Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Work Preference
Quote
Software
Languages
Timeline
Hi, I’m

Paras Singh Pathania

Sales and Business Development
Chandigarh,CH
Paras Singh Pathania

Summary

Hunter by attitude and hungry for sales, thrives on driving market expansion, increasing clients' willingness to pay, and closing high-ticket deals. With a knack for building strong relationships and leading high-performing teams, delivers consistent growth and customer loyalty.

Overview

5
years of professional experience
4
Certifications

Work History

ChatDaddy

Strategic Sales Specialist
07.2024 - Current

Job overview

  • Expanded business operations into geographies including the UK, Canada, and GCC regions, driving market penetration.
  • Designed and implemented a market approach method, achieving an 8X ROAS on campaigns.
  • Initiated and led the Global Sales Team, growing it to a 6-member high-performing unit.
  • Maintained an 80%+ customer renewal rate through effective relationship management and follow-ups.
  • Managed the end-to-end sales process, including lead generation, client engagement, product demos, and closing high-ticket sales.
  • Successfully sold SaaS WhatsApp automation solutions to businesses ranging from startups (1-10 employees) to large enterprises (100+ employees).

Upwork

Professional Freelancer
03.2024 - Current

Job overview

  • Enhanced client satisfaction by delivering high-quality work within deadlines.
  • Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
  • Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
  • Strengthened client relationships with consistent communication and timely project updates.

Quark Software Inc.

Account Executive | SMB | Inside Sales
08.2023 - 03.2024

Job overview

  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.

Code Brew Labs

Sales Manager
08.2022 - 03.2023

Job overview

  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Discussed sales strategies and promotional plans with VP of Sales on regular basis.
  • Recruited, interviewed and hired individuals adding value, dedication and knowledge to sales team.

HCL Technologies

Senior Inside Sales Manager
12.2021 - 08.2022

Job overview

  • Collaborated with marketing department to create targeted campaigns that generated quality leads for the sales team.
  • Delivered comprehensive product knowledge training sessions for both new hires and existing team members to ensure consistent messaging across all touchpoints with customers.
  • Increased sales revenue by implementing strategic inside sales initiatives and building strong customer relationships.
  • Streamlined sales processes for increased efficiency and improved customer satisfaction.
  • Managed and guided a team of 10 Account Executives.

Click Labs Pvt Ltd

Business Development Manager
06.2020 - 12.2021

Job overview

  • Generated new business with marketing initiatives and strategic plans.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.

Education

Chitkara University
Chandigarh

B.tech from Mechanical Engineering
04.2001

University Overview

Skills

Client relations

Certification

The Complete Sales Prospecting Bootcamp Course

Availability
See my work availability
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monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Personal development programsWork from home optionCareer advancement

Quote

I feel that luck is preparation meeting opportunity.
Oprah Winfrey

Software

Pipedrive

Salesforce

Google Workspace

ChatDaddy Auto-qualification and AutoFollow-ups

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Timeline

Strategic Sales Specialist
ChatDaddy
07.2024 - Current
Professional Freelancer
Upwork
03.2024 - Current

Customer Service Mastery: Delight Every Customer

01-2024

Sales Training Masterclass: Smart Tips For Sales Success

11-2023

B2B Sales Masterclass: People-Focused Selling

11-2023

The Complete Sales Prospecting Bootcamp Course

10-2023
Account Executive | SMB | Inside Sales
Quark Software Inc.
08.2023 - 03.2024
Sales Manager
Code Brew Labs
08.2022 - 03.2023
Senior Inside Sales Manager
HCL Technologies
12.2021 - 08.2022
Business Development Manager
Click Labs Pvt Ltd
06.2020 - 12.2021
Chitkara University
B.tech from Mechanical Engineering
04.2001

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Paras Singh PathaniaSales and Business Development