PARAMVEER SINGH
New Delhi
Summary
Experienced Network Consultant with a robust background in deploying and managing SD-WAN solutions, including Versa SD-WAN and Cisco ACI. Demonstrated expertise in advanced routing protocols such as BGP, OSPF, and EIGRP, as well as virtualisation technologies like VMware ESXi and vSphere. Proven track record in troubleshooting complex network issues for enterprise customers, managing global LAN and WAN topologies, and ensuring data integrity and security. Adept at providing third-level technical support for various Cisco platforms, including ASR9K and NCS 5500 series routers. Committed to leveraging technical skills to drive organisational growth while continuously advancing professional capabilities.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Network Consultant (TAC)
Colt Technology Services India Pvt Ltd
01.2018 - Current
- Versa SD-WAN deployment and configuration experience in installing, configuring, and managing Versa SD-WAN appliances and software.
- Routing Protocols: Strong knowledge of BGP, OSPF, and static routing within SD-WAN environments.
- Virtualisation & NFV: Experience deploying Versa SD-WAN on VMware, KVM, or other hypervisors.
- Migrating services from a legacy 'network-centric' model to an application policy model infrastructure.
- VMware vSphere: Proficient in managing and configuring virtual servers for optimised resource allocation and performance.
- VMware ESXi: Skilled in installing, configuring, and maintaining ESXi hypervisors to host and manage virtual machines.
- VCentre Server: Experienced in centralised management, monitoring, and troubleshooting of VMware environments.
- VMotion & Storage vMotion: Expertise in live migration of VMs and storage without downtime.
- Supporting and Implementing Cisco ACI in Datacenters (Multi-Pod environment).
- Application deployment via Postman and JSON within ACI fabric.
- Implementation and deployment of Cisco IOS XR devices, such as ASR9K, NCS5500 series routers.
- Providing third-level technical support for ACI (Application Centric Infrastructure), EVPN, EPL services, etc.
- Providing third-level technical support for COLT's Data Communication Network (DCN).
Network Specialist in CISCO TAC
ARICENT TECHNOLOGIES (H) LIMITED
09.2016 - 01.2018
- Troubleshoot Level 3 network issues for enterprise customers in the US and CAN regions.
- Effective engagement with customers and ISPs (written/verbal) ensuring customer satisfaction.
- Worked on the following CISCO routers: ASR 900, ASR 1000, ISR 800, 1800, 1900, 2800, 2900, 4300, 4400, Catalyst 3945, 7200, 7600, and CISCO switches: Catalyst 2960, 3560, 3650, 3750, 3850, 4500, and 6500.
- Performed troubleshooting on the following routing protocols: RIP, OSPF, EIGRP, BGP, and tunnelling protocol GRE.
- In-depth knowledge of services such as DHCP, NTP, HSRP, GLBP, VRRP, ARP, NAT, ACL, and PBR.
- Diagnosed incident types such as Link Outage, Hardware Fault, Node Isolation, and Major Outage/Crisis on the network.
- Setting up lab recreations to reproduce issues experienced by customers and to provide a solution based on recreations.
- Mentoring new engineers to help them grasp the core technology.
- Handling a variety of network issues related to core technology.
Network and Security Administrator
TATA Consultancy Services Pvt. Ltd.
08.2012 - 09.2016
- Managing the global Aegis Media Network LAN and WAN topology (physical and logical).
- Managing and troubleshooting Cisco and Check Point devices.
- Managing the Riverbed Steelhead WAN optimiser and the Riverbed Load Balancer.
- Ensure data integrity and security through the administration hierarchy, denying external, unauthorised access.
- Detail-oriented Network and Security Administrator with expertise in deploying and managing SD-WAN solutions. Facilitated seamless migrations to application policy models, optimising network performance through advanced routing protocols and virtualisation technologies. Committed to enhancing organisational growth, while advancing personal and professional capabilities.
- Working on OSPF and EIGRP routing protocols.
- Working on the IP address subnetting and allocation to the devices in the data centre.
- Working with vendors such as Cisco for any hardware failures of network devices.
Sr. Technical Support Officer
Convergys India Pvt. Ltd.
01.2012 - 08.2012
- Handling Inbound Calls From US regarding Internet, TV and Phone issues of AT&T customers.
- Achieving VSAT and CRR, ensuring the accomplishment of set business targets.
- Taking remote control of the computer to troubleshoot the desktops and internet issues.
- Configuring Remote Gateway for the users, kind of Modem come Router.
Technical Support Executive
IBM Global Services Pvt. Ltd.
03.2010 - 01.2012
- Handling inbound calls from the US, Canada, and the UK regarding internet and router issues.
- Achieving CSAT and quality, ensuring the accomplishment of set business targets.
- Handling routers, printers, and desktop issues for customers from the US, Canada, and the UK.
- Taking remote control of the computer to troubleshoot desktop and internet issues.
- Worked on remote applications such as LogMeIn123 and Bomgar.
- Configuring routers according to the customer's specifications.
Education
MBA - Finance & Marketing
CTIEMT
Jalandhar01-2009
B.SC - Comp/Sci
Lyallpur Khalsa College
Jalandhar01-2007
Skills
- SD-WAN deployment strategies
- Cisco ACI implementation expertise
- Troubleshooting network issues
- Cisco ACI: Leaf/Spine, VXLAN, and EVPN
- Hypervisors: KVM, VMware ESXi, vSphere
- Switch configuration: 29xx, 37xx, 45xx, and 65xx
- Cisco ASR9K, NCS5500, and Nexus 9K
- Routing protocols: BGP, OSPF, EIGRP, and MPLS
- LAN/WAN technologies: VLAN, VTP, STP/RSTP/MSTP, HSRP
- Checkpoint firewalls: R75xx, R77xx
- WAN and internet technologies
- Network troubleshooting techniques
Certification
- Cisco Certified Network Associate (CCNA), Cisco
- Checkpoint Certified Security Administrator (CCSA), Checkpoint
- ITIL Foundation Certificate in IT Service Management
- CCIE R&S (W)
Languages
English
Proficient
C2
Hindi
Proficient
C2
Punjabi
Proficient
C2
Timeline
Network Consultant (TAC)
Colt Technology Services India Pvt Ltd
01.2018 - Current
Network Specialist in CISCO TAC
ARICENT TECHNOLOGIES (H) LIMITED
09.2016 - 01.2018
Network and Security Administrator
TATA Consultancy Services Pvt. Ltd.
08.2012 - 09.2016
Sr. Technical Support Officer
Convergys India Pvt. Ltd.
01.2012 - 08.2012
Technical Support Executive
IBM Global Services Pvt. Ltd.
03.2010 - 01.2012
MBA - Finance & Marketing
CTIEMT
B.SC - Comp/Sci
Lyallpur Khalsa College