Pardeep Sharma
Assistant Manager HR
Amritsar,Punjab
Summary
Results-oriented HR Operations Manager with over 10 of experience in designing and implementing HR strategies, policies, and procedures to maximize organizational effectiveness. Adept at overseeing all aspects of HR operations, including talent acquisition, employee relations, performance management, compensation, and benefits administration. Proven track record of driving process improvements, fostering employee engagement, and ensuring compliance with legal requirements. Strong leadership, communication, and problem-solving skills with a commitment to promoting a positive work culture. Versatile Operations Assistant handles all types of tasks with efficient and hardworking mindset. Manages clerical needs as well as planning events, overseeing purchasing and producing detailed reports. Bringing 10 years of related experience. Experienced Operations Assistant proficient in documentation, expense tracking and recordkeeping. Successful at managing everything from maintenance to financial needs. Experienced with overseeing multiple projects simultaneously.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
HR Operations Assistant Manager
Supple Tek Industries Private Limited
Amritsar
08.2015 - Current
- Spearheaded the development and implementation of HR policies, procedures, and initiatives to support business objectives and enhance employee experience
- Managed the full cycle of recruitment activities, including sourcing, screening, interviewing, and onboarding, resulting in a 20% reduction in time-to-fill and improved quality of hires
- Oversaw employee relations matters, conducted investigations, and provided coaching to managers and employees to resolve conflicts and improve workplace relationships
- Designed and implemented performance management programs, including goal setting, performance evaluations, and career development planning, leading to a 15% increase in employee engagement
- Administered compensation and benefits programs, ensuring competitiveness and compliance with legal requirements while optimizing cost-effectiveness
- Developed and delivered training programs on HR policies, compliance, and best practices to promote a culture of continuous learning and development
- Managed HRIS implementation and optimization projects, streamlining processes and improving data accuracy and reporting capabilities
- Ensured compliance with federal, state, and local employment laws and regulations, including FMLA, FLSA, and EEOC guidelines.
HR Operations Specialist
Supple Tek Industries Private Limited
Amritsar
08.2015 - Current
- Supported HR operations by assisting with recruitment, onboarding, benefits administration, and employee relations activities
- Maintained HRIS data integrity, generated reports, and provided analytics to support decision-making and strategic planning
- Assisted in development and implementation of HR policies, procedures, and programs to enhance organizational effectiveness and employee engagement
- Managed employee relations, handled disputes, ensured compliance, developed policies, provided guidance, conducted investigations, researched labor laws, wrote job descriptions and staff handbooks, organized training and staff development initiatives, met with senior management to discuss issues or plans, tracked and monitored social audits and reported on their progress.
Loss & Prevention Astt. Manager
Relay India
New Delhi
01.2012 - 07.2015
- Developed, implemented, and oversaw comprehensive loss prevention strategies tailored to the unique needs and risks of the airport environment
- Conducted thorough risk assessments and security audits of all airport operations, including retail areas, cargo handling, and passenger terminals
- Managed and coordinated with a team of loss prevention officers and security personnel, ensuring they are trained on the latest security practices and technologies
- Collaborated closely with airport management, airline operators, and law enforcement agencies to ensure a cohesive security strategy
- Monitored and analyzed data from security systems, including CCTV operations, access control logs, and alarm systems to detect irregular activities and trends
- Led investigations into security incidents and breaches, compiled detailed reports, and recommended enhancements to prevent future occurrences
- Ensured compliance with all local, national, and international regulations concerning airport security
- Oversaw the budget for the security and loss prevention department, ensuring efficient use of resources
- Stayed informed of the latest trends and innovations in airport security and loss prevention, and implemented best practices and technologies.
Guest Service Officer
Premium Port Lounge Management Company
New Delhi
07.2009 - 12.2011
- Assisted guests with check-in procedures, ensuring accuracy and efficiency in processing memberships and reservations
- Responded promptly to guest inquiries and requests, providing information about lounge amenities, services, and local attractions
- Managed guest seating arrangements, optimizing space utilization and ensuring a comfortable and enjoyable experience for all patrons
- Monitored lounge operations to maintain cleanliness, organization, and adherence to safety and hygiene standards
- Coordinated with other departments, including food and beverage, housekeeping, and security, to meet guest needs and resolve any issues promptly
- Handled guest feedback and complaints with tact and diplomacy, striving to resolve concerns to the guest's satisfaction while upholding the lounge's standards and policies
- Implemented enhancements to guest service procedures, contributing to improved efficiency, guest satisfaction, and positive reviews.
Education
Bachelor's of Arts -
Mumbai Vidyapith University
New Delhi 01.2008 - 01.2011
Skills
Industrial Relations
Compensation & Benefits Administration
Compliance & Legal Knowledge
Training & Development
Data Analysis & Reporting
Leadership & Team Management
Communication & Interpersonal Skills
MS Office
Positive Attitude
Operational Reporting
Project Coordination
Policy and Procedure Adherence
Hiring and Training
Project Planning
Policy writing
Multitasking
Effective Communication
Certification
Professional in Human Resources (PHR) certification
Personal Information
- Father's Name: Sh. Shyam Sunder Sharma
- Date of Birth: 08/07/89
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby declare that all the information provided in this resume is true, complete, and accurate to the best of my knowledge. I understand that any false statements or omissions may result in disqualification from consideration for employment or termination if discovered after employment.
Timeline
HR Operations Specialist
Supple Tek Industries Private Limited
08.2015 - Current
HR Operations Assistant Manager
Supple Tek Industries Private Limited
08.2015 - Current
Loss & Prevention Astt. Manager
Relay India
01.2012 - 07.2015
Guest Service Officer
Premium Port Lounge Management Company
07.2009 - 12.2011
Bachelor's of Arts -
Mumbai Vidyapith University
01.2008 - 01.2011