Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Hi, I’m
Paras Gulati
Assistant Manager - Global Sales B2B/B2C
Bangalore,KA
Summary
Overview
5
Languages
13
years of professional experience
Work History
UpGrad KnowledgeHut
Assistant Manager – Global Sales (APAC | B2B & B2C)
04.2024 - Current
Job overview
- Drove business expansion across APAC, Europe, and the Middle East, acquiring new enterprise clients worth $500K+.
- Delivered 25% YoY regional revenue growth, exceeding quarterly sales quotas consistently.
- Oversaw management of government-funded and commercial learning programs with 100% compliance.
- Partnered with marketing to optimize lead funnels, increasing conversion rate by 22%.
- Conducted competitor benchmarking to refine go-to-market strategy, resulting in 15% pipeline growth.
UpGrad KnowledgeHut
Team Leader – Sales (APAC | B2B & B2C)
09.2023 - 03.2024
Job overview
- Managed regional sales across APAC and Singapore, achieving 98% of revenue goals.
- Implemented sales coaching frameworks, improving individual conversion rates by 20%.
- Secured long-term corporate training contracts, establishing predictable revenue streams.
The Knowledge Academy
Team Leader – India Sales
03.2021 - 09.2023
Job overview
- Achieved 100–120% monthly sales quota through strategic pipeline management.
- Directed a team of 14 executives, improving performance and retention through structured mentoring.
- Introduced CRM-driven sales reporting, enhancing forecast accuracy by 30%.
KnowledgeHut Solutions Pvt. Ltd.
Customer Relationship Manager
03.2017 - 09.2021
Job overview
- Managed full sales lifecycle for professional training solutions, achieving 18% client retention uplift.
- Increased upselling/cross-selling revenue by 15% YoY using consultative selling techniques.
- Streamlined onboarding workflows, reducing client escalation rate by 25%.
SavebySwitching Global Solutions Pvt. Ltd.
Specialist – Quality Analyst
12.2013 - 03.2017
Job overview
- Executed process audits and calibrations, improving call accuracy by 20%.
- Developed and implemented CAPA dashboards, cutting process deviations by 15%.
Education
ICFAI University
Bachelor of Business Administration (BBA)
01.2014
University Overview
Ankur Higher Secondary SchoolAhmedabad
Higher Secondary (HSLC)
01.2003
University Overview
Ankur Higher Secondary SchoolAhmedabad
Secondary School (SSLC)
01.2001
University Overview
Skills
Salesforce
Zoho CRM
MS Office Suite
Sales strategy
Team leadership
Consultative selling
Client retention
Process improvement
Metrics evaluation
CORE COMPETENCIES
CORE COMPETENCIES
- Global B2B & B2C Sales Strategy
- Enterprise & Channel Partner Development
- SaaS Sales and Revenue Growth
- Government-Funded Program Management (IBF, SSG, SFEC)
- Key Account & Stakeholder Management
- Consultative & Solution Selling
- Sales Forecasting and Pipeline Optimization
- CRM Tools: Salesforce, Zoho CRM
- Leadership, Coaching & Team Development
- Data-Driven Decision Making
Timeline
Assistant Manager – Global Sales (APAC | B2B & B2C)
UpGrad KnowledgeHut
04.2024 - Current
Team Leader – Sales (APAC | B2B & B2C)
UpGrad KnowledgeHut
09.2023 - 03.2024
Team Leader – India Sales
The Knowledge Academy
03.2021 - 09.2023
Customer Relationship Manager
KnowledgeHut Solutions Pvt. Ltd.
03.2017 - 09.2021
Specialist – Quality Analyst
SavebySwitching Global Solutions Pvt. Ltd.
12.2013 - 03.2017
Ankur Higher Secondary School
Secondary School (SSLC)
Ankur Higher Secondary School
Higher Secondary (HSLC)
ICFAI University
Bachelor of Business Administration (BBA)