Paramveer Kashyap
Faridkot
Summary
With over 5 years of experience leading operations and driving revenue growth, I am skilled in business development. Throughout my career, I have worked closely with C-level executives across various industries, enhancing their experiences and achieving outstanding results. My expertise lies in client acquisition and contract negotiation, and I excel in interpersonal communication, relationship-building, and team leadership. Taking a proactive and results-driven approach, I consistently meet sales and revenue objectives, demonstrating a strong track record of accomplishment.
Overview
8
8
years of professional experience
Work History
Business Development Digital Media team
PulleyAscent Asia Pte Ltd ( Adobe)
04.2023 - 11.2024
- Company Overview: Working with Adobe in Digital Media team to accelerate sales of their software's like Digital Sign Platform, Document Cloud, Doc APIs & creative Cloud
- Reached out to potential customers via telephone, email, LinkedIn Sales Navigator
- Working with Adobe in Digital Media team to accelerate sales of their software's like Digital Sign Platform, Document Cloud, Doc APIs & creative Cloud
- Working with Adobe in Digital Media team to accelerate sales of their software's like Digital Sign Platform, Document Cloud, Doc APIs & creative Cloud
Business Development Manager
Nityo Infotech Corp
10.2021 - 04.2023
- Negotiated and closed long-term agreements with new clients in assigned territory
- Reached out to potential customers via telephone, email, LinkedIn Sales Navigator
- Established relationships with key decision-makers within customer's organization to promote growth and retention
- Generated new business with marketing initiatives and strategic plans
- Worked on Marketing Qualified Lead (MQL) & Sales Qualified Lead (SQL)
- Performed client research and identified opportunities for account growth, account penetration and market expansion
- Managed accounts to retain existing relationships and grow share of business
- Negotiated and closed long-term agreements with new clients in assigned territory
- Used Platforms like ZoomInfo, LinkedIn Sales Navigator, Seamless.ai, Salesforce, Istrives etc
Senior Sales Associate
Telus International
08.2018 - 07.2021
- Company Overview: (Personiv Contact Center)
- Met or exceeded sales objectives on consistent basis to drive company growth
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues
- Trained, coached, and mentored new sales associates for maximum performance
- Generated sales leads and cold called potential customers
- Provided exceptional customer service to foster client loyalty and satisfaction
- Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers
- Managed over 150 calls per day in the Outbound Calling
- (Personiv Contact Center)
Customer Service Executive
Teleperformance India Private Limited
09.2016 - 11.2017
- Employed comprehensive benchmarks to establish and monitor customer service standards
- Resolved customer billing errors by researching issues in system, asking open-ended questions, and determining root causes of problems
- Escalated critical customer issues to supervisor immediately to avoid lost revenue and canceled policies
- Delivered exceptional training and hands-on motivation to team members to enhance customer satisfaction
- Updated account information to maintain customer records
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Provided information and policies to customers upon inquiry and answered questions via phone, email, or online chat
Education
BBA - Management And Commerce
IEC University
08.2018
High School -
Dasmesh Public School
05.2013
Metric -
Dasmesh Public School
Faridkot, Punjab05.2011
Skills
- Sales expertise
- Customer Engagement
- Pipeline Management
- Time Management
- Networking strength
- Telephone and email etiquette
- Relationship building and rapport
- Target market identification
- Data-driven decision making
- Key account management
- Revenue generation
Languages
English
Hindi
Software
LinkedIn Sales Navigator - Advanced
Salesforce - Advanced
ZoomInfo - Advanced
Seamless.ai - Advanced
Timeline
Business Development Digital Media team
PulleyAscent Asia Pte Ltd ( Adobe)
04.2023 - 11.2024
Business Development Manager
Nityo Infotech Corp
10.2021 - 04.2023
Senior Sales Associate
Telus International
08.2018 - 07.2021
Customer Service Executive
Teleperformance India Private Limited
09.2016 - 11.2017
High School -
Dasmesh Public School
Metric -
Dasmesh Public School
BBA - Management And Commerce
IEC University
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