Summary
Overview
Work History
Education
Skills
Certification
References
Awards & recognitions
Personal summary
Reading Novels, Travelling
Timeline
OfficeManager
Paresh K. Bhatnagar

Paresh K. Bhatnagar

Business & Operation – Property, Asset & IFM Portfolio Management, Administration.
Surat

Summary

Progressive 23+ years of experience in Operations, Administration, Business Solution, & large-scale Business / people Management, Planning & strategizing.

Results-driven management professional with proven track record in leadership and operational strategy. Adept at driving organizational growth and enhancing productivity through effective team collaboration and strategic initiatives. Recognized for adaptability and commitment to achieving high standards and impactful results.

Overview

23
23
years of professional experience
1
1
Certification
5
5
Languages

Work History

Assistant Vice President Operations – Property Management

Cushman & Wakefield
04.2025 - Current

Provide strategic leadership for Property and Integrated Facilities Management operations across Gujarat, overseeing diverse commercial, retail, industrial, and mixed-use portfolios. Accountable for full regional P&L performance, operational governance, service standardization, and sustainable profitability. Drive financial discipline, margin optimization, compliance assurance, risk mitigation, and client retention through structured execution and performance-led management.

Lead a workforce of over 500 across multi-site operations, strengthening vendor governance, stakeholder engagement, operational transformation, and business continuity to protect asset value and enhance long-term stakeholder confidence.

Senior Manager - Operations - Key Accounts – Industry & Manufacturing – Gujarat & North region

ISS – Facility India Pvt. Ltd.
02.2020 - 04.2025

Led Integrated Facilities Management (IFM) and administrative operations for strategic key accounts across Gujarat and the North Region, ensuring sustained client retention, service excellence, and portfolio growth. Strengthened long-term client partnerships by aligning service delivery with evolving business objectives, and driving continuous value enhancement.

Held accountability for end-to-end service performance across multi-service lines, including technical, soft services, catering, security, and hospitality operations. Managed regional budgeting, capital planning, forecasting accuracy, and cost controls to protect margins, and improve financial outcomes. Ensured SLA adherence, regulatory compliance, operational governance, and structured performance monitoring across sites.

Directed and developed a workforce of over 350, fostering high-performance teams, vendor accountability, stakeholder engagement, and operational standardization. Supported business expansion through service excellence, client satisfaction improvement, and identification of organic growth opportunities.

  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Implemented and developed operational standards, policies and procedures.

Manager - Operations & Business Development, Property & Asset Management Gujarat, West India

JLL – Jones Lang LaSalle Building Operations Pvt. Ltd.
02.2017 - 11.2021

Led Property and Asset Management operations and business development across Gujarat, establishing structured business functions, and expanding regional service verticals. Drove new client acquisition, strengthened existing portfolios, and accelerated organic growth through strategic planning, proposal development, and contract governance.

Held end-to-end accountability for portfolio performance, overseeing site operations, service contracts, procurement, financial management, and team leadership. Acted as the single point of contact for key clients, ensuring service excellence, consistent execution, and alignment with regional growth objectives.

Directed and developed a workforce of over 200, including contractual staff, enhancing operational governance, stakeholder confidence, and scalable business performance.

Head – Operations (Business Development, Facilities – Textile Retail/whole Sale/Logistics & Supply chain Management

DMD Services Pvt. Ltd.
04.2016 - 01.2017

Led operations and business development for RRTM – India's largest integrated Textile Park (4.2 million sq.). ft.), along with RKLP Textile Park and DMD Logistic Park, overseeing a diversified mixed-use ecosystem, including retail, hospitality, logistics, and wholesale textile operations.

Drove portfolio growth through strategic business expansion, techno-commercial negotiations, lease management, and structured client/vendor partnerships. Strengthened operational frameworks by implementing governance systems, financial controls, process optimization, and management reporting to enhance transparency and scalability.

Held full accountability for budgeting, forecasting, compliance, procurement, and end-to-end business services across textile wholesale, logistics, sourcing, and asset operations. Directed and developed a workforce of over 570, ensuring operational excellence, revenue growth, statutory adherence, and stakeholder confidence across the integrated business ecosystem.

