PARDEEP SINGH TEJA
Surrey
Summary
I am a highly competent IT professional with 6+ years of experience in delivering optimal results & business value in high- growth environment. designing websites, networking and managing databases. I have strong technical skills as well as social skills enabling me to interact with my teammates and clients. I am passionate about work and strive to learn. Even though I take my work seriously, I do have a good sense of humour
Overview
12
12
years of professional experience
Work History
Managing Director
Trust And Speed Logistics Unde Azilist
12.2016 - Current
- Using and guiding team software like DAT, TRUCKSTOP, HEIGHWAY, SALESFORCE CRM,
- Ensured compliance with regulatory requirements while maintaining operational efficiency during periods of rapid business growth.
- Reduced transportation costs through strategic carrier negotiations and volume discounts.
- Increased efficiency in logistics operations by implementing innovative routing and scheduling strategies.
- Contributed to the development of company-wide best practices for logistics brokerage, establishing a high standard of excellence for all team members to follow.
- Boosted internal productivity by streamlining communication channels among team members and introducing time-saving tools.
Managing Director, Project Head
AZILIST ABUSINESS SOLUTION PVT LTD
01.2015 - 12.2020
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Explained diagnostic findings to customers and outlined repair or service options.
- Worked well in a team setting, providing support and guidance.
- Built long-lasting client relationships through excellent customer service and consistent followups.
IT Field Support Technician
WORLD COMPUTER SUPPORT SERVICES PVT. LTD
06.2013 - 12.2014
- Receive help tickets from 300 users per month on campus and delegate tasks to appropriate departmental personnel.
- Provide on-phone and online support for users of the extended campus communication network to facilitate the effective operation of IT resources, improving 65% of user satisfaction.
- Deliver troubleshooting solutions to departments and console operators experiencing difficulties with the software, hardware and network connectivity.
- Implement improved assessment and analytical techniques for further achievement of identified departmental goals.
- Drive enhanced performance figures for the IT team and department to meet stated management expectations and relevant standards.
Education
Master of Science - Computer Engineering
Punjabi University, Patiala
Patiala, India05-2013
Bachelor of Science - Electrical, Electronics And Communications Engineering
Punjabi University, Patiala
Bathinda, India04-2011
Skills
- LOGISTIC BROKER BUSINESS MANAGMENT
- MANAGING LOGISTIC BROKERAGE COMPANY
- IT SUPPORT ENGINER AND ADMIN
- MANAGING IT SALES AND SUPPRT PROJECTS
Profession Relevant Skills
- Assisting users in person and remotely with hardware-related concerns.
- Utilizing technical training to resolve concerns related to software functionality.
- Providing phone and online support to users.
- Working in a team-oriented environment.
- Logistics consultant
- Logistics Process development
- Teamwork
Languages
English
Upper intermediate (B2)
Hindi
Advanced (C1)
Punjabi
Advanced (C1)
Hobbies and Interests
Outside of work, I like jogging and mountain biking along nearby trails. I also participate in park restoration and cleanup efforts to make local recreational spaces more inviting for other community members. I frequently volunteer as a dog walker at the local animal shelter, too.
Timeline
Managing Director
Trust And Speed Logistics Unde Azilist
12.2016 - Current
Managing Director, Project Head
AZILIST ABUSINESS SOLUTION PVT LTD
01.2015 - 12.2020
IT Field Support Technician
WORLD COMPUTER SUPPORT SERVICES PVT. LTD
06.2013 - 12.2014
Master of Science - Computer Engineering
Punjabi University, Patiala
Bachelor of Science - Electrical, Electronics And Communications Engineering
Punjabi University, Patiala
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