Summary
Overview
Work History
Education
Skills
Languages
Timeline
GeneralManager
Pardeep Dhull

Pardeep Dhull

Kaithal

Summary

  • Dependable service team member with proven skills in supporting restaurant operations and meeting diverse customer needs. Trained in safe food handling, supply stocking and sanitation. Team-oriented worker with excellent organizational and time management abilities.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Service Crew Member

WAREHOUSE SINGAPORE
SINGAPORE
01.2022 - 06.2023
  • Greeted customers and provided excellent customer service.
  • Informed customers of daily specials, promotions, and other restaurant information.
  • Followed all safety guidelines when handling food and beverage items.
  • Performed cashier duties such as taking orders, receiving payments, and making change accurately.
  • Responded promptly to customer inquiries or complaints in a courteous manner.
  • Verified that all guests had an enjoyable experience before leaving the premises.
  • Participated in team meetings to discuss operational issues or strategies for improvement.

Service Crew Member

VERVE PIZZA BAR
SINGAPORE
07.2022 - 09.2022
  • Greeted customers and provided excellent customer service.
  • Informed customers of daily specials, promotions, and other restaurant information.
  • Responded quickly to customer complaints and used diplomatic communication to initiate problem resolution.
  • Resolved customer complaints with urgency and positive action to satisfy guests and promote return visits.
  • Verified that all guests had an enjoyable experience before leaving the premises.
  • Trained [Number] new staff members in various crew functions as requested by management and earned history of outstanding training performance.
  • Earned outstanding team member recognition for [Number] different periods.

Customer Service Specialist

ART OF CLEANING PTE LTD
SINGAPORE
03.2021 - 08.2021
  • Answered incoming customer inquiries regarding product and service information.
  • Generated reports on customer feedback, trends, and other metrics for management review.
  • Maintained a high level of professionalism while interacting with customers via phone or email.
  • Conducted outbound calls to follow up on surveys or solicit additional business opportunities.
  • Analyzed customer feedback data to identify areas for improvement in products or services offered.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Answered inbound calls, chats and emails to facilitate customer service.

Education

ADVANCED DIPLOMA - TOURISM AND HOSPITALITY

ACADEMIES AUSTRALASIA
SINGAPORE
06.2022

DIPLOMA - TOURISM AND HOSPITALITY

ACADEMIES AUSTRALASIA
SINGAPORE
09.2021

A-LEVELS -

GOVT. SR. SEC. SCHOOL
JIND
03.2019

O-LEVELS -

INDUS PUBLIC SCHOOL
JIND
03.2017

Skills

  • Customer Service
  • Verbal and Written Communication
  • Team Collaboration
  • Plant Knowledge
  • Decision-Making
  • Problem-Solving
  • Excellent Communication
  • Teamwork and Collaboration
  • Flexible and Adaptable

Languages

Hindi
First Language
English
Proficient (C2)
C2
Punjabi
Proficient (C2)
C2

Timeline

Service Crew Member

VERVE PIZZA BAR
07.2022 - 09.2022

Service Crew Member

WAREHOUSE SINGAPORE
01.2022 - 06.2023

Customer Service Specialist

ART OF CLEANING PTE LTD
03.2021 - 08.2021

ADVANCED DIPLOMA - TOURISM AND HOSPITALITY

ACADEMIES AUSTRALASIA

DIPLOMA - TOURISM AND HOSPITALITY

ACADEMIES AUSTRALASIA

A-LEVELS -

GOVT. SR. SEC. SCHOOL

O-LEVELS -

INDUS PUBLIC SCHOOL

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Pardeep Dhull