Manager – Operations

Westside – A Unit of TATA Retail enterprise – TRENT LTD.
01.2007 - 11.2015
  • Meeting the required standard of Store Operating Process, ensure all back end Operations, customer Delight and achieving Sales targets.
  • Responsibility Manager – Operations (Westside, Gourmet West (Premium FMCG), Studio West & Café)
  • Department: - Operations – Store Operations & Facility Administration (Westside, Gourmet West (Premium FMCG & Café)
  • Team Size: - 140+25 (external staff)

Shift Manager

Pizza Hut - Yum Brand Inc. C/O Dodsal Corporation PVT. LTD. Pvt. Ltd. Surat. Gujarat.
11.2002 - 01.2007
  • Smooth running shift with SOPs
  • Responsibility: - Shift Manager (New Store opening Team and on bench for ARM)
  • Was part of New store opening Team and responsible to execute and set various processes and standards for the store Team's laid by the company.
  • Department: - Store Operations
  • Team Size: - 44 people

Education

MBA – Master of Business Administration - Retail Administration

KSBM Global Management

DBA – Diploma In Business Management -

Kazian Global school of studies Mumbai India

Diploma – Operations Management - undefined

Alison
01.2016

Certification in Retail Management - undefined

MICA Ahmedabad
01.2011

Certificate - Feedback Essentials

EDP - undefined

NIFD Mumbai

Certificate - Digital Marketing – eLearning

01.2020

Certificate - Facilities Management – eLearning

01.2020

Certificate - CPR, AED, First Aid

01.2017

12th / HSC (Commerce) - undefined

Gujarat Higher secondary Board
03.2000

10th / SSC - undefined

Gujarat Secondary Board
Surat
03.1998

Skills

Solutions-oriented business development

Comprehensive business planning

Asset Performance

Project Management

Administrative coordination

Budget management

Leading cross-functional teams

Process optimization

Quality enhancement projects

Certification

Project Management – PMI certification – perusing from PMI

References

Shall be provided on Request

Awards & recognitions

Merit Award by Mr. Noel Tata for Exceptional contribution, Year 2009-10 - TRENT - Outstanding Individual Contribution Awarded by Mr. Philip Auld, Year 2011-12 - TRENT, Managerial Excellence, Outstanding Individual’s contribution 2013-14 – Best Store Manager across all Westside store - TRENT., Certificates & Mementos of exceptional performance for various Projects., Six Sigma White belt Certification – Aveta Business Institute – 2012., Exceptional Performance – Property & Asset Management Business Solution – JLL., Exceptional Performance – Property & Asset Management Business Solution – JLL., Innovation Champion – 2nd Runner up Pan India – ISS., Managerial Excellence Award - NPS & CSAT Consecutive 3 year – TRENT., LEAN / SIX SIGMA Project Implementation – Flipkart – E-kart Logistics.

Personal summary

  • Date of Birth: March 27, 1983
  • Father's Name: Late. Shree Kamlesh Bhatnagar
  • Marital Status: Married

Reading Novels, Travelling

Fictions, Biographies, Gio-politic movements, Travelling to mountains, stay clos to nature.

Timeline

Assistant Vice President Operations – Property Management

Cushman & Wakefield
04.2025 - Current

Senior Manager - Operations - Key Accounts – Industry & Manufacturing – Gujarat & North region

ISS – Facility India Pvt. Ltd.
02.2020 - 04.2025

Manager - Operations & Business Development, Property & Asset Management Gujarat, West India

JLL – Jones Lang LaSalle Building Operations Pvt. Ltd.
02.2017 - 11.2021

Head – Operations (Business Development, Facilities – Textile Retail/whole Sale/Logistics & Supply chain Management

DMD Services Pvt. Ltd.
04.2016 - 01.2017

Manager – Operations

Westside – A Unit of TATA Retail enterprise – TRENT LTD.
01.2007 - 11.2015

Shift Manager

Pizza Hut - Yum Brand Inc. C/O Dodsal Corporation PVT. LTD. Pvt. Ltd. Surat. Gujarat.
11.2002 - 01.2007

Diploma – Operations Management - undefined

Alison

Certification in Retail Management - undefined

MICA Ahmedabad

Certificate - Feedback Essentials

EDP - undefined

NIFD Mumbai

Certificate - Digital Marketing – eLearning

Certificate - Facilities Management – eLearning

Certificate - CPR, AED, First Aid

12th / HSC (Commerce) - undefined

Gujarat Higher secondary Board

10th / SSC - undefined

Gujarat Secondary Board

MBA – Master of Business Administration - Retail Administration

KSBM Global Management

DBA – Diploma In Business Management -

Kazian Global school of studies Mumbai India
Paresh K. BhatnagarBusiness & Operation – Property, Asset & IFM Portfolio Management, Administration.