems. Regular contact with all mapped clients.
Ability to manage relationships to improve relationship value of existing clients.
Aptitude towards delivering high quality customer service with good organisational and interpersonal skills.
Relationship Manager Forex
ICICI BANK LTD
07.2020 - 03.2024
Working as a Relationship Manager Forex for Jubilee Hills & Banjara Hills Region.
Handeled 16 branches for Outward & Inward Remittances and Forex card transactions.
Closely working with HNI, Private banking & NRI clients.
Weekly review with branch RM for assigned leads and continuously working towards upscaling business.
Handling different types of Outward Remittances (NRO & NRE Repatriation, Purchase of Shares in Abroad, Investment in Equity, Education fee payments, Maintenance of Close relatives, Payment for purchase of property in Abroad).
Helping branch people with suitable documents for various types of transactions and processing transaction.
Taking care of Forex product activation for all employees of 16 branches.
Acquisition of new Trade Finance and Forex clients and enhancement of Forex business.
Conducting due diligence on customer transaction to cater various AML and Regulatory requirements.
Relationship Manager PB
ICICI BANK LTD
05.2019 - 06.2020
Working as a Relationship Manager handling portfolio of 18cr taking care of all services and sales. Acquiring new customers.
Service Delivery Manager
INDUSIND BANK
08.2017 - 03.2019
New customer acquisition
Taking care of all branch banking operations
Supervise cash and non-cash transactions
Interacting with customers and advising them suitable investment Products
According to customer’s investment need
Taking care of all products promotion and their documentation
Resolving queries in specified TAT, escalating when necessary
Responsible for achieving sales targets and all operational targets set by the bank
Contributes to team effort by accomplishing related results as needed
Education
Post Graduate Diploma - Marketing & Finance
Siva Sivani Institute of Management
05-2017
B.COM (ACCOUNTS HONS) -
Karim City College
Jamshedpur
06-2015
Intermediate -
Karim City College
Jamshedpur
05-2012
S.S.C -
Kendriya Vidalaya School
Muzaffarpur
05-2010
Skills
Communication Skills
Negotiation Skills
Dedicated and Passionate
Leadership Skills
People Management Skills
Analytical Skills
MS Office in Technical Skills
Certification
Certified AMFI mutual fund Advisor.
Certified IRDA insurance advisor.
Worked in Vodafone as an Intern for M-PESA (Hyderabad).
Internship with TATA HITACHI LTD (Jamshedpur) as a marketing analyst.
Awards
Achieving monthly targets, Awarded as a Zone topper in Forex fee Income in AP&T in academic year (2020-2021), Qualified every months for RBH & ZH Club for MERC criteria, Awarded for Achieving 146% H2 target for academic year 2022-2023, Had a chance to visit Goa for qualifying event, Promoted form Deputy Manager Grade 1 to Deputy Manager Grade 2, Promoted form Deputy Manager Grade 2 to Manager Grade 1, Awarded Pan India 2nd topper in achieving Forex Revenue in academic year 2021-2022
Got certifications and appreciations from Zonal head and Regional Head for excellent service and achieving sales targets.
Languages
English, Hindi
DECLARATION
I hereby declare that the above-written particulars are true to the best of my knowledge and personal belief. Parak Parasher
Mortgage Relationship Manager at ICICI Securities Ltd (Transferred to ICICI Bank Ltd.))Mortgage Relationship Manager at ICICI Securities Ltd (Transferred to ICICI Bank Ltd.))