Parashar Singh
Lucknow
Summary
- Results-driven IT professional with 6+ years of expertise in Business Continuity and Disaster Recovery (BCDR), delivering robust on-premises and Azure cloud solutions for Servers and Azure platforms.
- Azure Site Recovery Specialist with 2+ years of hands-on experience in A2A, P2A, and V2A replication configurations. Proficient in orchestrating failover and failback processes, ensuring high availability and business continuity across hybrid cloud environments
- Currently working with Concentrix, Gurgaon as Senior Escalation Engineer.
- Hands-on experience in evaluating client operations, assessing technical needs, and troubleshooting Azure workload and backup/recovery configurations.
- Exceptional communication and problem-solving skills.
- Adaptable engineer specializing in disaster recovery and technical support. Recognized for leading root cause analysis investigations, enhancing operational efficiency, and securing Azure infrastructure through best practices.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Senior Escalation Engineer
Concentrix Pvt. Ltd.
Gurugram
09.2019 - Current
- Solved enterprise-level high severity Microsoft incidents affecting 100,000+ customers.
- Helped users secure Azure infrastructure with best practices.
- Worked with Microsoft PG/EE Teams to file bugs/ICMs.
- Conducted technical training and mentoring for new engineers.
- Skilled Azure Engineer with hands-on experience in A2A, P2A, and V2A replication, ensuring seamless failover and failback operations.
- Proven ability to maintain business continuity through efficient disaster recovery planning and execution.
- Collaborated with cross-functional teams to enhance troubleshooting processes.
- Led root cause analysis investigations to resolve complex production issues.
Technical Support Engineer
Tech Mahindra
02.2018 - 09.2019
- Identified, researched, and resolved technical issues for users.
- Documented actions and resolutions within helpdesk tickets.
- Conducted training sessions on new technology applications.
- Maintained effective communication with stakeholders.
Education
B.Tech -
RGPV
Bhopal 08.2011 - 09.2015
Class 12th -
CBSE
Visakhapatnam 04.2010 - 04.2011
Class 10th -
CBSE
Skills
- Azure Cloud infrastructure IaaS
- Hyper-V
- VMware
- SCDPM
- Azure Backup and Recovery
- VSS
- Azure Site Replication for Vmware/Physical/Azure VMs to Azure
- VM deployment on Azure
- Azure Virtual Machine scale set for managing load balanced VM instances
- Managing hybrid environment on-premises and Azure for BCDR purpose
- Integrating automation for Failback & failover
- Azure Networking and VPC peering
- VMware workstation
- Windows Server 2012 R2/2016/2019/2022/2025
- Hands on experience in Linux servers for installing mobility agent
- customer relationship management
- technical training
- cross-functional collaboration
Certification
- AZ-900 - Microsoft Azure Fundamentals
- Microsoft Azure Site Replication Specialist
Languages
- English
- Hindi
Personal Information
Date of Birth: 05/08/93
Languages
English
First Language
Hindi
Proficient
C2
Timeline
Senior Escalation Engineer
Concentrix Pvt. Ltd.
09.2019 - Current
Technical Support Engineer
Tech Mahindra
02.2018 - 09.2019
B.Tech -
RGPV
08.2011 - 09.2015
Class 12th -
CBSE
04.2010 - 04.2011
Class 10th -
CBSE